Communication at a special rate: connect roaming with the mind. Roaming packages Velkom

Sea, sand, selfie from the beach, photos against the background of tourist attractions - very soon in every instagram!

If you are also planning to please your subscribers with beautiful pictures of a passing holiday, and in general I would like to stay in touch with the "outside world", our article will be very useful for you: in it we will talk about how to do it easily and with pleasure.

Tip First:make sure the service is connected in advance.

Do you know that the international roaming service can be connected once, and use if necessary? By the way, the service is connected absolutely free.

Available Connection Methods:

For successful activation of the service, it is necessary to be in the Velcom network and have at least 5 rubles (for those who are serviced with prepayment).

Hi subscribers can activate international roaming on USSD * 126 * 1 * 4 # or in a personal account.

All Velcom subscribers who have been connected to the "International Roaming" or "SMS Roaming" service, when consumed in roaming, more than 20 MB of traffic is sent to SMS-notification of the expended Internet traffic, which allows them to control their Internet costs.

Council Second: How to save in roaming on the Internet?

Package "500 MB" for 29 rublesas part of the special offer from Velcom to the summer season of 2018 - is available in. Subscribers are provided in the presence of connected services "International Roaming" or "SMS Roaming", as well as "Mobile Internet" and does not have speed limitations.

Connection Available:

  • usD. *141*3*2*3*4# ;
  • in a personal office Online ;
  • on a special Internet page in the mobile device browser.

Control the flow rate within the package is easy and simple: the calculation of megabytes is conducted in the online mode, and you can check the service date of the service with using USSD.-Fr. * 141 * 3 * 2 * 3 #.

Package traffic can be used for 7 days, including the service day of the service, so it is recommended to connect on the territory of Belarus immediately before departing outside the country.

After 7 days, the frequent traffic is reset.

The service is provided in networks of preferred roaming partners.

With a list of networks you can familiarize yourself with USSD *141*3*2*4# . Download the list of countries is completely possible in pNG. or pDF.

Council Three: How to save in roaming on calls and sms?

Connection Available:

  • usD. *141*3*2*3# ;
  • in personal Cabinet Online ;
  • in the appendix after passing registration via Mobile Internet Velcom;

Connection is possible in the case of international roaming service.

In roaming acts commemorative charges. After the end of the next minute and SMS traffic is charged by roaming tariffs according to the subscriber's tariff plan.

Services are provided in networks of preferred roaming partners. With a list of networks you can familiarize yourself with USSD *141*3*2*4# . Download the list of countries is completely possible .

Tip Four: How to choose the necessary roaming operator?

Do you know that the search mobile network In roaming, you can exercise in manual or automatic mode? If the registration does not automatically receive registration when the border is crossed, you can use the network by manually: To do this, select the name of the operator from the list, whose services you want to use from the list.

Countries such as Poland, Lithuania, Latvia, Austria, Germany, Italy are one of the most popular areas of tourism for subscribers velcom. Given this trend and realizing the need for customers to always be in touch, Velcom offers optimal roaming prices in neighboring countries.

Council Fifth: How to check the balance / residue of traffic in roaming?

There are various ways to control their expenses on mobile communications Even during the roaming.

Balance can be found:

The duration of the appointed services "roaming.biz" and "roaming.exstra" - with the help of USSD * 141 * 2 * 3 * 2 #;

The balance of Internet traffic package 500 MB service "roaming.online" - using USSD * 100 * 12 #;

  • List of networks of preferred roaming partners - using USSD *141*3*2*4# .

You can replenish the balance on the site Velcom, as well as with the help of services: or internet banking.

Seventh Council: how to dial the phone number when calling roaming?

If you want to make a call within the country of stay or to any other country, type: + - country code - city code (or mobile network code) - subscriber number. To call Belarus, being in roaming, type: +375 - city code (or mobile network code) - subscriber number. Do not forget to connect the service "International Call" by USSD * 141*3*1# or in a personal account, otherwise calls will be available only within the country of stay.

Suppose, being in roaming, you need to urgently contact the Velcom reference and information service. What to do - after all the usual short number 411 not available?

It should also be remembered:

· Leaving abroad, you should know that incoming and outgoing calls in roaming will be paid, regardless of tariff plan. Tariffing calls in roaming is performed compensated.
· Attaching abroad, turn off all types of mobile forwarding (including on voice mail). This will allow you to protect yourself from additional costs, since this service is paid twice: both for the input and outgoing call (on roaming tariffs).
· On the border area of \u200b\u200bBelarus it is recommended to choose velcom network in manual mode. This will avoid registration on the network. overseas operator and tariff calls for roaming tariffs.
· When on roaming minutes, Internet traffic and SMS / MMS messages included in subscription feeare not spent. The entire amount of Internet traffic used is rounded and paid in accordance with the tariffs for the International Internet Roaming service.

Soviet ninth: How to minimize accruals for online traffic in roaming?

Several secrets from velcom:

  • before travel, check that the Mobile Internet and MMS services worked correctly;
  • all applications operating in automatic mode (for example, an e-mail client) are disabled or translated into the "on request" mode;
  • are you already abroad and found that roaming is not included? If you have access to personal AreaYou can connect. However, it is better and calmer to take care of the connection service in advance;
  • the cost and tariffing of the mobile Internet in roaming is 10 or 50 KB - depend on tariff plans for subscribers and countries in which they use mobile Internet services. Tariffation within the framework of the package 500 MB - 1 KB.

Today international roaming VELCOM is supported in 528 networks in 188 countries and territories. Number of networks of operators and countries in 3G roaming - 301 network in 129 countries and territories.

Connecting services is possible in one way:

  • USSD request * 141 * 3 * 2 # call;
  • Based on the statement of the standard sample sent through the A1 community of Belarus in Viber or to the address email [Email Protected];
  • Based on the statement of a standard sample in branded sales and service centers A1, in the office of official attorneys upon presentation of a document certifying the identity, as well as:

When contacting the head: a document confirming the authority of the head;

When contacting a trusted person: a power of attorney for the provision of the interests of a legal entity.

For connection service payment is not charged.

Memo subscriber

1. You should turn off your mobile phone before crossing the border with another state. Arriving on the territory of another country, turn on the telephone. The network search, executed after switching on the phone, can be carried out by two different ways: The phone can choose cell network both in manual and automatic mode. As a rule, the automatic search mode is used by default.

2. In case the mobile phone has registered on the network automatically (the device's display appears either the name of the local operator, or its network code, or all together), you can make and receive calls.
If registration has not passed automatically, you should install the phone settings manual mode Network search according to the phone instructions, find and select the option "Network" or "Cell Network" option.

3. After that, it is necessary to search for new (s) networks. The device's display will appear either the name of the local operator, or its network code, or all together.
If, after the activation of manual search, the network is not found, contact your local operator for advice.

Attention!Your phone number does not change, i.e. All caller subscribers must dial the number in the usual short format.

Rules set numbers in roaming

Outgoing calls:

1. To call within the country of stay or in any city of the world, type:

  • + - Country code - city code - subscriber number.
  • + - country code - mobile network code - subscriber number
2. To call Belarus, being in roaming, type:
  • +375 - City code - subscriber number;
  • +375 - Mobile network code - subscriber number.

Calls to the subscriber in roaming:

To call from Belarus to the number A1 in roaming, type:

  • from the phone of the fixed network number in the national format, for example, 8 029 1khxxxxx;

  • fromrooms of other mobile operators of Belarus Numbers in an international or national format, for example, +375 29 1xxxxxxx or 8 029 1xxxxxx.
  • from the network A1 number in a 7-digit format, for example: 1xxxxxx.

Please note: calls to the numbers transferred to the A1 network from other operators must be carried out in a national or international format.

Attention!

  • incoming calls in roaming paid;
  • all incoming and outgoing calls in roaming are charged to 1 minute.
  • if you don't have a service included in roaming International calls"You can call only within the country of stay and take all incoming calls. To implement outgoing international calls and sending SMS, the international call service is connected;
  • when connecting the international roaming service, the ban is automatically established by *** on the use of conditional redirects in roaming, which does not allow the redirects established under the terms "no answer", "busy", "unavailable", to work in roaming. To restore forwarding in roaming, you must disable the ban using USSD request * 117 # Call (in the Republic of Belarus). If the subscriber independently restore forwarding, then when re-connecting the service "International roaming", the conditional redirection will be allowed. In this case, the subscriber can independently establish a ban on the use of conditional forwarding in roaming using a USSD request * 117 # call, after which the conditional redirection in roaming will not be provided.
  • if a conditional redirection is installed in the phone, including voice mail, then for the redirected call, you will pay twice: as for the incoming and outgoing call on roaming tariffs;
  • for incoming call In roaming, we recommend not to "reset" the call, because A connection may occur and such a call will be broken;
  • the company A1 is not responsible for the quality and coverage area of \u200b\u200broaming operators.
  • it should be borne in mind that if the automatic network selection mode is set in the settings of your telephone and the "International Roaming" service is active, on the territory of Belarus, you will be able to freely register on the network of the Operator's network for roaming. This can occur if the base station of the foreign operator turns out to be strong enough to receive and make calls, for example, on the border. As a result, all such challenges will be calculated on roaming tariffs.
  • in connection with the possibility of use on international communication networks analog types Alarms, Internet Telephony or Technology Submenimal Numbers Informing that A1 does not guarantee Subscribers to properly define the caller's number and in this regard is not responsible in these cases, since such processes go for the legal framework for the control of international traffic control mobile operators;
  • if, after reviewing this memo, you have any questions left, be sure to check with specialists of the reference and information service all the nuances you are interested in;

For this you can:

Compliance with these rules will make your trip successful and save you a good mood during your stay abroad.

Tariffs

The cost of services in roaming depends on and from the subscriber's tariff plan.

Roaming tariffs are reference in nature and may change on the initiative of roaming partner or due to currency fluctuations.
Please consider that write-off money In roaming is carried out as information from a foreign operator information about communication used in its network has been received. The final amount may be put up for payment after a while after the subscriber actually used these services. In this case, a sharp change in the balance sheet of the client's personal account may be observed.

Attention!

    If you planning Use the Internet / MMS in roaming, before traveling beyond Belarus, make sure that:
  • when accessing Internet resources, as well as receiving / sending MMS, you use the corresponding access points connected services;
  • in the MMS settings, the "Automatic reception" or "reception always" is disabled and "Manual reception" or "Receive upon request". In this case, before downloading the MMS, the telephone will be prompted to receive MMS and only after your confirmation will load it;
  • applications running automatically (for example, an e-mail client) are translated into the "on request" mode. To avoid automatic update software We recommend disable the option "Transmission of data in roaming" in telephone sets, operating system which allows it to do;
  • correctly complete the application and the Internet browser.

To reduce Internet spending in roaming, use Roaming Packages for the Internet.

    If you do not plan Use the Internet / MMS in Roaming, before traveling outside Belarus:
  • in the MMS settings, select "Do Not Accept" - the incoming MMS phone will not be loaded;
  • before crossing the border on the territory of the Republic of Belarus, it is necessary to disable the data transmission function / Mobile data in the phone menu;
  • to avoid automatic software updates, we recommend that you disable the option "Transmission of data in roaming" in the telephone sets, the operating system of which allows you to do.

Internet access is available in Roaming while the services of international roaming or SMS roaming, as well as mobile Internet. Using the Internet in roaming is paid for roaming tariffs.

When traveling abroad, it is important to take care to stay in touch. To do this, you can connect roaming velk to be able to make and take international calls to mobile phone. The service is paid, so it is recommended to first familiarize yourself with the tariffs. Let us consider in detail how to connect roaming on Velkom.

Roaming connection on Velkom

To independently connect roaming on Velkom, you can choose one of the convenient ways. You can activate the service via the Internet when contacting the operator's office Velk and with the help of a special USSD command. Before connecting, it is recommended to replenish the balance and make sure that there are enough funds to pay for services. Also should also decide which type of option is necessary.

How to connect services using the command and SMS:

  • To activate international calls, you need to use the USSD request. You need to dial the following command: * 141 * 3 * 1 # and press the call key.
  • Include international roaming using the following query: * 141 * 3 * 1 # and call key.
  • To activate SMS roaming, you will need to send a message to the number 411 by writing keyword Roam. It does not need to write anything but this.

It is possible to independently manage the services of Velk, using the private account. To do this, go to the official website and log in in the Personal Account. If you did not use the service earlier, then you will need to register. To do this, specify the phone number, pass identification via SMS and come up with a password. After that, you can use the site services, connect and disable options.

In addition to connecting roaming service at Velkom, you can contact the operator's office Velk. It should be done with a certificate of personality so that you can go through the procedure. If you want to make challenges to all directions while in roaming velcom, Then you need to connect the international call option. All calls will be performed on roaming tariffs.

Tariffs velcom

If you are interested in connecting roaming on Velk, it should be previously familiar with the tariffs. The cost of services depends on the country in which you are and from the tariff plan. Also the price is different functions is different. For example, outgoing calls from Germany to Belarus can do with 3.13 rubles. To send an SMS message, you will have to pay 0.25 rubles.

Important! The price may differ depending on the fluctuation of the currency rate, so all the information is referenced.

Well, pays attention to the fact that the write-off of funds in roaming is carried out when information about used services from a foreign operator comes. It is for this reason that the final amount may be exhibited later.
It should be noted that incoming challenges on roaming Velka paid, they are charged by 1 minute. If a person does not connect the service "International Calls", then can only communicate within the country of stay. There will also be no opportunity to send SMS even to Belarus.

Balance check in roaming

If you decide to include roaming on the room, then you will need to follow your balance sheet. There are several ways to find out the balance of funds. As already mentioned, not always money is written off immediately after the use of the service, so the digit can change the number over time.

In order to find out the balance, you will need to perform the following steps:

  • USSD request. To do this, you need to dial * 100 #. The information you can immediately appear on the phone screen. USSD roaming works in the networks of those operators that support such a function. If the request could not be executed, then you should use other ways.
  • Through the Internet. You can check your balance online. To do this, go to the official website of Velk and enter your personal account. You should select the item in the "Personal Information" menu, where you will be attended.
  • The "Balance of SMS" feature. You need to send a message with the word Balance to number 411 (VELL). Function will cost depending on the tariff.
  • Mobile call operator Velcom. Not the most favorable option, because you have to pay the cost of the call at the roaming rate. You can dial the number: +375 29 600 04 10. The reference service will answer questions you are interested in.
  • If you are sufficiently independent, then it will be easier to send a request or over the Internet to get the necessary information. When it fails to cope with their own, you will have to receive information through the operator Velk or SMS, paying the function on roaming tariffs.

Balance replenishment

When using SMS roaming Velk or international calls, it will be necessary to replenish the score. Money should be on the balance sheet before the option will connect. To put funds on account, you can use the rapid payment card. To do this, you will need to enter the 14-digit code specified on the card by sending SMS to number 411.

Important! You can replenish the balance through the Internet payment system. It is available on the official website of the operator Velk, it will only take to choose convenient way replenishment.

You can also replenish the balance from your bank card. For convenience, you can connect SMS banking to pay for options using the message using the message. mobile operator Well done.

The easiest way to configure roaming and replenish the score, but you must have access to the Internet. On the official service Mobile operator can be disabled services in which you no longer need. Before choosing any option, it is important to familiarize yourself with its terms, in order not to encounter unpleasant moments later. Roaming is a profitable option for travelers, but before connecting it is necessary to get acquainted with the tariff plan.