Vacation. The sun

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The sea, sand, selfies from the beach, photos against the background of tourist attractions - very soon on every Instagram!

If you also plan to delight your subscribers with beautiful pictures of an overseas vacation, and indeed would like to stay in touch with the "outside world", our article will be very useful to you: in it we will talk about how to do it easily and with pleasure.

TIP ONE:make sure in advance that the service is activated.

Did you know that the service " International roaming»Can be connected once, but used when needed? By the way, the service is connected absolutely free of charge.

Available connection methods:

To successfully activate the service, you must be in the velcom network and have at least 5 rubles on your account (for those who are serviced with a prepayment).

PRIVET subscribers can activate "International roaming" by USSD * 126 * 1 * 4 # or in their personal account.

All velcom subscribers who have activated the “International roaming” or “SMS-roaming” service, when more than 20 MB of traffic is consumed in roaming, are sent an SMS notification about the amount of consumed Internet traffic, which allows them to control their Internet expenses.

ADVICE TWO: how to save on the Internet while roaming?

Package "500 MB" for 29 rubleswithin the framework - a special offer from velcom for the summer season of 2018 - available in. It is provided to subscribers in the presence of connected services "International roaming" or "SMS-roaming", as well as "Mobile Internet" and has no speed limits.

Connection available:

by USSD *141*3*2*3*4# ;
in your personal account on the site ;
on a special web page in the browser of the mobile device.

Controlling traffic consumption within the package is easy and simple: megabytes are counted online, and you can check the service expiration date using the USSD request * 141 * 3 * 2 * 3 #.

The package traffic can be used for 7 days, including the day the service is activated, therefore it is recommended to connect in Belarus immediately before leaving the country.

After 7 days, unused traffic is reset to zero.

The service is provided in the networks of preferred roaming partners.

You can get acquainted with the list of networks using USSD *141*3*2*4# ... You can download the full list of countries in png or pdf.

TIP THIRD: how to save on calls and SMS in roaming?

Connection available:

by USSD *141*3*2*3# ;
in personal account on the site ;
in the application after registration via velcom mobile Internet;

Connection is possible in the case of the availability of the "International roaming" service.

In roaming, per-minute tariffication is applied. After the end of the included minutes and SMS traffic is charged according to roaming tariffs according to the subscriber's tariff plan.

Services are provided in networks of preferred roaming partners. You can get acquainted with the list of networks using USSD *141*3*2*4# ... You can download the full list of countries .

TIP FOUR: how to choose the required roaming operator?

Did you know that the search mobile network in roaming can be done in manual or automatic mode? If, when crossing the border, the registration did not occur automatically, you can use the network search manually: to do this, in the Networks or Select a cellular network menu, select from the list the name of the operator whose services you want to use.

Such countries as Poland, Lithuania, Latvia, Austria, Germany, Italy are one of the most popular tourism destinations for velcom subscribers. Considering this tendency and understanding the need for customers to always be in touch, velcom offers optimal prices for roaming in neighboring countries.

TIP FIVE: how to check balance / remainder of traffic in roaming?

There are various ways to control your mobile phone charges even while you are roaming.

The balance can be found out:

The validity period of the assigned services "Roaming.Business" and "Roaming.Extra" - using USSD * 141 * 2 * 3 * 2 #;

The rest of the Internet traffic of the 500 MB package of the Roaming.Online service - via USSD * 100 * 12 #;

List of preferred roaming partner networks - using USSD *141*3*2*4# .

You can top up the balance on the velcom website, as well as using the following services: or internet banking.

TIP SEVEN: how to dial a phone number correctly when calling in roaming?

If you want to make a call within the host country or to any other country, dial: + - country code - city code (or mobile network code) - subscriber number. To call Belarus while roaming, dial: +375 - area code (or mobile network code) - subscriber number. Do not forget to activate the "International Call" service via USSD * 141*3*1# or in your personal account, otherwise calls will be available only within the host country.

Suppose, while in roaming, you urgently need to contact the velcom information service. What to do - the usual short number 411 is not available?

You should also remember:

· When traveling abroad, you should know that incoming and outgoing calls in roaming will be charged, regardless of the tariff plan. Tariffication of calls in roaming is carried out per minute.
When going abroad, disable all types of mobile call forwarding (including to voice mail). This will allow you to save yourself from additional costs, since this service is paid twice: for both incoming and outgoing calls (at roaming rates).
On the border area of \u200b\u200bBelarus, it is recommended to choose velcom network in manual mode. This will allow avoiding registration in the network of a foreign operator and tariffication of calls at roaming rates.
When in roaming minutes, internet traffic and SMS / MMS messages included in subscription feeare not consumed. The entire volume of used Internet traffic is rounded off and paid in accordance with the tariffs for the International Internet Roaming service.

TIP NINE: how to minimize charges for Internet traffic in roaming?

Several secrets from velcom:

before traveling, check that the services " Mobile Internet"And" ММS "worked correctly;
all applications that work in automatic mode (for example, e-mail client) are disabled or switched to “on demand” mode;
are you already abroad and found that roaming is not included? If you have access to your personal account, you can connect. However, it is better and calmer to take care of connecting the service in advance;
the cost and tariffication of mobile Internet in roaming - 10 or 50 Kb each - depends on tariff plans subscribers and countries in which they use mobile Internet services. Tariffication within the 500 MB package - 1 KB each.

Today velcom international roaming is supported in 528 networks in 188 countries and territories. The number of operators 'and countries' networks for 3G-roaming is 301 networks in 129 countries and territories.

The service is activated if there is a sufficient prepayment amount (according to the subscriber's tariff plan). There is no charge for connecting the service. Individual subscribers * can activate the International roaming service on their own: using ACCA, CCIS (using their password, on the website https://internet.velcom.by) and USSD-request (* 141 * 3 * 2 #). Also, to activate the service, you can contact velcom branded centers or official attorneys (dealers) with an identity document. To deactivate the service, you can use any of the above methods.

* Velcom subscribers who have been serviced by the company for less than 90 days and / or do not have a permanent registration in the territory of Belarus can activate the "International roaming" service only in velcom branded centers or at official attorneys (dealers) of the company upon presentation of an identity document. This condition does not apply to subscribers of tariff plans BUSINESS.PRO, BUSINESS.PRO.WEB, BUSINESS.PRO.PLATINUM ...

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Expansion of international roaming for velcom, PRIVET and GPRS-roaming subscribers

FE "VELCOM" has expanded the possibilities of international roaming for its subscribers, making this service available for velcom subscribers in the Consorcio Ecuatoriano de Telecomunicaciones SA, CONECEL network (PORTA trademark), Ecuador and in the JSC Ukrtelecom network (Utel trademark), Ukraine (from 12 December). PRIVET subscribers can now safely go to Switzerland and be in touch with their loved ones thanks to the International roaming service in the network Swisscom Ltd, Switzerland... And for velcom subscribers who cannot imagine their life without Internet services always and everywhere, the International GPRS-roaming service is now available in the network Mobistar S.A, Belgium.
International roaming service velcom subscribers can be activated in any of the ways on the territory of the Republic of Belarus: using a USSD request (* 141 * 3 * 2 # call), ISSA, ACCA (411-3-2), or by contacting (with a passport) to corporate centers or to ...

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Operators mobile communications Belarus.

MTS (Mobile TeleSystems) is a Belarusian mobile operator. Providing mobile communication services in the GSM-900/1800/2100 standard. The founders of the company are Beltelecom (Belarus) - owns 51% of the authorized capital and OJSC Mobile TeleSystems (Russia) - owns 49% of the capital. The company began commercial activity on June 27, 2002, becoming the second mobile operator of the GSM standard in Belarus.

On October 17, 2004, Mobile TeleSystems was the first among Belarusian operators to reach the mark of 1,000,000 active subscribers and at the same time became the largest mobile company in Belarus. In January 2005, the market share of the company exceeded 50%, and in May the company has already passed the milestone of 1.5 million subscribers.

In January 2005, the market share of the company exceeded 50%, and in May the company has already passed the milestone of 1.5 million subscribers.

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Lists of USSD requests for MTS and life :) have already been published. Velcom is next in line, and meanwhile this operator was the first in Belarus to introduce this technology to simplify and accelerate interaction with subscribers. It happened in March 2006.

By the way, USSD is precisely a GSM technology, and although ready-made solutions have already appeared for their operation in CDMA networks, Diallog still manages without them.

But let's not get distracted. As usual, this list will be periodically updated and replenished, and if the pace does not suit you, you can always send your amendments via the feedback form.

For subscribers of the company (except for PRIVET subscribers):

* 100 # - personal account balance

* 100 * 1 # - information about the number of remaining minutes, SMS, MMS, GPRS traffic

* 100 * 2 # - information about the balance of the prepayment (less than 20%, more than 20% or is completely absent)

* 100 * 3 # - information about the details of the installment plan purchased in velcom, goods

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News from mobile operators in Belarus 17.02.2012 452

FE "VELCOM" (trade marks velcom and PRIVET) informs about the forthcoming increase in tariffs for some tariff plans and services. The increase will average 15%.

So, starting from March 20, 2012, the amount of the subscription fee, the cost of outgoing calls in certain tariff plans, one-time and additional tariffs, as well as the cost of mobile Internet packages will change. The operator does not say how much the cost of services will increase.

“As before, velcom's policy of changing tariffs will be balanced. In particular, for some tariff plans, the price change will not occur or will be minimal,” velcom officials note.

MTS raised tariffs by ...

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International roaming

"International roaming" for PRIVET subscribers is a service that allows subscribers to receive and make calls * while being in the networks of foreign cellular operators, with which the VELCOM unitary enterprise has concluded appropriate agreements for PRIVET subscribers. In this case, the subscriber number remains unchanged. The service is available to PRIVET subscribers who are in the "Active" status, on the balance of their personal accounts there are funds sufficient to pay for services.

* the ability to make calls is provided only in networks of operators that provide billing in real time.

Connection

There is no charge for connecting the service. The service can be connected independently from your mobile phone only in the velcom network using a USSD request * 126 * 1 * 4 # and a call key. You can also activate the service using the Internet subscriber service on the website https://internet.velcom.by using your password (on the page "Operations with ...

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Velcom

International roaming is a service that allows you to make calls while in the networks of foreign operators, with which FE "VELCOM" has concluded appropriate agreements. In this case, the subscriber number remains unchanged. The service is available to subscribers of the company (except for users of tariff plans "Light", "Unified", "Online").

For information about the "International roaming" service for PRIVET subscribers, see the special page of the site www.privet.by.

Connection

The service is activated if there is a sufficient prepayment amount (according to the subscriber's tariff plan). There is no charge for connecting the service. Individual subscribers * can activate the International roaming service on their own: using ACCA, CCIS (using their password, on the website https://internet.velcom.by) and USSD-request (* 141 * 3 * 2 #). Also, to activate the service, you can contact VELCOM branded centers or official attorneys (dealers) with an identity document. For...

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News archive. Operator's last month news: VELCOM From November 20, 2007 to January 15, 2008, all PRIVET subscribers within the framework of the New Year's campaign can activate the "Favorite Number" service. For the first time in the VELCOM network, not only calls, but also SMS to "favorite" numbers have become more profitable.

PRIVET subscribers can assign two "favorite" numbers at once by selecting any numbers of VELCOM network subscribers starting with digits 1, 3, 6, 7, 9. You can activate the "Favorite number" service yourself from your mobile phone in two ways: by means of a USSD request * 126 * 7 # and a call key or using CCIS on the web page www.internet.velcom.by.

The service has no subscription fee. For those who become a PRIVET subscriber during the promotion period (from November 20, 2007 to January 15, 2008), a one-time fee of 1 ruble is charged for the first assignment of each of the two "favorite" numbers, each subsequent change of each number costs 1000 rubles. For subscribers who activated PRIVET before November 19 ...

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International roaming

International roaming is a service that allows you to make calls / video calls while being in the networks of foreign operators with which FE "VELCOM" has concluded appropriate agreements. In this case, the subscriber number remains unchanged. The service is available to subscribers of the company (except for users of tariff plans "Light", "Unified", "Online").

For information about the "International roaming" service for PRIVET subscribers, see the special page of the site www.privet.by.

Connection

The service is activated if there is a sufficient prepayment amount (according to the subscriber's tariff plan). There is no charge for connecting the service. Individual subscribers * can activate the International roaming service on their own: using ACCA, CCIS (using their password, on the website https://internet.velcom.by) and USSD-request (* 141 * 3 * 2 #). Also, to connect the service, you can contact velcom branded centers or official attorneys (dealers) with ...

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How not to get trapped in roaming?

Roaming services have been considered the "Achilles heel" of our mobile operators for several years. Because of this, the Belarusians are now and then trapped abroad. Either the subscriber's "extra" money will be debited from the account, then the tariffs for roaming services will unpleasantly surprise, then problems with replenishment will arise ...
The TUT.BY correspondent was trying to figure out how to avoid unpleasant situations using a roaming connection.
The balance is negative Brest resident Igor Tomashuk, for example, switched on roaming before traveling to Belgium, but he could use this expensive service only on the first day of his stay in Brussels.

A resident of Brest has been using the services for several years mobile operator MTS. So this time, I'm going on a business trip, he turned on roaming. The man, having arrived in Brussels, sent SMS messages all day. It was necessary to solve work and personal issues. The account was about 70 thousand. Moreover, Igor's ...

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Roaming from Velcom

Let's start by seniority - with the "oldest" cellular operatorwho remembers the days when the Nokia 3310 was sold in showrooms.

Actually, the summer mood is set even at the opening home page - endless fields and yellow balloons, according to Velcom marketers, are associated with the coming freedom. The "Roaming" tab is located here (in the "Individual clients" section).

To begin with, we read a short definition of what is called "International roaming from Velcom". This is a service that helps to make calls (including video) and send SMS while on the territory of other states through the networks of other operators that have agreements with Velcom. Users of the "Easy" and "Online" tariff plans are immediately eliminated - unfortunately, they will not be able to contact their homeland. Roaming is activated by dialing a certain combination of characters and numbers - since there are several types of service, each has its own combination.

Below is the map ...

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Internet traffic of Non-stop, Non-stop 2.0 tariff plans is displayed in detail of subscriber's calls depending on the time of day as “Non-stop day” / “Non-stop night”.

To receive information about the number of remaining minutes, SMS, MMS and GPRS traffic, you can use the USSD request * 100 * 1 # and the call key.

The service "Issue of detailed bills monthly" will allow you to receive detailed information about all calls made, sent by SMS or MMS, used Internet traffic (the date and time of making a call / sending SMS, MMS, call duration or volume of Internet session, number, by to whom the call was made / SMS, MMS, its cost). Thus, you can control or optimize the costs of mobile communications.

How to subscribe?
All velcom subscribers (except PRIVET subscribers) can activate this service by contacting velcom branded centers or official attorneys of the company *.
Service...

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The day before yesterday, one person said that he was going to go to rest in Turkey and was interested in sms-roaming. He has both MTS and Velcom, and he wanted to find out from me where using SMS roaming would cost him less.
So first of all, what is SMS roaming?
SMS-roaming is a service that allows you to exchange ONLY SMS, if the subscriber is within the coverage area of \u200b\u200bthe network, the roaming of the operator's partner. This service is not provided for PRIVET subscribers.

Secondly, the service must be activated

To activate on Velcom

Send from your phone SMS with the keyword roam to number 411. In reply you will receive an SMS with the following content: Stoimost aktivatsii 7000 rub bez nalogov. Pri aktivatsii uslugi budut otklucheny ishodiaschie i vhodiaschie zvonki. Podtverdite aktivatsiu, napisav v otvete DA.
Send a message with the text DA to number 411. In reply you will receive an SMS with the following content: Uvazhaemyi abonent! Usluga SMS-roaming aktiviruetsa. Ishodiaschie I vhodiaschie ...

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A bit from my experience.

1. Ukraine. Five years ago I bought a prepaid SIM card from Kyivstar, I still use it. Chose for good coverage in the Carpathians and Crimea. They are sold on every corner, you do not need a passport when buying. The validity period is one year from the date of the last outgoing call or SMS. There is also an opportunity to make inexpensive calls to Belarus through a special code, analogue of IP-telephony.

2. Russia. With Russia it is more complicated - it is all divided into regions and a SIM card purchased in one region, it is not profitable to use in others. In addition, the validity period of SIM cards for all operators that I saw is six months. When traveling to Russia, I connected to the MTS Gostevoy tariff (now the analogue is called "Your Country") for inexpensive calls to Belarus. To connect, you need to conclude an agreement with a passport, i.e. the procedure is not fast.

3. Europe. When traveling to Europe last year, we bought a prepaid SIM card from the Polish operator HEYAH. Chosen for the cheapest calls to Belarus from Poland. In other countries of the European Union ...

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Service activation is possible in one of the following ways:

USSD request * 141 * 3 * 2 # call;
Based on a standard sample application sent through the A1 community Belarus to Viber or to an email address [email protected];
On the basis of a standard application at A1 branded sales and service centers, at the office of official attorneys upon presentation of an identity document, as well as:

When the head applies: a document confirming the powers of the head;

When a proxy applies: a power of attorney to represent the interests of a legal entity.

There is no charge for connecting the service.

Memo to subscriber

1. You should turn off mobile phone before crossing the border with another state. Upon arrival in another country, turn on the telephone. The network search performed after switching on the phone can be done in two different ways: the phone can select the cellular network either manually or automatically. As a rule, the automatic search mode is used by default.

2. If the mobile phone has registered in the network automatically (either the name of the local operator, or the code of its network, or all together appeared on the display of the device), you can make and receive calls.
If the registration did not go through automatically, in the phone settings, set the manual network search mode according to the phone's instructions, find and select the "Networks" or "Select a cellular network" option.

3. After that, you need to search for new networks. The display of the device will show either the name of the local operator, or its network code, or all together.
If, after activating the manual search, the network is not found, contact the local operator for advice.

Attention!Your phone number does not change, i.e. all subscribers calling you should dial the number in the usual short format.

Dialing rules for roaming

Outgoing calls:

1. To call within the host country or to any city in the world, dial:

+ - country code - city code - subscriber number.
+ - country code - mobile network code - subscriber number

2. To call Belarus while roaming, dial:

+375 - city code - subscriber number;
+375 - mobile network code - subscriber's number.

Calls to a subscriber in roaming:

To call from Belarus to A1 in roaming, dial:

from a telephone of a fixed network, a number in the national format, for example 8 029 1хххххх;
fromnumbers of other mobile operators in Belarus number in international or national format, for example, +375 29 1хххххх or 8 029 1хххххх.
from network A1 a number in 7-digit format, for example: 1xxxxxx.

Please note: calls to numbers transferred to the A1 network from other operators must be made in the national or international format.

Attention!

incoming calls in roaming are paid;

all incoming and outgoing calls in roaming are charged for 1 minute.

if the service is not enabled in your roaming " International calls", you will be able to call only within the host country and receive all incoming calls. To make outgoing international calls and send SMS, you need to activate the International Calls service;

when the International roaming service is activated, a ban *** is automatically set on the use of conditional call forwarding in roaming, which does not allow call forwarding set under the conditions of “no answer”, “busy”, “unavailable” to be triggered in roaming. To restore call forwarding in roaming, you need to disable the ban using the USSD request * 117 # call (on the territory of the Republic of Belarus). If the subscriber restores the forwarding on his own, then when the “International roaming” service is reconnected, the conditional forwarding will be allowed. In this case, the subscriber can independently set a ban on the use of conditional forwarding in roaming using the USSD request * 117 # call, after which the conditional forwarding in roaming will not be provided.

if the phone has conditional call forwarding, including to voice mail, then you will pay twice for the forwarded call: as for an incoming and outgoing call at roaming rates;

we recommend not to "drop" the call when an incoming call is in roaming, because a connection can occur and such a call will be charged;

a1 is not responsible for the quality and coverage of operators - roaming partners.

it should be borne in mind that if the automatic network selection mode is set in the settings of your telephone set and you have the International roaming service active, then in Belarus you can freely register in the network of the operator - A1's roaming partner. This can happen if the signal of the base station of a foreign operator is strong enough to receive and make calls, for example, at the border. As a result, all such calls will be billed at roaming rates.

in connection with the possibility of using analog signaling types, Internet telephony or number substitution technology on international communication networks, we inform that A1 does not guarantee subscribers the correct identification of the caller's number and, therefore, is not responsible in these cases, since such processes occur beyond the legal framework of international traffic control by mobile communication operators;

if, after reading this memo, you still have any questions, be sure to check with the specialists of the reference and information service for all the nuances that interest you;

To do this, you can:

Compliance with these rules will make your trip a success and keep you in a good mood during your stay abroad.

Rates

The cost of services in roaming depends on and on the subscriber's tariff plan.

Roaming tariffs are for reference only and can be changed at the initiative of the roaming partner or due to fluctuations in exchange rates.
Please note that write-off money in roaming is carried out as soon as information about the communication services used in its network is received from the foreign operator. The final amount can be billed some time after the subscriber has actually used these services. In this case, there may be a sharp change in the balance of the client's personal account.

Attention!

are planning

when accessing Internet resources, as well as receiving / sending MMS, access points corresponding to the connected services are used in your phone;
in the MMS settings "Automatic reception" or "Always reception" is disabled and "Manual reception" or "Reception on request" is set. In this case, before downloading MMS, the telephone will make a request to receive MMS and only after your confirmation will download it;
applications operating in automatic mode (for example, E-mail client) are switched to “on demand” mode. To avoid automatic updates software We recommend disabling the option "Data transfer in roaming" in telephones, the operating system of which allows you to do this;
properly shut down applications and the Internet browser.

To reduce the cost of the Internet while roaming, use the "Internet Roaming Packages".

do not plan

in MMS settings select "Do not accept" - incoming MMS will not be downloaded by the phone;
before crossing the border on the territory of the Republic of Belarus, it is necessary to disable the data transfer / mobile data function in the phone menu;
in order to avoid automatic software updates, we recommend disabling the "Data roaming" option in telephones whose operating system allows this.

Internet access in roaming is provided with the simultaneous availability of International Roaming or SMS-roaming services, as well as Mobile Internet. The use of the Internet in roaming is charged according to roaming tariffs.

International roaming

With the help of the International Roaming service you can make calls, use the Internet, send messages abroad in the networks of operators with which A1 has concluded appropriate agreements. Your phone number does not change in roaming.

For information on the International Roaming service for PRIVET subscribers, see the special page of the site www.privet.by.

How to activate roaming

The International Roaming service is activated free of charge if there is a sufficient prepayment amount (according to the subscriber's tariff plan).

A1 tariff plan subscribers - individuals can activate "International roaming":

by USSD * 141 * 3 * 2 #
in your personal account at my.a1.by (after registration);
by calling the Automatic Customer Service 411-3-2-2 (in the area of \u200b\u200breliable reception of the A1 network);
by Access Code when you call the information service (if the service is available);
on application in A1 branded centers and in the offices of official attorneys upon presentation of an identity document.

* Velcom subscribers who do not have a permanent registration on the territory of Belarus can activate the “International roaming” service only in velcom branded centers or at official attorneys (dealers) of the company upon presentation of an identity document.

What to do when crossing the border

We recommend that you switch off your mobile phone before crossing the border with another country and switch on your phone upon arrival in another country. After crossing the border, you must select the network of the partner operator.

Network selection can be done both automatically and in manual mode. We recommend switching the phone to the manual network selection mode and after crossing the border choose the operator that suits you.
If after manual selection the network is not found, try again or contact your local operator for advice.

Please note that minutes, SMS, MMS, MB are included in the subscription fee of your tariff plan, as well as minutes, SMS, MMS, MB are included in additional packages is not spent in roaming. Any traffic is charged for roaming rates. You can familiarize yourself with the rates of partner operators in different countries.

The “Roaming 500 MB”, “Roaming 1GB” packages with the included Internet traffic will help to reduce the cost of the Internet in roaming. More details.

To reduce the costs of calls and SMS in roaming services “Roaming 30 min. +20 SMS ”,“ Roaming 60 min. +30 SMS ”and“ Roaming 120 min. +60 SMS ”with included minutes and SMS. More details.

Remember!
If you have automatic network selection set up, you can register in the network of the A1 partner operator for roaming while in Belarus. This can happen if the signal of the base station of a foreign operator is strong enough to receive and make calls. As a result, all such calls will be billed at roaming rates.

If the phone has conditional call forwarding, including to voice mail, then you will pay twice for the forwarded call: as for incoming and outgoing calls at roaming rates.

How to check balance

A1 tariff plans subscribers - individuals can check their personal account balance:

by USSD * 100 # (if the foreign operator's network supports USSD);
in your personal account at my.a1.by (provided that the "Personal Account" service is activated);
by SMS * (send SMS with the word Balance or Balans to number 411);
by call * to the information service at the contact center.

How to top up your balance

A1 tariff plan subscribers - individuals can top up their balance using:

A1bankingfor Android and iOS (provided that the application is installed);
Personal account at my.a1.by (menu item "Personal information", to receive a login and password, you must register in advance);
Internet banking;
Internet payment systems by the address ;
Services * (SMS cost is paid according to roaming tariffs)
Express payment cards (available from A1 offices):

- using free USSD *141*4# (if the foreign operator's network supports USSD).
- using your Personal Account (provided that the service is activated);
- by SMS * with a 14/17-digit card code to the number 411 .

* the cost of outgoing SMS / call is paid according to roaming tariffs.

Remember!
When you are in roaming, SMS confirmation of account replenishment is not guaranteed.

Funds are written off for communication services rendered to a subscriber in roaming by the company as soon as information is received from a foreign operator. In connection with this circumstance, the final amount for payment may be issued some time after the subscriber has actually used these services (up to 30 days). In this case, there may be a sharp change in the balance of the client's personal account. A similar principle of debiting money for roaming connections is used by most telecom operators.

Internet in roaming

The "International Internet roaming" service is provided automatically to all subscribers of the company if the following services are available:

"International roaming" + "Mobile Internet" and / or MMS;
SMS roaming + "Mobile Internet" and / or MMS.

To optimize your internet roaming costs, use the services Roaming 500 MB or Roaming 1 GB with internet package 500 MB behind 29 rubles or 1GB behind 49 rubles... Read more about the service.

Remember!
If the services "International roaming" and MMS are available, subscribers in roaming can receive / send MMS ("International Internet roaming" is not provided).
If you are planning use the Internet / MMS in roaming, before traveling outside Belarus, make sure the following:

when accessing Internet resources, as well as receiving / sending MMS, access points corresponding to the connected services are used in your phone;
applications operating in automatic mode (for example, E-mail client) are switched to “on demand” mode. To avoid automatic software updates, we recommend disabling the "Data roaming" option in telephones whose operating system allows this;
properly shut down applications and the browser.
in the MMS settings "Automatic reception" or "Always reception" is disabled and "Manual reception" or "Reception on request" is set. In this case, before downloading MMS, the telephone will make a request to receive MMS and only after your confirmation will download it;

If you do not plan use the Internet / MMS in roaming, before traveling outside Belarus:

in order to avoid automatic software updates, we recommend disabling the "Data roaming" option in telephones whose operating system allows you to do this. In the MMS settings, select “Do not receive” in the options, then the phone will not download incoming MMS.

Outgoing calls in roaming

To make a call while roaming, dial:

+ - country code - city code - subscriber number;
+ - country code - mobile network code - subscriber number

For example, to call Belarus, you need to dial:

+375 - city code - subscriber number;
+375 - mobile network code - subscriber's number.

To make a call from Belarus to A1 number in roaming, dial:

from the telephone of the fixed network, the number in the national format, for example, 8 029 xxxxxxxx;
from the numbers of other mobile operators in Belarus, the number in the international or national format, for example, +375 29 xxxxxxx or 8 029 xxxxxxx;
from the velcom network a number in 7-digit format (calls to numbers transferred to the velcom network from other operators must be made in the national or international format).

Contact service department from roaming

You can contact the service department from roaming:
1) by phone +375 29 6 000 150 (the cost of an outgoing call is paid according to the tariffs of the International Roaming service);
2) order a call by filling in the company's website (the cost of an incoming call is paid according to the tariffs of the International Roaming service);
3) through the interactive form of the company's website;
4) ask a question through the feedback form in the Personal Account;
5) by contacting consultants on social networks

Using uSSD commandsYou can receive reference information about the services of the mobile operator "VELCOM", connect and disconnect them. To do this, you need to perform a simple action - type a certain combination of characters on your smartphone.

General rules for using commands

The USSD commands sent by you do not remain in the gadget's memory. You can also use requests while roaming. Of course, the roaming partner must support USSD.
Using the USSD menu is free. If you connect to paid service, the system will warn you about the cost.

Please note: USSD requests must begin with an asterisk (*) and end with a hash (#).

Between these characters, you need to dial the short number of the operation being performed. After typing a combination of characters, press call.

Checking the balance and balance of Internet traffic

Using these commands, you can check your account status, find out how many minutes you have left, SMS, MMS, megabytes of mobile Internet, top up your mobile, refuse to receive invoices for email etc.

Operation name	USSD command
Checking the balance in the account	*100#
Find out how many minutes, SMS, MMS, megabytes of mobile Internet are left	1001#
Find out how much you have to pay monthly	1003#
How many minutes remain within the Velcom international 100/250 service, megabytes within the ITV Velcom service	1004#
Debt information for contract subscribers	1005#
Information about the number of minutes of calls in a closed subscriber group	10011#
Find out the rest of megabytes in "Roaming.Online"	10012#
Checking the possibility of quick shutdown of services in the presence of debt	10051#
Registration of a payment that has not been confirmed	1411#
How to check how much money is left on the account of a "Privetik" plan subscriber	* 101 * subscriber number #
"Please call me back". The person will receive an SMS from you with a request to call back	* 131 * subscriber number #
Top up mobile card with fast payment	1414#
Change the e-mail for which invoices are issued	1415*1#
Repeat closed period invoice	1415*2#
Unsubscribe from receiving invoices by email	1415*3#

Service information and management

The USSD commands presented in this block are intended for viewing information about connected services, number and tariff, switching to a contract and prepayment, etc.

Operation name	Request code
What services have I connected	1412*2#
What services can I connect	1413#
My telephone number and the current tariff plan	1412*1#
How to change tariff	1413*4#
View number in international format	*147#
Disable service "What's New"	4040#
How to activate the service "What's new"	4041#
How to enable or disable SMS-mailing	1141#
Connect to listening to ACCA news or disconnect this service	1142#
Setting up the reception of USSD messages in Latin letters	1150#
Receiving USSD messages in Russian	1151#
Conditional call forwarding in roaming	*117#
How to connect minutes for all operators	*118#
Service "back in touch". Your subscribers will receive an SMS message that they can call you	*133#
Switching to a contract	*145#
Switching to prepayment	1459#
Service "Number identification restriction". Service connection (disconnection)	2002#
Melofon service. How to enable or disable it	*424#
"Voice mail"	*441#
How to connect or change your "favorite number"	1413*3#
Pause service	1413*5#
ISSA, connection and disconnection	1413*6#
How to get the CCIS password	1410#
How to connect, disconnect, change the package for Manager Plus users and "Director package" services	1416#
USSD help	1419*1#

MMS and mobile internet management

Operation being performed	USSD code
Set up mobile Internet, MMS, Mobile TV service on your phone	1350#
Checking MMS, receiving a test message	1350*5#
How to connect or disconnect "Mobile Internet", change the megabyte package	1351#
How to enable MMS or disable them	1352#
Connected package details megabytes	1353*1#
Information about the connected megabyte package, its price and the date when money for the service will be debited from your account	1353*2#
How to find out your static IP	1354#
How to enable (disable) "Antivirus"	1355*1#
How to enable (disable) the "Firewall" service	1355*2#
"Children's Internet". How to connect or disconnect	1355*3#
How to get extra megabytes. For users of tariffs WEB Start, WEB 4, WEB 8, WEB 16	1357#

Roaming service management

Operation name	Request code
How can I activate the service "International calls"	141311#
Refuse the service "International calls"	141312#
Subscribe to the service "Velcom international"	141313*1#
Cancel the service "Velcom international"	141313*2#
Start using the "International roaming" service	141321#
Cancel the "International Roaming" service	141322#
Subscribe to the "Roaming Vacation" service package	141323*1#
Connect (or disconnect) to "Roaming Business"	141323*2#
"Roaming.Online". Connection.	141323*3#
Viewing information about Velcom partners in roaming	141324#
The duration of "Roaming.Vacation", "Roaming.Business"	141323*4#

What is "Balance Plus"

The mobile operator VELCOM has a Balance + service. With it, you can find out which additional services available for connection. The relevant information can be displayed as a response to the * 100 # request.

To activate (deactivate) the "Balance Plus" service, dial * 149 # and press the call.

"Balance Plus" can be used to connect services:

"King of the Hill";
"English lessons";
SMS subscription;
USSD sports;
"Laughter call";
Fanbox;
"Surprise."