How to find out connected in roaming. How to check if roaming is connected to mts

To use communication services while traveling around the world, you need to activate roaming.

Before the trip:

  • check if the roaming services "Easy roaming and international access", "Easy roaming and international access 2012" or "International and national roaming" and "International access" are connected, for this use your Personal Account on the MTS website or the application "My MTS"
  • check out the tariffs for communication services during the trip
  • top up your account for the optimal amount, since the tariffs for communication in roaming differ from those in the home network and the possibilities for payment are limited
  • connect special services that optimize travel expenses
  • activate the service "Your expenses on foreign trips"

    "International and national roaming" and "International access"

    To use a mobile phone while traveling abroad, you need two services:

    • "International and national roaming"
    • "International access"

    The services "International and national roaming" and "International access" can be connected by subscribers of the MTS mobile network - citizens of Russia, individuals or individual entrepreneurs.

    To check if the above services are connected, use your Personal Account.

    There are the following ways to activate the services "International and National Roaming" and "International Access":

    Without contacting the MTS showroom or sales office

    Without contacting the MTS showroom or sales office

    In the MTS showroom or sales office:

    • type on your mobile phone *111*2192#
    • use your Personal Account
    • use the application "My MTS"
    • contact the MTS contact center

    Upon activation of the International and National Roaming service, the International Access service will be added.

    Activation of the "International and National Roaming" service without the "International Access" service is provided upon contacting the contact center, salon-shop or MTS sales office.

    Note! Outgoing calls and sms outside the host country (including calls to Russia) are possible with two services: "International and national roaming" and "International access".

    • At the time of connecting the services, it is necessary that the subscriber's number is not blocked, and the balance of the personal account is positive
    • the subscriber must be serviced by MTS for at least 6 months, during this period the amount of his average monthly charges for communication services must be at least 470 rubles. (in view of VAT). Moreover, each month the amount of charges must be more than 0 rubles.
    • be an MTS subscriber for at least 12 months. Moreover, each month during the specified period, the amount of charges must be more than 0 rubles.

    If the specified conditions are not met, then the services will not be connected. In this case, we recommend that you contact an MTS store or sales office or activate the Easy Roaming and International Access service.

    Connecting and disconnecting services is free. There are no monthly payments.

    • during a personal visit of an MTS subscriber or his authorized representative. You must have a passport with you.

    Service activation is made subject to the following conditions:

    At the time of connecting the services, it is necessary that the subscriber's number is not blocked, and the balance of the personal account is positive.

    Connecting and disconnecting services is free.

    There are no monthly payments.

  • "Easy roaming and international access"

    The service "Easy roaming and international access" or "Easy roaming and international access 2012" is included in the initial package of services of most tariff plans.

    Methods for activating / deactivating the Easy Roaming and International Access service:

    • dial the command * 111 * 2157 # on your mobile phone
    • use the application "My MTS"
    • use your Personal Account

    Connection and disconnection of the service is free, there is no monthly fee

    Terms:

    • You can call and answer calls, go online, send and receive SMS in the networks of MTS partners in the following countries
    • If the service "International and National Roaming" is available when the service "Easy Roaming and International Access" is activated, the service "International and National Roaming" is disabled
    • If the archive service "Easy roaming and international access 2012" is activated on your number, you can make and answer calls, send and receive SMS, as well as go online with the "Zabugorishche" options, the "BIT Abroad" line of options. If you need to access the Internet without optimizing options, activate the service "Easy roaming and international access" or "International and national roaming".
  • Useful information

    • Tariffication in roaming is carried out per minute, rounded up to whole minutes, starting from the first second. For example, if the call lasted 1 minute 10 seconds, it will be rounded up to 2 minutes. There is no connection fee. The tariffication interval for Internet traffic is 40 kB.
    • For the majority of subscribers, voice services are charged online. In some countries, the withdrawal of funds from the account may occur with a delay, as information from foreign operators arrives with a delay.
    • We also recommend that you activate the Full Trust service, and you will be able to continue making calls, sending SMS messages and using other MTS services in roaming even with a negative balance.
    • If the automatic network selection mode is set in the settings of your telephone and you have a roaming service activated, registration in the networks of MTS roaming partners is possible on the territory of the border regions of Russia. In this case, the name of the foreign operator is displayed on the phone screen, and the calls made will be calculated at roaming rates. Due to the peculiarities of the propagation of radio waves and the terrain, when traveling in the border regions of Russia, it is recommended to select the MTS network in the phone settings manually. Information about the settings is placed in the manual of your phone, the user of the phone is responsible for its settings.
    • Administrative boundaries cannot impede the propagation of radio waves through which cellular communication in the GSM standard is provided. Therefore, when you are near the borders with neighboring countries, it is possible to register in the networks of operators of other countries, and therefore, when traveling, it is recommended to manually select a telecom operator in the host country in the phone settings.

Going on a trip around Russia or around the world, we want to stay in touch at any point, and with our own number. This is made possible by intranet, national and international roaming services. They allow you to manage your travel, business and business trips with your own phone without changing the numbering. But before you set off, you need to check the availability of these services. How to find out if roaming is enabled on MTS - our review will give the answer to this popular question.

Taking into account the peculiarities of modern tariff plans, we can travel with an MTS number throughout Russia without experiencing any particular difficulties and serious financial burdens. By choosing suitable tariff, we'll get:

  • Free incoming calls throughout the Russian Federation;
  • Internet access at home rates;
  • Cheap outgoing calls within the country and to your region;
  • Inexpensive SMS sending within Russia or to home network phones.

For example, such tariff plans are available in the popular “Smart” line.

If you want to check if roaming is activated on MTS before a domestic Russian trip, then there is nothing special to check. The thing is that its on-net version is available to every subscriber without any conditions. Although there is still one condition - your personal account balance must be positiveotherwise you simply will not be able to use communication services. Now you can safely buy tickets and hit the road - do not forget to bring your charger with you!

International roaming

Let's now see how to find out if it is connected international roaming on MTS. In this case, the traveler really needs a set of certain services. There are two such sets:

  • "International access" and "International and national roaming" - suitable for traveling to any country in the world, including the most remote corners and unpopular destinations;
  • "Easy roaming and international access" - will allow you to use communication services in countries with which an agreement on online roaming has been signed (this implies real-time billing, it works in most popular directions).

It is very easy to check if any of these services are connected. Method one - we call 0890 and ask the appropriate question to the consultant of the MTS help desk. If you can't get through, you should visit the "Personal Account" located on the operator's website - here you can find out if the roaming services you need are activated. You can also walk to the nearest MTS service office, taking your passport with you in order to puzzle the office specialists with this question.

How to activate roaming

Now you know how to find out if roaming is connected to MTS. If you have never traveled outside the country before, we recommend checking the availability of relevant services. Otherwise, your phone simply won't be able to register with the guest network. If roaming is enabled, you can safely go abroad. If there are no connected roaming services, they should be activated.

The easiest way to activate roaming on MTS is through the "Personal Account" - this is the simplest and most intuitive tool. If you do not have access to a computer, follow the same steps via mobile app "My MTS". After a while, you need to clarify whether the connection has occurred - we have already told you how to find out if roaming is connected to MTS. If you do not use a smartphone or computer, feel free to go to the nearest service office, where experienced specialists will assist you.

There are also USSD commands:

  • In order to activate the "International Access" and "International and National Roaming" service package, you need to dial the USSD command * 111 * 2192 #;
  • To activate the service "Easy Roaming and International Access" dial * 111 * 2157 #.

Now everything is ready to go.

To use communication services while traveling around the world, you need to activate roaming.

Before the trip:

  • check if the roaming services "Easy roaming and international access", "Easy roaming and international access 2012" or "International and national roaming" and "International access" are connected, for this use your Personal Account on the MTS website or the application "My MTS"
  • check out the tariffs for communication services during the trip
  • top up your account for the optimal amount, since the tariffs for communication in roaming differ from those in the home network and the possibilities for payment are limited
  • connect special services that optimize travel expenses
  • activate the service "Your expenses on foreign trips"

    "International and national roaming" and "International access"

    To use a mobile phone while traveling abroad, you need two services:

    • "International and national roaming"
    • "International access"

    The services "International and national roaming" and "International access" can be connected by subscribers of the MTS mobile network - citizens of Russia, individuals or individual entrepreneurs.

    To check if the above services are connected, use your Personal Account.

    There are the following ways to activate the services "International and National Roaming" and "International Access":

    Without contacting the MTS showroom or sales office

    Without contacting the MTS showroom or sales office

    In the MTS showroom or sales office:

    • dial * 111 * 2192 # on your mobile phone
    • use your Personal Account
    • use the application "My MTS"
    • contact the MTS contact center

    Upon activation of the International and National Roaming service, the International Access service will be added.

    Activation of the "International and National Roaming" service without the "International Access" service is provided upon contacting the contact center, salon-shop or MTS sales office.

    Note! Outgoing calls and sms outside the host country (including calls to Russia) are possible with two services: "International and national roaming" and "International access".

    • At the time of connecting the services, it is necessary that the subscriber's number is not blocked, and the balance of the personal account is positive
    • the subscriber must be serviced by MTS for at least 6 months, during this period the amount of his average monthly charges for communication services must be at least 470 rubles. (in view of VAT). Moreover, each month the amount of charges must be more than 0 rubles.
    • be an MTS subscriber for at least 12 months. Moreover, each month during the specified period, the amount of charges must be more than 0 rubles.

    If the specified conditions are not met, then the services will not be connected. In this case, we recommend that you contact an MTS store or sales office or activate the Easy Roaming and International Access service.

    Connecting and disconnecting services is free. There are no monthly payments.

    • during a personal visit of an MTS subscriber or his authorized representative. You must have a passport with you.

    Service activation is made subject to the following conditions:

    At the time of connecting the services, it is necessary that the subscriber's number is not blocked, and the balance of the personal account is positive.

    Connecting and disconnecting services is free.

    There are no monthly payments.

  • "Easy roaming and international access"

    The service "Easy roaming and international access" or "Easy roaming and international access 2012" is included in the initial package of services of most tariff plans.

    Methods for activating / deactivating the Easy Roaming and International Access service:

    • dial the command * 111 * 2157 # on your mobile phone
    • use the application "My MTS"
    • use your Personal Account

    Connection and disconnection of the service is free, there is no monthly fee

    Terms:

    • You can call and answer calls, go online, send and receive SMS in the networks of MTS partners in the following countries
    • If the service "International and National Roaming" is available when the service "Easy Roaming and International Access" is activated, the service "International and National Roaming" is disabled
    • If the archive service "Easy roaming and international access 2012" is activated on your number, you can make and answer calls, send and receive SMS, as well as go online with the "Zabugorishche" options, the "BIT Abroad" line of options. If you need to access the Internet without optimizing options, activate the service "Easy roaming and international access" or "International and national roaming".
  • Useful information

    • Tariffication in roaming is carried out per minute, rounded up to whole minutes, starting from the first second. For example, if the call lasted 1 minute 10 seconds, it will be rounded up to 2 minutes. There is no connection fee. The tariffication interval for Internet traffic is 40 kB.
    • For the majority of subscribers, voice services are charged online. In some countries, the withdrawal of funds from the account may occur with a delay, as information from foreign operators arrives with a delay.
    • We also recommend that you activate the Full Trust service, and you will be able to continue making calls, sending SMS messages and using other MTS services in roaming even with a negative balance.
    • If the automatic network selection mode is set in the settings of your telephone and you have a roaming service activated, registration in the networks of MTS roaming partners is possible on the territory of the border regions of Russia. In this case, the name of the foreign operator is displayed on the phone screen, and the calls made will be calculated at roaming rates. Due to the peculiarities of the propagation of radio waves and the terrain, when traveling in the border regions of Russia, it is recommended to select the MTS network in the phone settings manually. Information about the settings is placed in the manual of your phone, the user of the phone is responsible for its settings.
    • Administrative boundaries cannot impede the propagation of radio waves through which cellular communication in the GSM standard is provided. Therefore, when you are near the borders with neighboring countries, it is possible to register in the networks of operators of other countries, and therefore, when traveling, it is recommended to manually select a telecom operator in the host country in the phone settings.

If you decide to go abroad for any reason, be it a seaside vacation or a business trip, you should think in advance about the means of communication with your friends and family. The cost of standard services abroad, namely sending SMS messages, calls, Internet traffic, etc., is very different from the same services in Russia. And it's all about roaming, that is, using cellular communications outside the service area of \u200b\u200byour cellular operator through the use of foreign communications.

In order to save money on your phone's balance and not overpay, and the overpayment will be rather big, you need to connect special options for trips abroad. In this article, we will tell you in detail how to connect roaming on MTS, which options should be activated additionally and how to disconnect from them when you return home.

Types of roaming on MTS: general description

MTS has created 4 types of tariffs, including opportunities for beneficial communication abroad:

  1. International. This type is most common among people who often travel abroad. Due to the expensive services provided by foreign operators, many subscribers go to Turkey, Tunisia, Egypt, France, Italy and so on to establish roaming abroad.
  2. National. This type is intended for travelers in Russia, for those who travel to another region of the country and who need to make frequent calls between regions at a bargain price.
  3. Crimean. Due to the peculiarities of the geographical location, the Crimean Peninsula is under the service of only local cellular operators... But MTS can offer its customers a special service that will provide mobile communication on the peninsula at a low cost.
  4. Network. This type is designed to provide inexpensive communication between subscribers of different mobile operators... For example, when an MTS subscriber often calls a Megafon subscriber.

With the above types of services, you can minimize the costs not only for calls, sending messages and using the Internet, but also connect special options for even more beneficial communication with loved ones.

Attention: When changing from one Russian region to another, it is not necessary to activate national roaming. The guest network is often automatically configured. And in this case, you can simply activate the service "".


How to activate roaming abroad

This service is activated with special packages or options. If we are talking about a trip abroad, then you should make sure that two options work:

  • "International roaming",
  • "International Access".

* 111 * 2192 # - the command to activate the above options. The team is typed on a mobile phone. You can also connect to, through the "My MTS" service or in the MTS salon. This is the only way you will have access to outgoing calls and sending SMS messages.

To make the connection even more profitable, you should install additional options.

MTS has two favorable rates for frequent trips abroad:

  1. "Zero without borders" - tariff plan to be able to make calls and send SMS messages while staying abroad. Connection is free. Subscription fee - 95 rubles. * 111 * 4444 # - TP connection command "Zero without borders".
  2. "Easy roaming" is an alternative option to "International access". All MTS subscribers can use it. Connection command: * 111 * 2157 #.

You should take care of activating the proposed tariffs even before sending them abroad.

Conditions and cost of international roaming

To activate roaming, a subscriber must be a client of MTS for at least six months, and his average monthly expenses for communication services must be at least 650 rubles. If the size of the average monthly charges is less than the specified amount, then it will be possible to subscribe after discussing with MTS for at least a year.

If these conditions are not met, then you will not be able to activate "International roaming" and "International access". But what if you have been an MTS subscriber for only a few months and are going abroad in the near future? Then the way out is as follows: activation of the service "Easy roaming and international access", which can be connected by absolutely all subscribers without exception. To connect, you should contact the MTS salon with an identity document.

Connecting and disconnecting all the above options is free. There are no obligatory payments either.

Important: To activate the above services, the subscriber's balance must not be negative and the number must not be blocked.

With "Easy Roaming" you can receive incoming calls, make calls, receive and send SMS messages, use the Internet. When this option is activated, "International and national roaming" will be automatically disabled if it was previously activated. For profitable Internet access, you should connect one of the "Bit Abroad" and "GPRS" options.


Control of expenses on foreign travel

You can control your telephone expenses while abroad using the service “Your expenses on trips abroad”, which will inform you via SMS when the limit has been exceeded.

This option is active for a month from the date of connection. Connection is free. To activate it, dial the command: * 111 * 588 #. You can also send an SMS message with the text "588" to number 111. The text is written without quotes.

To disconnect, dial the combination: * 111 * 588 # and select "Disable" from the options offered. You can also send an SMS with the digits "5880" to 111.

How to disable "Easy Roaming and International Access"

There are three shutdown methods:

  1. Via USSD request: * 111 * 2157 #,
  2. By sending a message with numbers "2157" to number 111 (the text is entered without quotes),
  3. Through personal account user.

How to check if roaming is connected

After the company employees connect you to these services, you can check their activation in the following ways:

  • Through the subscriber's account on the official website of the company in the "Service Management" section;
  • Through the service "My MTS";
  • At the MTS Customer Support Center, call 0890 or 8 800 250 08 90;
  • While abroad, you can check your roaming connection by calling +7 495 766 01 66. This is a toll-free number for customer support. Specialists will be able to help you with any problems related to international cellular services;
  • You can get all information about connected options for beneficial communication abroad using the USSD combination: * 111 * 33 #.

Important: In the international format, for calls to the Russian Federation, phone numbers are entered via "+7". For example: 8 931 432 51 16 you need to dial as +7 931 432 51 16.

How to activate roaming in Russia

If you went on a trip not abroad, but within the country, then you need to activate one of the following options:

  • "Everywhere at home" - the cost of calls with this service is three rubles per minute. To connect, send an SMS with the text "111" to number 3333 or enter a USSD combination on your mobile phone: * 111 * 473 #. In the first case, the message text is sent without quotes.
  • "Incoming while traveling in Russia" - this service will allow you to receive incoming calls for free. Activation by sending an SMS message with the text "473" to 111 or using a USSD combination: * 111 * 473 #.
  • “Everywhere at Home Smart” is a tariff plan with free incoming and outgoing calls within the network to other regions for 100 rubles per month. Activation via USSD combination: * 111 * 1021 #.