People using communication services of cellular companies often forget about the conditions under which their number is serviced. Getting used to regular calls to specific destinations and corresponding charges, subscribers have to work hard to find out how much this or that service will cost. For example, a call to another country, etc.

In order not to get into such situations, it is enough to find out what prices for the selected tariff plan are used on the SIM card. How to find out tariff plan on Velcom and clarify the terms of service? Is it possible to do it yourself or is it necessary to contact the dispatching service specialists? All these questions will be discussed in the article.

How to find out the tariff plan for Velcom: possible options

A subscriber can get data in several ways regarding his number. They can be conditionally divided into two categories: through self-service systems or with the help of employees of the operator's service mentioned earlier.

Obtaining any data related to the state of the account, the list of connected services and options is free of charge. Let's take a closer look at each of the methods that can be used to view information about Velcom tariffs ( corporate tariff, options for individuals).

Using an automated service for number management

The operator of services "Velcom" has developed a whole service that is intended for subscribers of this company and allows you to fully manage the number: change tariffs, activate and deactivate services, view data on costs and receive other information. For people using communication services and already familiar with this service, the question of how to find out the tariff for Velcom is not relevant, because all the information is at hand. Anyone can get it in a convenient way: via USSD service, by calling a short number, via the Internet.

How to find out the tariff plan for Velcom through the web interface?

If you want to have full access to your number, view and at any time independently manage services, account and change Velcom tariffs (“Everybody says”, “Smart”, etc.), then we recommend using the web interface. Going to the site of the cellular company and clicking on the link "personal account", you can find yourself on the initial page.

Here, before you can access, you will need to register. It is not difficult to do this, you should carefully read the instructions located on this form. This procedure is carried out once. In the future, the subscriber can at any time, using the assigned password, open his personal page. As mentioned earlier, having received the opportunity to view data by number, a person who is a client of Velcom will be able to perform any actions “by clicking”.

Voice information system

For people using a yellow SIM card, those who better absorb the information received by voice, a voice information system has been developed. By dialing the combination 411 (+ dialing key) from your number, you can get into the multifunctional service. It is enough to select the appropriate items to obtain the required data. Please note that here you can also perform any operations with the number. In addition, you can always press the button to connect to the operator in the event that some actions cause difficulties and you need to clarify some nuances.

Service of short (USSD) requests

If you are interested, on "Welcom", use the SMS-informing method. You can send a USSD request from the SIM card for which you want to receive data as follows: * 141 * 2 * 1 # + dialing key.

In response to a similar question, the operator will send a text notification to the client's number containing the name of the tariff. By the way, this request is perfect for those subscribers who do not understand their number and would like to refresh their memory. Indeed, in the message that is sent by the automatic service in response to the previously given combination, there is also a phone number.

Viewing tariff information

After the client finds out what tariff he uses on his number, it is easy to clarify what conditions are valid for him. In particular, we are talking about the cost of communication services, the amount of the subscription fee (if any), the number of packages that can be included in monthly or daily payments. It is more convenient to do this through the operator's official resource, it can be easily found through a search engine. Next, you need to find the desired name in the "Tariffs" section of Velcom ("Smart", for example) and familiarize yourself with the conditions:

• Monthly for using the tariff plan you have to pay 14.50 rubles.
• For the specified fee, the subscriber receives six hundred free minutes, which he can use at his own discretion. It is important to take into account that this limit does not include calls to short numbers (third-party content providers) and calls to international destinations.
• Calling to “favorite” numbers (which can be assigned no more than five pieces) is also possible free of charge within the established limit. If it is exhausted, the calls will continue to be free to the “favorite” numbers allocated to the list.
• Use the internet also for subscription fee RUB 14.50 per month is free within one gigabyte.

The full terms of the “Smart” tariff plan and other tariffs can be found on the official website or by calling the customer support service.

For comparison

Information technology (IT, from the English information technology, IT) - a wide class of disciplines and areas of activity related to technologies for data management and processing, including the use of computer technology.

At present, information technology is most often understood as computer technology. In particular, IT deals with the use of computers and software for storing, transforming, protecting, processing, transmitting and receiving information. Computer technicians and programmers are often referred to as IT professionals.

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VELCOM subscribers can change tariff plans using the USSD menu

VELCOM provided subscribers with the opportunity to change their tariff plan using the USSD-menu * 141 #. The new menu function is valid for VELCOM subscribers - individuals (except for PRIVET subscribers).

To use the USSD menu, you need to dial * 141 # and the call key on the phone keypad, after which a list of possible operations will appear on the display. Further depending on the model mobile phone press the "ok" or "Reply" key. Then enter the number corresponding to the menu item of interest, in this case - "3". Press the "OK" ("Answer") key again.

Also, subscribers can use a direct USSD request of the form * 141 * 3 * 4 # and a call key. Detailed information on how to do this can be found on the website www.velcom.by.

USSD requests in the VELCOM network are free. The cost of switching to a tariff plan with a lower monthly fee is 7,000 rubles excluding taxes.

Change of tariff plan (in the subsequent TP) is a service that allows its subscribers to switch to another tariff. The service is paid, and under certain conditions it is free.

The first change during a calendar month towards a decrease in the subscription fee is paid, an increase is free. The second shift is always paid.

There must be an amount on the balance that is sufficient to be debited per shift.

* There are exceptions, please check the Help for details.

You are asking: how to change the tariff plan? The answer is simple: velcom provides several ways to do this:

• via USSD request;
• via the Internet Assistant (ISSA);
• when contacting service centers.

Tariff change via USSD request

To change through a special command, you need to take several steps.

Step 1. We dial the combination * 141 * 3 * 4 # on the phone, and then press the "Call" button.

In response, you will receive information about the current plan and viewing others for selection.

Step 2. Press the "Reply" button and enter 1 (one) and then send the message.

You will be offered a choice of several categories, each of which comes under a sequential number that must be entered in the response message:

• for Comfort;
• for Calls and the Internet;
• for the Internet;
• for business.

Click "Reply" and enter the serial number from the list.

In the return notification, you can already choose what you need.

Step 3. Choose a tariff, remember the serial number, and click "Reply".

At the last step, we can get information about the new TP (without changing), and directly change.

We enter the number of interest to us in the reply message and confirm the change.

* USSD requests in the Welcom network are free of charge.

Changing the tariff plan through your personal account

If you already have an account with CCIS, then just log in to it and go to the main page.

Contacting service centers

For this method, you can contact the sales and service centers of Velcom. You must have an identity document with you (passport, driver's license, etc.)

Conditions and restrictions

• one shift per day is permissible;
• tP can be changed on any day of the month;
• the service is not available to subscribers of PRIVET tariff plans;
• the rest of the included traffic of the previous tariff plan is canceled;
• the possibility of using a promotional (bonus) plan on the new tariff plan;
• traffic is governed by the rules of the promotion

* Changes can be made at any time convenient for the subscriber.

Telesystem Velcom provides cellular services throughout Belarus. The provider has many TPs and options in its arsenal. Besides, mobile operator regularly updates the base of its TPs, offering users packages with a wider range of cellular services. That is why the question of how to change the tariff plan for Velcom worries many subscribers of the network. In our review, you will find all the ways by which you can change the tariffication to Velcom.

Conditions for switching to another tariff

Before changing the tariff to Velcom, first read the rules for changing the TP:

• you can switch to a new TP on any day of the week, however, replacement can be made no more than once every 24 hours;
• before connection, the user's account must have an amount that is a multiple of the one-time subscription fee set on the package;
• free switching can be done once a month. In the future, the service will have a certain cost;
• all unspent packages of minutes and SMS, after connecting a new offer, burn out. Therefore, the transition will be more expedient at the end of the paid period;
• if before changing the TP, the user activated " Mobile Internet”, And the traffic package is working on the number, MB will be automatically transferred to the new product. This rule applies if the new offer supports this Internet service;
• if the option "Mobile Internet" is activated on the number, the connection to the "Internet for tariff" service becomes impossible;
• if the subscriber had access to the traffic allocated within the framework of the promotions, he will be able to continue using it, unless, of course, this contradicts the rules of the new TP;
• immediately after replacing the TP, the user's “Favorite Numbers” will disappear from the phone. It will be possible to reconnect contacts through the CCIS page, or by sending the USSD code * 141 * 3 * 3 #.

Now let's move on to the ways to change TP on Welcom.

The mobile provider has a lot of ways through which you can change the TP. So, you can switch to a new offer through:

• user's personal account;
• sending USSD code;
• mobile operator's salon;
• call to the hotline of the TV system.

For convenience, we will analyze each method in more detail.

You can change your tariff plan to Velcom yourself, through your online page. If you have not yet managed to register with the provider's personal account, you can do this as follows:

1. Go to the official Internet resource of the telesystem, and click the "Register" button;
2. In the line that appears, enter your mobile phone number and confirm the action;
3. Next, an SMS with a code will be sent to the mobile phone;
4. Log in to the service using the code (in the future, the password can be changed), and use all the capabilities of the LC.

If you have forgotten the password for your page, you will need to follow these steps to restore access:

1. Go to the "Forgot password" section;
2. Next, enter all the necessary data, indicate the mobile phone number, and the identification method (for example, via SMS), confirm your actions;
3. After submitting the form, an SMS with a code will be sent to the phone, enter it in the indicated field;
4. Next, come up with a new password, and click the "Recovery" button.

After these simple actions, you will again get access to your LC, or as it is called on Welcom - "ISSA".

USSD requests are an easy and quick way to get from the operator mobile communications necessary information. One has only to enter the required request in your phone. However, it is simply impossible to remember all of them. So save and use the KB directory with all USSD requests for velcom subscribers.

General information:

Information and service management:

Mobile Internet and MMS: