Checking your tariff on wellcome, ways. USSD commands for velcom subscribers (Legal entities) Velcom your account status has changed

Services

All modern people use mobile services from different operators, and each mobile operator has a list of combinations with which you can connect certain services - this is a USSD request. In short, such requests contain numbers and symbols, after entering and sending which some action will be taken. Each is responsible for a separate function, and this article will introduce everything about such combinations.

What are commands for?

USSD request is a kind of option for clients mobile communications, which is installed together with SMS and is a basic service of any operator. In translation, this abbreviation means "additional option that has no structure".

Velcom USSD requests

* 100 * 1 # - information about the remaining minutes, SMS, MMS and Internet traffic included in the subscription fee.
* 100 * 2 # - notification about the balance of the prepayment.
* 100 * 3 # - information about the amount of the monthly payment, the remaining amount to pay for the goods in installments and the date of completion of the write-off of contributions.
* 114 * 1 # - refusal from SMS-mailing of the company.
* 114 * 2 # - refusal to listen to ACCA news (automatic customer service).
* 115 * 0 # - receiving USSD messages in transliteration.
* 115 * 1 # - receiving USSD messages in Cyrillic.
* 145 # - providing the opportunity to work without prepayment.
* 145 * 9 # - switch to prepaid work.
* 131 * Company subscriber # - “Waiting for a call”.
* 135 * 1 # - activation of the service “ Mobile Internet", Changing the TP of the Mobile Internet service, changing / deleting an application for changing the TP of the Mobile Internet service.
* 135 * 2 # - enable / disable MMS.
* 135 * 0 # - receiving settings for the "Mobile Internet" service, MMS, streaming video ("Mobile TV"), all available.
* 141 * 2 # - information about the phone number and tariff plan.
* 141 * 3 * 1 (* 2,) # - operations related to international communication services (roaming). Except for subscribers connected via the "Ediny" tariff plan.
* 141 * 3 * 3 # - connect / change your favorite number. Except for subscribers connected under the tariff plans BUSINESS.PRO, BUSINESS.PRO.WEB, WEB 250, WEB 500).
* 141 * 3 * 4 # - change tariff plan.
* 141 * 3 * 5 # - "Pause".
* 141 * 3 * 7 # - “Connected again”.
* 141 * 5 # - repeat invoice for the closed period by e-mail.
* 141 * 9 # - USSD help.

USSD requests privet (velcom trademark)

* 120 # - information about the state of the personal account and the duration of the statuses;
* 124 * card code # - replenishment of the account with a PRIVET prepaid card;
* 131 * company subscriber number # - “Waiting for a call” in the velcom network / roaming (“Outgoing communication barring” status);
* 114 # - refusal to send PRIVET SMS.
* 126 # - additional services menu. Among them:
* 126 * 1 * 1 # - activation / deactivation of the Mobile Internet service;
* 126 * 1 * 2 # - activation / deactivation of MMS service;
* 126 * 1 * 5 # - activation / deactivation of the service "Back in touch";
* 126 * 1 * 6 # - connection to the "Internet 50" service;
* 126 * 9 # - USSD-help (SMS with basic requests can be received in the status "Active" and "Barring outgoing calls")

USSD requests MTS

* 110 # - Menu of the service "Be in touch!", Thanks to which you can manage the services "You have been called!" (messages come with numbers, the number of calls and their time when you were not available or could not answer the call) and "There is a connection!" (no more than ten subscribers whose calls you missed are sent messages that are already available).

* 120 * (number of the subscriber to whom you are sending the request) # - "Call me back!" Service. Available only to MTS subscribers who are in partial blocking. Maximum number of requests "Call me back!" - no more than 5 per day.

* 363 * 375ХХХХХХХХХ * YYYYY #, where: 375Х ... is the phone number of the subscriber in whose favor the order is generated; Y… - amount (number from 500 to 10,000 rubles) - “Share balance” service.

* 111 # - USSD-portal allows you to manage your account, connect and disconnect services, carry out operations with balance, use many information and entertainment services without remembering the access number to them.
The main menu of the USSD portal includes:
1. Hit - all the most relevant: games, melodies, videos, weather;
2. USSD assistant. Allows you to manage your account and MTS services;
3. Promotions / Services. Allows you to receive information and activate the current marketing campaigns of MTS, as well as activate additional services for the phone;
4. Horoscope for today, tomorrow, day after tomorrow, subscription to the horoscope;
5. Play - games;
6. Download - games, melody, video, pictures;
7. More - weather, anecdotes, aphorisms, exchange rates, tests and much more.

Life :) USSD requests

* 105 # - information about the validity periods of internet packages, SMS packages, video calls, bonuses, free minutes.
* 115 # - information about the current tariff plan and phone number.

Life :) USSD requests for independent operations:
* 100 * card code # - top up your personal account using top-up cards;
* 110 * 1 # - switch to a tariff plan;
* 110 * 2 # - add a service;
* 110 * 3 # - add / remove service package;
* 110 * 5 # - add / remove tariff Internet service;
* 110 * 6 * 1 * 1 # - add / remove tariff SMS service;
* 120 * 1 # - use the "Balance transfer" service;
* 120 * 2 # - use the "Call me" service;
* 120 * 6 * 1 # - add / cancel the Voice Mail service;
* 120 * 6 * 2 # - add / refuse the service "Who called?";
* 120 * 6 * 3 # - add / cancel the service "Back in the network";
* 120 * 7 # - add / unsubscribe from the "Call Line Identifier" service;
* 120 * 8 # - add / refuse the Call barring service;
* 120 * 9 # - set / change password;
* 150 # - perform operations with your favorite numbers.

The USSD menu is free of charge. The system of the mobile operator, as a rule, warns of possible one-time costs for changing the tariff plan or connecting to services.
To use the USSD request, enter the required key combination on the phone keypad and press the "Call" key, after which the final answer to your request will appear on the phone display or a list of further possible operations will be offered.
Please note that in some cases, actions using USSD requests may affect the balance of your phone number. If the actions in the USSD menu cause you questions, you can get all the additional information on the official sites mobile operators or at their representative offices.
Also, when using some USSD commands, there are other conditions that depend on your tariff plan and other factors.
USSD-menu compiled on the basis of data from official websites of mobile velcom operators.by, privet.by, mts.by, life.com.by.

People using communication services of cellular companies often forget about the conditions under which their number is serviced. Getting used to regular calls to specific destinations and corresponding charges, subscribers have to work hard to find out how much this or that service will cost. For example, a call to another country, etc.

In order not to get into such situations, it is enough to find out what rates for the selected tariff plan are used on the SIM card. How can I find out the tariff plan for Velcom and clarify the terms of service? Is it possible to do it yourself or is it necessary to contact the dispatching service specialists? All these questions will be discussed in the article.

How to find out the tariff plan for "Velcom": possible options

A subscriber can get data in several ways regarding his number. They can be conditionally divided into two categories: through self-service systems or with the help of employees of the operator's service mentioned earlier.

Obtaining any data related to the state of the account, the list of connected services and options is free of charge. Let's take a closer look at each of the methods that can be used to view information about Velcom tariffs ( corporate tariff, options for individuals).

Using an automated service for number management

The operator of services "Velcom" has developed a whole service that is intended for subscribers of this company and allows you to fully manage the number: change tariffs, activate and deactivate services, view data on costs and receive other information. For people who use communication services and are already familiar with this service, the question of how to find out the tariff for Velcom is not relevant, because all the information is at hand. Anyone can get it in a convenient way: via USSD service, by calling a short number, via the Internet.

How to find out the tariff plan for Velcom through the web interface?

If you want to have full access to your number, view and at any time independently manage services, account and change Velcom tariffs ("Everyone says", "Smart", etc.), then we recommend using the web interface. Going to the site of the cellular company and clicking on the link "personal account", you can find yourself on the initial page.

Here, before you can access, you will need to register. It is not difficult to do this, you should carefully read the instructions located on this form. This procedure is carried out once. In the future, the subscriber can at any time, using the assigned password, open his personal page. As mentioned earlier, having received the opportunity to view data by number, a person who is a client of Velcom will be able to perform any actions “by clicking”.

Voice information system

For people using a yellow SIM card, those who better absorb the information received by voice, a voice information system has been developed. By dialing the combination 411 (+ dialing key) from your number, you can get into the multifunctional service. It is enough to select the appropriate items to obtain the required data. Please note that here you can also perform any operations with the number. In addition, you can always press the button to connect to the operator in the event that some actions cause difficulties and you need to clarify some nuances.

Service of short (USSD) requests

If you are interested, on "Welcom", use the SMS-informing method. You can send a USSD request from the SIM card for which you want to receive data as follows: * 141 * 2 * 1 # + dialing key.

In response to a similar question, the operator will send a text notification to the client's number containing the name of the tariff. By the way, this request is perfect for those subscribers who do not understand their number and would like to refresh their memory. Indeed, the message sent by the automatic service in response to the previously given combination also contains a phone number.

Viewing tariff information

After the client finds out what tariff he uses on his number, it is easy to clarify what conditions are valid for him. In particular, we are talking about the cost of communication services, the amount of the subscription fee (if any), the number of packages that can be included in monthly or daily payments. It is more convenient to do this through the operator's official resource, it can be easily found through a search engine. Next, you need to find the desired name in the "Tariffs" section of Velcom ("Smart", for example) and familiarize yourself with the conditions:

Monthly for using the tariff plan you have to pay 14.50 rubles.
For the specified fee, the subscriber receives six hundred free minutes, which he can use at his own discretion. It is important to take into account that this limit does not include calls to short numbers (third-party content providers) and calls to international destinations.
You can also call your “favorite” numbers (which can be assigned no more than five) free of charge within the established limit. If it is exhausted, the calls will continue to be free to the “favorite” numbers allocated to the list.
To use the Internet also for a monthly fee of 14.50 rubles. per month is free within one gigabyte.

Full conditions of the Smart tariff plan and other tariffs can be found on the official website or by calling the customer support service.

The mobile operator Velcom, operating in Belarus, offers its customers a wide range of tariff plans, among which there are options that are very beneficial for both phones and tablets. Often, the company's clients need to find out their tariff for Velcom. For this there are different ways (USSD commands, support calls), each of which will be discussed in this article.

A subscriber wishing to receive data on his own Velcom number can do this using several methods. They are divided into two groups: through self-service services or when contacting company employees. All information regarding the tariff plan, balance status, connected functions and services is received free of charge.

Via USSD request

The USSD request service is a simple and convenient option, often used in order to find out information about the Velcom tariff and other data related to the phone as quickly and effortlessly as possible. In this case, the user does not need to use the Internet, make a call to the call center or listen to the Velcom voice service. The main disadvantage of the described method is that the necessary combinations of numbers will have to be memorized or written down. The easiest way to add the queries you use most is to your phone's contact list. So the information about the tariff can be found at any time.

How to find out your tariff plan for Velcom using USSD combination:

Enter the command * 141 * 2 * 1 # from the keyboard.
In a few minutes, receive the name of the tariff by SMS (the client number is also indicated in it).

The function will come in handy for those who have become a Velcom subscriber not so long ago and have not yet memorized their own phone number.

Call to operator

If there is no Internet on the phone or the subscriber for some reason does not want to use it, you can make a call to 411 from the Velcom number, the tariff for which you need to find out. The voice system will provide the caller with a list of items where all that remains is to find the appropriate section and listen to the voiced information.

When the actions described above did not work out or the person got trite in the service prompts, you need to wait for the call-center employee's response and ask him how you can find out your Velcom tariff. In this case, the operator will announce the name of the tariff used with a preliminary clarification of the standard information about the client.

The same method can be used by those who wish to choose a tariff plan on Velcom with the most favorable conditions and want to explore each of the proposed options.

Important! Users can also receive detailed advice online on the Velcom website in the "Help" section. There is a button "Ask a question", as well as links to the operator's groups in social networks, where you can contact the support staff to find out all the information of interest.

other methods

Another popular option that allows you to find out the tariff used by Velcom is the user's Personal Account. Subscribers who can access the Internet from mobile phone, have the opportunity to easily find out everything about their tariff plan, as well as get full control over their own phone number. For those who want to independently deal with all connected services, tariffs and functions and be the first to learn about new promotions and programs cellular operator, it is worth creating a Personal Account on the Velcom portal.

You must first register with the service: this procedure will not take much time. The entrance to the Personal Account is made in the generally accepted order:

Studying the tariff

After the subscriber finds out what tariff he uses, he can immediately clarify all the conditions for its use. For example, the price of services, the amount of the monthly fee, the number of packages included in the payments, and so on. The most convenient way to do this is on the Velcom website by entering the "Tariffs" section. For example, the conditions for the "Smart" tariff:

Other useful queries

All information regarding the tariff is found out when sending a request * 141 * 2 * 4 #.

Active users of the mobile Internet, interested in the terms of its use, the size of the fee and the timing of its debiting, can send the command * 141 * 2 * 3 #.

The balance of the tariff packages is found out using the combination * 101 * 1 #. Request for information about replenishment of a personal account - * 100 * 19 #. By dialing * 131 * phone number #, you can notify another subscriber that you are expecting a connection with him.

You can find out your tariff for Velcom using any of the above methods. The procedure is carried out even without access to the Internet - for this there is a call center and a USSD command service. In extreme cases, if you can't get through, you can leave a request for feedback or ask a question directly on the website.

To clarify the parameters of their tariff plan, subscribers must first clarify its name. This will help you to familiarize yourself with the parameters of room service, for example, via the Internet. How can I find out the tariff plan on Velcom if the documents issued when issuing a SIM card were lost or the terms of service were repeatedly changed on the number? The previously indicated operator offers several options for obtaining information on the conditions under which the subscriber uses communication services. Let's consider how to find out the tariff plan on Velcom in more detail in this article.

Overview of possible options

Before moving on to the main topic of the article, I would like to clarify that the operator has developed several services to inform its subscribers. With their help, you can, among other things, find out the Velcom tariff plan:

USSD request(by entering a special request, through the USSD service, you can quickly and without additional costs view the data of interest);
call to the support line(experienced consultants will answer customers' questions, help determine the choice of a tariff or additional options);
iSSA service(popular Internet assistant, full name - Internet customer service).

Method 1. Contacting the support line

Registered subscribers or potential users of the operator's communication services can contact the support line and inquire about how to find out which tariff plan is Velcom. From the SIM card of the current subscriber, you can contact the information service by dialing 411. As with calls to the support lines of other telecom operators, a voice informing system is provided that will help the user get the data of interest without connecting to a specialist.

Method 2. How to find out the tariff plan "VELCOM" (USSD service)

A convenient and functional way is to receive information about your number (this can be a balance, tariff name, information about connected services, etc.) via USSD. By sending a short request, the subscriber will have to wait up to two minutes - an answer from the operator will be received immediately (via a text message). There are a number of commands that all subscribers should know. To begin with, we present the main query, which can be the answer to the question considered in the article.

*141*2*1 # - by sending a similar combination, you can receive in a response message not only the name of the tariff activated on the number from which the command was dialed, but also view your number (this function can be quite convenient for new customers who have not yet managed to remember their own number );

Other USSD requests that may be useful to clients

*141*2*3*1# - for Internet users from mobile gadgets, this request will allow you to find out what conditions are currently applied on the number when using the Internet, if you connect a tariff or an option with a subscription fee, the date at which the money will be debited will also be indicated here.
*141*3*4# - for subscribers who have an idea to change the tariff plan, this request will allow them to realize their plans.

Method 3. Using the Internet Assistant

How to find out the tariff plan on Velcom if you have the Internet? The web interface of the ISSA service is available on the official resource belarusian operator communication. Before getting access to viewing and managing the number, you need to register in the system. Detailed information on how this can be done is contained on the main page of the service. Here is a brief overview of the actions that the subscriber will need to perform.

Registration on the service

A subscriber who wants to access the Internet service and a functional personal account must perform the following steps:

From a mobile gadget, in which a SIM card with the desired number is installed, enter the request * 141 * 0 #. This command allows you to contact the service for setting a password to access the web information service.
Assign and enter a sequence of characters (password) to access the Internet Assistant. Of the basic requirements for a password, only one should be highlighted: the number of characters should not be less than five. In this case, the maximum length of the access code cannot exceed ten characters.
Wait a few minutes for the data to be updated in the system and re-enter the page for entering authorization data, indicating your number and the password assigned at the previous stage.

What opportunities are provided in the online customer service?

Those operator's clients who are already familiar with the functionality personal account, will never face the question of how to find out the tariff plan on Velcom. After visiting the personal page of the ISSA service, you can perform any operations with the number, for example:

find out the balance;
view the name and parameters of the tariff plan;
change the tariff;
view the list of active options;
manage connected services: disable and enable them, etc.

Conclusion

How to find out the “VELCOM” tariff plan: by the support line number, visit the subscriber web support service or use the short request services - the client of the previously mentioned operator decides himself. Earlier we looked at several ways to get data. It should be noted that the most effective and less costly is the USSD functionality: in order to use it, you do not need to connect to the Internet, wait on the line for a specialist's answer or bother with the voice menu, going from item to item in the system.

The simplest and most famous USSD request is to check the balance of your personal account: * 100 #. It is universal: it works for velcom, MTS, and life :). But the rest of the USSD operations are not always known to users, although many residents of Slutsk are not averse to simplifying their lives by using the capabilities of USSD. We bring to your attention a list of some USSD requests from mobile operators.

Velcom USSD requests

* 100 * 1 # - information about the remaining minutes, SMS, MMS and Internet traffic included in the subscription fee.
* 100 * 2 # - notification about the balance of the prepayment.
* 100 * 3 # - information about the amount of the monthly payment, the remaining amount to pay for the goods in installments and the date of completion of the write-off of contributions.
* 114 * 1 # - refusal from SMS-mailing of the company.
* 114 * 2 # - refusal to listen to ACCA news (automatic customer service).
* 115 * 0 # - receiving USSD messages in transliteration.
* 115 * 1 # - receiving USSD messages in Cyrillic.
* 145 # - providing the opportunity to work without prepayment.
* 145 * 9 # - switch to prepaid work.
* 131 * Company subscriber # - “Waiting for a call”.
* 135 * 1 # - activation of the Mobile Internet service, changing the TP of the Mobile Internet service, changing / deleting an application for changing the TP of the Mobile Internet service.
* 135 * 2 # - enable / disable MMS.
* 135 * 0 # - receiving settings for the "Mobile Internet" service, MMS, streaming video ("Mobile TV"), all available.
* 141 * 2 # - information about the phone number and tariff plan.
* 141 * 3 * 1 (* 2,) # - operations related to international communication services (roaming). Except for subscribers connected via the "Ediny" tariff plan.
* 141 * 3 * 3 # - connect / change your favorite number. Except for subscribers connected under the tariff plans BUSINESS.PRO, BUSINESS.PRO.WEB, WEB 250, WEB 500).
* 141 * 3 * 4 # - change the tariff plan.
* 141 * 3 * 5 # - "Pause".
* 141 * 3 * 7 # - “Connected again”.
* 141 * 5 # - repeat invoice for the closed period by e-mail.
* 141 * 9 # - USSD help.

USSD requests privet (velcom trademark)

USSD requests MTS

* 111 # - USSD-portal allows you to manage your account, connect and disconnect services, carry out operations with balance, use many information and entertainment services without remembering the access number to them.
The main menu of the USSD portal includes:
1. Hit - all the most relevant: games, melodies, videos, weather;
2. USSD assistant. Allows you to manage your account and MTS services;
3. Promotions / Services. Allows you to receive information and activate the current marketing campaigns of MTS, as well as connect additional services for phone;
4. Horoscope for today, tomorrow, day after tomorrow, subscription to the horoscope;
5. Play - games;
6. Download - games, melody, video, pictures;
7. More - weather, anecdotes, aphorisms, exchange rates, tests and much more.

Life :) USSD requests

* 105 # - information about the validity periods of internet packages, SMS packages, video calls, bonuses, free minutes.
* 115 # - information about the current tariff plan and phone number.

The USSD menu is free of charge. The system of the mobile operator, as a rule, warns of possible one-time costs for changing the tariff plan or connecting to services.
To use the USSD request, enter the required key combination on the phone keypad and press the "Call" key, after which the final answer to your request will appear on the phone display or a list of further possible operations will be offered.
Please note that in some cases, actions using USSD requests may affect the balance of your phone number... If the actions in the USSD menu cause you questions, you can get all additional information on the official websites of mobile operators or at their representative offices.
Also, when using some USSD commands, there are other conditions that depend on your tariff plan and other factors.
The USSD menu is based on the data of the official websites of velcom mobile operators. by, privet. by, mts. by, life.com.by.