Samsung note 4 freezes. Samsung phone turns itself off - reasons

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The overwhelming majority of modern flagships cost a lot of money, and therefore it is extremely cautious to make the final choice before buying. In this case, we are talking not only about the study of characteristics, the duration of work from one charge and other similar components, but also about the so-called pitfalls. The latter imply flaws that become noticeable only after a few days of use. Can I find out about them before purchasing the device? Certainly. To do this, you need to find out the reviews of the owners of this or that device, which we will now do.

Is a truly unique device. In addition to the unusually large size, it is characterized by another distinctive feature... The fact is that despite the Snapdragon 805 processor clock frequency 2.7 GHz and as much as 3 GB of RAM, the phablet manages to slow down even when performing quite routine tasks.

Moreover, small lags are sometimes noticeable even when switching to main screen, traveling through the vastness of the menu and while typing text. Some owners also complain about freezing at startup.

Don't go, wait

What capacity is under the back cover Galaxy Note 4? 3220 mAh, that's right. It would seem that this should be enough for a day of active smartphone use, and even a screen with a resolution of 2560 x 1440 pixels is not a hindrance here, right?

The way it is. However, some users have reported incredibly fast phablet battery drain. By the way, the most likely solution to this problem is to analyze the operation of applications installed after purchase. Most likely, the fault lies with one of them.

We are losing them

As mentioned above, the Note 4's display resolution is 2560 x 1440 pixels. Through simple manipulations on the calculator, it is possible to calculate that their total number exceeds 3.5 million units. A lot, right?

As our colleagues from androidauthority, some owners of the phablet notice the so-called dead pixels on their display. This, of course, is very rare, but such a problem does exist.

You are not my friend

The impressive dimensions of the Note 4 force the user to purchase a Bluetooth headset. Well, so as not to pull the phablet out of the pocket of skinny jeans once again. However, some copies completely refuse to pair with a variety of wireless accessories. Or, which is not better, they work with limited functionality.

Google, not ok

What should you say to your smartphone in order for it to wake up? That's right, "Okay Google." It turns out that the function of activating the voice assistant directly from the main screen of the device stops working after a while.

Probably, the whole thing is in S Voice or in the absence of a checkmark opposite the corresponding item in the voice search settings menu. As a last resort, a factory reset will help.

Do you like the Galaxy Note 4? Or the large size does not even allow you to think about buying it? Tell us about this below.

You probably spend more time with your phone than anyone else. So what do you do when your friend misbehaves? Do not rush to pull your hair out of despair, arguments and screams will lead nowhere. Don't worry if you're having problems with your Galaxy Note 4 - everything will be fine and we can fix it. Now take a deep breath and read our article: perhaps it is in it that you will find the solution to your problems.

Problem: the gap between the screen and the body of the phone

Immediately after the release of Note 4, a lot of reports appeared on the network with complaints about the backlash of the case and the gap along the smartphone screen. In photographs and videos, people demonstrate that you can easily shove a business card into this slot from all sides of the phone. And Samsung, it seems, was initially aware of the problem, popularly dubbed "Gapgate" because the user manual says: "There is a slight backlash around the outside of the device. This backlash inevitably appears during the manufacture of the case and can lead to a small

vibration or movement of parts of the device Over time, friction between parts can increase the backlash.
A Samsung spokesman said that this feature of the case does not affect the functionality or quality of the Galaxy Note 4. “We guarantee users that all galaxy details Note 4 meets strict quality control standards. "

Decision:

You may not even notice the gap in the case until someone points your finger at it. Since the first information about this problem appeared, many people have found the same backlash on other smartphones. True, on some Note 4 models, it may be higher than on others. All you can do is either accept this feature of the case, or, if you are not satisfied with it at all, return the Note 4 to the seller.

Problem: "Ok Google" command doesn't work

Some users have reported issues with the "Ok Google" team. For some, the function stopped working a few days after starting to use the smartphone, for others, the command does not work when the screen is off, even if the setting slider is in the "Always on" position.

Worth a try:

Although these are two different functionswhich should interfere with each other's work, for some users the problem disappeared after disabling the "Hello Galaxy" voice control wake-up command. Someone claims the opposite (that for "Ok Google" voice control must be enabled).

Possible solutions:

Make sure the menu Settings> Language and input> Voice search you have the recognition of the command "OK Google" turned on, then try restarting Note 4.
If the problem persists, then the reason may lie in the incorrect operation of one of the applications. You can test your apps one by one: start with wearable apps and anything that has access to notifications. Alternatively, you can do a factory reset and selectively install apps until you find the culprit.

Problem: Galaxy Note 4 suddenly restarts

Some Note 4 users have experienced the problem of sudden device restarts. The phone restarts by itself, for no apparent reason.

Possible solutions:

Inserted into your phone microSD card - the first thing to check. Remove the card from the device and check if the phone restarts without it. If the problem disappears, back up all data from the card and format it using the menu Settings > Memory > Clear SD card.
You can do a factory reset. But above all, make sure all your data is backed up. Go to the menu Settings > Recovery and reset > Reset > Reset phone settings.
Contact your dealer or Samsung for a refund or replacement phone.

Problem: Menu button disappears

If you're switching to a Galaxy Note 4 from another Samsung device, you might be surprised by the lack of a menu button. Button located to the left of the button Home, now shows recently opened apps like most Android devices.

Possible solutions:

Most developers have updated their apps to include a soft menu button. It is usually a three-dot icon; sometimes you have to pull the edge of the screen to make it appear.
In older apps that haven't had time to update, the menu can be opened by holding down the button for recently opened apps.

Problem: dead pixels

If you notice dead pixels on the screen of the new Galaxy Note 4, you have 2 options for how to proceed.

Possible solutions:

To see if dead pixels can recover, use the Dead Pixel Detect and Fix app.
If you are unlucky, then it is better to return the phone and get a replacement.

Problem: battery life

Many users have complained about the Note 4's short battery life. The phone has a fairly large battery, but there are a number of factors that affect its battery life. Keep in mind that the first few days you use your new phone a little more than usual, and the battery takes time to fully charge.

Worth a try:

Check out our and reduce energy consumption.
Try to use the power saving mode. You can customize it in the menu Settings > Power saving mode.

Possible solutions:

Make sure to restart your device from time to time.
Go to the menu Settings > Battery and see which apps are using the most battery power. You may be able to find the problematic application or service there. If so, you can disable or uninstall it.
Try to format the cache partition. To do this, turn off your Note 4 and simultaneously hold the power button, volume up button and home button. When the phone vibrates, release the power button, but keep holding the other two until the Android System Recovery menu appears on the screen. Use the volume down button to go to wipe cache partitionand using the power button to select that item. When the procedure is complete, press the power button and select Restart.
You may find it easier to do a factory reset and selectively reinstall apps.

Back key problems

Some Note 4 users have noticed that the capacitive button Back tolocated help from the button Homenot sensitive enough. It does not always respond to touch and sometimes requires a strong enough pressure.

Decision:

This problem is hardware related, so you will have to contact a service center or your dealer for a replacement device.

Problem: Backlog

Quite a few people complain about the Note 4's lag, as the phone may freeze briefly when going to the home screen, typing on the keyboard, or downloading applications. For some users, this happens while navigating on the phone. The most challenging tasks are switching between applications and calling recently opened applications.

Worth a try:

Possible solutions:

Since the release of the Note 4, Samsung has released several updates. You can check for updates in the menu Settings > About device > Software Update > Update now.

Problem: Bluetooth connection is not established

Many Galaxy Note 4 owners have found it difficult to pair their phone with bluetooth accessories and car systems. The phone may not connect to another device at all, or, if the connection is established, it may limit the possible functionality.

Possible solutions:

Refer to the user manual that came with your accessory or vehicle for information on how to reset existing connections. Perhaps you just reached the connection limit and you need to remove old accessories or devices.
Also you need to check if special button or a procedure that makes an accessory or vehicle visible.
Go to the menu Settings > Bluetooth, delete all paired devices, restart your phone and try to connect again.
Take a look at your profile in the menu Settings > Bluetooth and make sure everything is correct.
You can use the Bluetooth Auto Connect app and see if it helps.

Problem: Wi-Fi connection

Every time it comes out new smartphone, a huge number of complaints about problems with connecting to Wi-Fi networks and maintaining adequate speed immediately appear on the network. And here's what in this case you need to do first:

Possible solutions:

Try turning off your phone and router for a couple of minutes. Now turn them back on and try to re-establish the connection.
Take a look at the menu Settings > Energy saving and make sure the limitations are not due to low battery power.
Remove existing connection by clicking on your router in the menu Settings > Wi-Fi and selecting "Delete this network". Re-enter your router information.
Use the app Wi-Fi Analyzerto check how busy your channel is. If loaded, switch to another.
Check your router settings. Make sure you have MAC address filtering turned off, or add your phone's MAC address. You will find it on the menu Wi-Fi > Settings > Advanced options.
Make sure your router has the latest software.

Problem: camera autofocus does not work or is very slow

Many users have encountered problems with autofocus on camera Note 4. When they launch the application, the camera either does not focus at all or takes a long time to focus.

Worth a try:

Shake your smartphone or tap it lightly to get the focus in order. Unfortunately, this does not completely solve the problem, and you do not want to repeat this procedure every time you use the camera.

Possible solutions:

Make sure not to accidentally delete protective film from the lens, and then gently wipe it to make sure it is free of dirt and fingerprints. The camera may be trying to focus on something stuck to the lens.
If you are using a case, remove it and see if that solves the problem.
For some users, the autofocus function worked after they turned off the smartphone and slapped it with their palm several times. Turn on your phone and check if autofocus works. However, this method has no guarantee that the problem will not recur.
Open the camera app, go to settings by clicking on the gear icon in the lower left corner, and then three dots to enter the full menu. Select "Metering Mode", try changing the parameter value from matrix to spot and see if something has changed in the autofocus operation.
Some Note 4 owners have dealt with the problem by going to the camera menu Mode (Mode)\u003e Manage modes and unchecking all the boxes.
Go to the menu Settings > Applications, go to the All tab and find the camera app there. Try to force stop the app and erase the data. Now open the camera app and check if autofocus is working.
Most of the time, it seems that the problem is with the smartphone assembly and loose parts. This is why, in some cases, a little shaking or patting helps. If possible, it is best to contact a Samsung service center or retailer for a refund or replacement. Many people who have received new Galaxy Note 4, the autofocus issue no longer occurred.

Problem: messages are missing

Some smartphone owners complain that their items are missing text messages... Sometimes incoming messages disappear, notifications about which have just been displayed on the screen.

Worth a try:

Try Hangouts and make it your default app.

Possible solutions:

The first thing to check is the messaging app. It may be deleting messages because you have reached a certain limit. While in the application, click on the three dots in the upper right corner, open the settings and select "Delete old messages".

Problem: "Contacts app stopped"

For many Note 4 users, the "Contacts application has stopped" message constantly appears on the screen.

Possible solutions:

Go to the menu Settings > Applications and go to the All tab. Find the Contacts app, select Erase All Data, and then Stop. Restart your Galaxy Note 4 and check if the problem is resolved.
Check google app+. Go to the app, click on the menu icon in the upper right corner and select Settings. Then click on your name in the Account Settings section and select Contacts. Try turning off your contact syncing with Google+.
Some users say they fixed the problem simply by disabling Google+ or uninstalling its updates. This can be done in the menu Settings > Applications > Google+.

Bug: GPS keeps losing location

Many Galaxy Note 4 users are unhappy gPS operation... The smartphone is either trying to find your location for a very long time, or the connection with satellites is constantly cut off. Naturally, the problem is aggravated when the user is moving rather than standing still.

Possible solutions:

First go to the menu Settings > Location and make sure that in the Mode item you have High accuracy selected.
If you have a case on your smartphone, try removing it. For some users, after removing the cover, the GPS worked much better.
Some of the owners solved the problem by pulling out the SD card. Apparently old cards can cause similar problems. Either way, it's worth a try.
You can also try clearing the cache section. To do this, you need to turn off the Note 4, and then press and hold the power button, volume up, and the Home button. As soon as you feel the vibration, release the power button, but continue to hold the other two. Use the volume down button to navigate to the "wipe cache partition" item and the power button to select this item. When the procedure is complete, press the power button and select "Restart".
If the problem persists, try doing a factory reset. First, make a backup of all the necessary files, and then go to the menu Settings > Backup and reset > General reset.
If all else fails, then you just have to contact the service center or the seller for a replacement device.

Problem: automatic dialing of the last dialed number

Some users reported that their Note 4 had an annoying habit of redialing the number of the person you just spoke to. Naturally, this is confusing, but this problem can be easily solved.

Possible solutions:

There is a possibility that the problem is caused by the enabled auto-redial feature, which is triggered when disconnected. This can be checked in the menu Settings > Call > Extra options > Auto redial... Uncheck the box next to Auto redial and check if the problem is resolved.

Problem: photos and videos are missing from the gallery

Some Note 4 owners were confused when they did not find photos and videos in their usual place. They take a photo or video, but sometimes they don't appear in the Gallery. You can check for files with any browser like File Explorer or File Commander.

Possible solutions:

The first thing you can do is turn your smartphone off and on again.
Perhaps you just have private mode turned on. Take a look at Settings (section Personalization)\u003e Private mode... Disable it. Photos you've uploaded to private mode will have a private mode icon in the upper left corner. To make them default, click on the three-dot menu icon in the upper right corner, scroll down the list and select "Remove from private mode."
Try to format the cache partition. Disconnect your smartphone. Press and hold the Volume Up button, Power button and Home button. When the phone vibrates, release the Power and Home button. Keep holding the volume up button until you see the recovery menu. Use the volume down button to go to the wipe cache partition and the power button to select this item. When the procedure is complete, press the power button and select "Restart".
If all else fails, you can try doing a factory reset. But first make sure you do backup required documents. Go to the menu Settings > Recovery and reset > Reset > Reset phone settings.

Error: Facebook freezes

Many people have encountered problems while running the Facebook app. It often freezes when trying to watch videos or open links.

Possible solutions:

Go to the menu Settings > Applications, go to the All tab and search for Facebook. Try clearing your cache and data and see if the problem goes away.
It is also worth considering clearing the cache section. To do this, turn off your Note 4 and simultaneously hold the power button, volume up button and home button. When the phone vibrates, release the Power and Home button. Keep holding the volume up button until you see the recovery menu. Use the volume down button to go to the wipe cache partition and the power button to select this item. When the procedure is complete, press the power button and select "Restart".
Most people have problems with the application. But since it comes with the smartphone, you cannot delete it. However, you can go to the menu Settings > Applications > Everything, find Facebook there and turn it off. And you can always read the news of friends by going to the site through a browser. If you have the option to uninstall the application, proceed. Once uninstalled, you can install a more recent version from the Play Store. And one more thing: when prompted, do not enable contact sync.

Problem: auto-rotate does not work

Sometimes you may notice that auto-rotate does not work correctly. Assuming you have already checked this option in the curtain quick settings, we can offer you several solutions to this problem.

Possible solutions:

First of all, make sure that the problem is not in the sensor: to do this, dial * # 0 * # on your phone. This command will bring up a hidden service menu in which you can check the sensor.
Try to format the cache partition. To do this, turn off your Note 4 and simultaneously hold the power button, volume up button and home button. When the phone vibrates, release the Power and Home button. Keep holding the volume up button until you see the recovery menu. Use the volume down button to navigate to the "wipe cache partition" item and the power button to select this item. When the procedure is complete, press the power button and select Restart.
If auto-rotate still does not work, try pulling out the battery for a couple of seconds, then insert it back and restart the phone.

The original article and photos were taken from digitaltrends.com.

If you liked my article, please do not be lazy to click any button below, or post a link to the article in your blog or forum. I am always glad to answer your questions in the comments. Thanks:)

Hello ladies and gentlemen. I have one question with one problem for you. I have a phone Samsung Galaxy Note4 with model number (SM-N910F) and update 6.0.1. But this update is killing me, I'm belittling you, change this update. My phone worked very well before this update. As I updated to 6.0.1, It stopped working normally. It hangs very strongly, it turns off when you sit on the phone and turns on. And sometimes you have to wait 10 minutes, if not more, to turn on. I'm belittling you change this update or fix a bug .. I swear I wanted to throw this phone away and buy myself an IPhon. Please help to solve the problem, thank you all very much for your understanding ..

Android users are often faced with the fact that the device starts to constantly reboot. In the process of studying the problem, it turns out that the cyclic reboot has different origins and symptoms. After not the most successful manipulations with the software, the user may face the problem that his Xiaomi redmi 3s is constantly rebooting, the same ailment can be with any other phone.

When turned on, the device shows the firmware logo on the screen, then turns off abruptly after 2-20 seconds, and the download starts in a new way with the same cycle (classic bootlap).
The device works in normal mode, then suddenly (urgently) turns off, turns on and restarts. The intervals between instant shutdowns can vary in time - from a few seconds and minutes to several hours or even days.

This article will analyze the causes of a cyclic reboot and provide recommendations for its elimination.

It should be considered first, because the causes of this species are more serious. It can appear in such cases:

An operating system update was installed automatically or manually android systems... No one is safe from the release of an update with new problems, even if the old ones were fixed.
The device has been flashed with new firmware using a computer or TWRP.
Was established new program just before the last shutdown of the phone.
A rarer case - so it can manifest low charge battery (less than 2%) or its malfunction.
Well, and the classic cases should not be forgotten - the phone wanted to fly from the table to the floor, swim in a bowl of soup or in a washbasin, or became an adored toy of your active pet even for 2-3 minutes.

What to do?

The first step is to consider whether the phone is still under warranty. If it is valid, head straight to a specialized service, where specialists will find the cause and fix it.
If the smartphone's warranty has expired and you want to try to fix everything yourself, it's very good if a backup copy of the previous version of the system remains somewhere. It can be done using TWRP or other specialized software. In this case, it is enough to enter the extended recovery (with the phone turned off, hold down the power button and both volume keys and hold it for a couple of seconds after the screen turns on). In the Wipe Menu, select all items except the memory card (or another location where the backup is stored), swipe the slider to format the device, then in Restore select desired copy system and swipe the slider to restore. Be careful not to update again! Better wait for the next version of the update, it will be released in 2-3 days if the problem is observed by many users. A similar incident happened once with Xiaomi Redmi 3 Pro and may well be repeated with any other Redmi device or Mi model.

If there is no copy, remove the memory card, reset all important data from it to the computer via the adapter, and flash the phone with the penultimate version of MIUI firmware from the official website of the developers. The instructions for the firmware are available from us.
Connect your phone to the charger - maybe it is just discharged and after a while it will boot normally.
If none of the above helps, contact the branded service center.

The device turns on for only a few minutes, and then reboots again

The most common problem is installing an unstable update operating system.
Before the abrupt shutdown, a program was installed from an unknown source or a beta version even from a familiar and trusted developer.
An important system file has been deleted or changed.

What to do?

As soon as the phone turns on - immediately delete the last installed application... It may be damaged or contain a virus. Then you definitely need to reboot.
Abrupt shutdowns of a working device may be due to overheating during operation of a resource-demanding game. You can't do anything here - either delete the game permanently, or wait for the next update. It is advisable to inform the developer that Redmi Note 3 Pro or another smartphone does not behave well under load on iron.
Excessive processor frequency sometimes also leads to an abrupt shutdown of the phone. This happens either in idle mode or while a resource-intensive application is running. Get root access and use the CPU Tuning program to slightly lower the maximum frequency height, by 2-7 percent, then watch. If the problem appears less frequently, lower it a little more a second time.
Save all important data from the device and flash it again, preferably with the latest stable version of the operating system.

Basically, the reasons for the bootloop of the device are software errors that appear due to the update or installation of the operating system or programs. If none of the above methods help solve the problem, then most likely the problem is in the hardware. Perhaps with rAM trouble, or the internal storage is damaged, or the battery is worn out. Also, the possibility of marriage is not excluded, most often it manifests itself a short time after the purchase of the phone. In the cases described above, be sure to contact the service center - regardless of the availability of a guarantee, to specialists who know what needs to be repaired in Xiaomi devices.

Unlike the iPhone 6 Plus, there are no controversial issues around the Note 4 like complaints about the HairGate. But there are quite a few cases of marriage, as evidenced by the video evidence of disgruntled owners. We hope the company will promptly eliminate its flaws in future batches, but for now we can just warn you that you are buying the device at your own peril and risk. Perhaps you are lucky with the sample, or perhaps you will come across a model with one of the problems noticed.

1. Problems with backlighting and color rendering

The GALAXY Note 4 display was named the best OLED screen on the market from. The company noted high quality pictures as well good work over the diodes that provide the display backlight, which was carried out by Samsung engineers. Despite these claims, many users report uneven backlighting on some devices, particularly around the physical volume keys.

Also, users notice uneven color reproduction on their devices - the lower part of the display gives a slightly different tone from the upper part. This problem is not tied to the region where the device is sold; users from different countries report this defect. As a rule, stores exchange devices without problems, despite the lack of official recognition of this problem as a marriage. It was not possible to find out what the reaction would be to addressing color rendering problems to the service center, but it was not possible to find out this shortcoming of the screen, therefore it is unlikely that anyone will have a chance to contact the service center, it will be much easier to make a replacement in the store within 14 days purchases or pay attention to this even before checking out at the checkout in the store.

2. Backlash of buttons

Early users reported the problem of easy "walking" of the buttons in the allocated grooves. This disadvantage is most often noted in relation to the lock button, but there are also several references to the loose mounting of the volume buttons and even the central key. Moreover, some users say that the backlash appears after one or two days of using the smartphone, which is sold for 34,990 rubles.

Since this drawback does not in any way affect the performance of the device, and the backlash of the buttons in itself is the norm (albeit not for the first couple of days of using the smartphone), users will have to either fix the keys on their own, or contact the service center to eliminate this drawback at their own expense ... If you are one of those users for whom a slight rattling of keys is not critical, then you can not pay attention to it at all.

3. Reboots

Rebooting the smartphone is found both in versions with a proprietary Exynos processor and with Snapdragon. In this case, there is no clear algorithm for getting a reboot, but users report that the smartphone reboots more often when the ambient temperature changes, for example, when leaving the house on the street or, as shown in the video, on the balcony.

Residents of warm countries also report the problem of rebooting, but in their case, before this, there is a noticeable heating of the smartphone in the area of \u200b\u200bthe camera and in the upper part of the display, which indicates that the processor is overheating. Users report that Samsung is changing or repairing such devices, so you should not put up with this shortcoming, but it is better to go to a service center and carry out repairs under warranty.

4. Hangs

Some users note atypical device jams when playing music through a standard player, as well as problems with playing third-party videos in a pre-installed player. At the same time, the video recorded on the smartphone camera is reproduced perfectly. Some users get a problem with music playback according to the algorithm: turn on the track - lock the device - unlock the device.

In several cases, problems with the work in the browser were noticed. After 10 or more minutes of playing 3D games on a smartphone, when scrolling a page in the preinstalled browser, noticeable frame rate drops appear. Unfortunately, users with this problem did not report the model of their devices, so it remains unclear whether this problem is common to all devices or a specific version.

Due to some non-obviousness of the reason for the occurrence, some users report a complex warranty repair procedure with this problem, but most often freezes occur for those users whose smartphones reboot or lose wi-Fi network, so it is worth mentioning this disadvantage of the device when contacting the service center in the list of all the problems inherent in this sample.

5. Problems with the network and Wi-Fi

Wrong wi-Fi operation seen at a large number buyers. On the assurance of users, and service centersSamsung exchanges devices with this problem without any bickering. This suggests that the problem is not related to the software component, but to the hardware of the smartphone, otherwise an update would have already been released.

As we have learned, Galaxy Note 4 owners in the US have not yet received the Android 5.0 Lollipop update, but there are rumors that this should happen in the coming weeks.

In anticipation of this event, we would like to take a look at some of the common problems encountered with version 4 of KitKat on the Galaxy Note 4 and suggest possible solutions to you.

At the end of last year, Samsung presented its new flagship phablet Galaxy Note 4 in Berlin. Initially, this device was preparing to replace the previous flagship phablet from Samsung - Galaxy Note 3, and, I must say, it fully justified the manufacturer's expectations: from the first weeks of sales of Note 4 quickly gained a leading position in the smartphone segment in the mobile market.

It's worth noting that when the Galaxy Note 4 first hit store shelves, it was the only gadget from Samsung running Android 4.4.4 KitKat. Weeks later, this phablet remained in its previous status. It won't be long before the Note 4 will be one of the few devices from the Korean manufacturer to receive the latest android version 5.0 Lollipop with an updated TouchWiz interface. However, some users will receive this version of Android with a slight delay.

It is curious that many Galaxy Note 4 users note the stable operation of Android 4.4 KitKat, but there are also those who have encountered problems using this old version OS on this phablet. Samsung and its partners - operators mobile communications - released several fixes for 4.4 KitKat bugs, although there are still messages on the forums of such operators about problems with 4 KitKat on Note 4.

The Android 5.0 Lollipop update is expected to address these issues, although many users either don't want to wait or just can't wait. last update from google. Fortunately for these people, there are several temporary (and maybe even potentially permanent) bug fixes for the Note 4 that these users should be aware of in anticipation of the release of the first major update for their device.

So, today we will be looking at some of the KitKat OS issues on the Note 4 and suggest a number possible solutions such problems. Let's say right away that such solutions are designed for Galaxy Note 4 with version 4 KitKat, but there are situations when they can help for Note 4 owners with 5.0 Lollipop OS.

Troubleshooting Galaxy Note 4 Battery Health

Note 4 users have been experiencing performance issues for months after the release of this phablet battery... In principle, there is nothing surprising here, since many smartphones have batteries that cause certain problems to their owners. So this trouble is typical not only for the device in question. Unfortunately, the solutions related to the Note 4's battery problems are not 100 percent perfect, but users could still apply them in the event that the batteries stop working properly.

In our experience, third-party apps have often been the source of battery problems on smartphones and galaxy tablets... By the way, such troubles have lasted for years, and now they have reached some Galaxy Note 4 users. One of our first tips would be to recommend disabling third-party applications, after which it will not be difficult to identify problem applications and isolate them. As a rule, the process of isolating applications takes a long time, during which users will have to make certain deletions, but, as they say, the game is worth the candle if your phablet's battery starts to drain quickly.

Turn off your phablet. Then press and hold the On buttons and "Volume Down".
After starting the boot process for Safe Mode, you can release the On button, but continue to hold the Volume Down button.
After you have successfully activated safe mode, “Safe Mode” appears in the lower left corner of the display.

If that doesn't work, then there are additional steps to take to troubleshoot battery health issues. First, we recommend that you reload the phablet and see if this helps. This reboot will clear the cache and remove services that may be draining additional battery power. From our side, we add that earlier this simple trick helped us and other users.

In addition, disabling NFC, Bluetooth, GPS, Air View and other unnecessary features can have a positive effect on battery performance. For users who prefer live wallpapers on the screen of a phablet, we would advise you to change them to static ones, since live wallpapers have a significant effect on battery power consumption and overall device performance.

Troubleshooting the Galaxy Note 4 Wi-Fi

Problems with the Wi-Fi module are another problem for Note 4 users. In general, it must be said that problems of this kind are one of the most common problems for smartphones on the planet. At the moment, there are also no reliable and effective solutions to such problems, but there are some ways that you can use to fix them.

So, if you have something wrong with the Wi FI module, we recommend that you first restart your device. Users of the phablet may also want to reboot the router if it hasn't been rebooted for some time. We recommend that you turn off your router for at least 30 seconds and then turn it back on. The same operation can be done with a modem. We also add that users should update. software router. If all the above methods did not give positive results, then you should go to the "Settings" section.

First of all, you need to make the Galaxy Note 4 forget about the Wi-Fi network, which is the source of problems. Find the desired connection in the "Settings" section and select "Forget network". After that, you will need to reconnect to the network. This process erases passwords, so users should make sure they are easily accessible before performing the above step.

It also makes sense to switch to power saving mode and check if restrictions are enabled. In order to enter this mode, you need to go to the "Settings" section and select the "Power saving mode" item. Note that this is a well-known solution to Galaxy Wi-Fi problems, and, in principle, can help users.

Troubleshooting Bluetooth issues on Galaxy Note 4

Bluetooth problems are another widespread category of smartphone problems, and many Note 4 owners have not avoided getting to know them. There are several ways to solve them, and we will present them below.

So, first of all, you should turn Bluetooth on and off. To do this, you need to go to the "Settings" section, then to Bluetooth, and then turn off this service for a few seconds. After a while, you need to turn it on again. If this action does not solve the problem, then it's time to act differently. In the Bluetooth item, you must disconnect the connections that cause problems, then reconnect.

For Galaxy Note 4 users who are experiencing problems with the car's Bluetooth connection, we recommend that you read your car's manual. This manual should provide a method for resetting Bluetooth, although the sequence of this process may vary for each make and model of vehicle. After you have reset Bluetooth, and in Note 4 selected the "forget connection" option, reconnect to see if this method was successful.

If the described actions did not work, we can advise you to enter the "Safe Mode" (how to call it, it was indicated above). Using this mode, you can disable third-party applications. This mode will allow owners of Galaxy Note 4 to identify the presence of applications that are causing problems. Note that there have been applications that have been problems for Bluetooth before, so Note 4 users should try this method if nothing else can help.

Troubleshooting Galaxy Note 4 Performance Issues

Quite a few users of this phablet noticed the atypical slowness and glitchiness of Note 4. We ourselves also witnessed this phenomenon, and we can say that this is by no means an accident.

There are currently no universal solutions to the Galaxy Note 4's performance problems, but there are certain things that owners of this device should take into account in order to improve its overall performance.

Disconnect your Galaxy Note 4.
Press and hold the "On", "Home" and "Volume Down" keys at the same time until the device starts vibrating.
When the Samsung logo appears on the screen, you can release the buttons.
Press the volume down button for a few seconds to clear the cache partition. To select it, use the "On" key. Select "Yes".
Wait for the process to finish. It may take a while.
Reboot your phablet.

If all this does not help you, then we recommend not using live wallpapers, as they can negatively affect the performance of the device. Also, its owners can try to disable the NFC option. Note that this worked previously, but we still recommend using this method in combination with other options.

In addition to the above, we also want to advise turning off the animation, but only if Note 4 actually works worse. In this case, you need to open the main screen settings and turn off animation effects. Users also have the ability to turn off certain applications by selecting the "Application Manager" category in the gadget settings.

Troubleshooting Galaxy Note 4 Apps

Galaxy Note 4 owners experiencing any issues with third-party apps can take some steps to improve the performance of those apps.

For starters, users are advised to update the problematic application, especially since the developer recently released a compatible update that can fix errors. Plus, users can try reinstalling the app. Note that previously we have successfully used this method several times.

If troubles are observed after the update and (or) reinstallation, then it makes sense for usersapply to the developer and notify him of the existing problem so that he can fix this problem and fix ither in a future update.

4

Random reboots, as we found out, are a big problem for some Note 4 owners.more many years ago, so it is not surprising for us thatthe hosts of this phablet complain about such problems.

To try to fix the problems associated with accidental reboots of the phablet, you should first enter Safe Mode (we have already described how to do this). An application could be the source of the problem, and safe mode will help users isolate it. Users should also make sure that the Note 4 apps are updated to the latest version.

If this the way will turn outnot effective then then try removing the micro SD card. According to our observations, the removalthis maps from the device helpsget rid of from accidental reboots ondevices such as Galaxy Note 3 and Galaxy S4. The point is that some micro card SDs are not fully compatible with Samsung's hardware, and removing this card may help performance get back to normal.

Troubleshoot Galaxy Note charging problems4

We've read about Note 4 users who have a charging problemthis devices. Note that this problem is not new to Android smartphones, as it has been seen in several iterations of the Android OS. From our side, we can offer the following methodsits solutions.

First of all, make sure you are using chargerthat comes with the Note 4. If that doesn't work, thentry it do exercises for otherscharger having the samecharger Note 4 voltage ... If this does not work, then in this case it is worth using the wallcharger with USB cable. Also try connecting your phablet to your computer via uSB portto check the result. By the way, charging in this way is slower,but it can save you some money and headaches.

Troubleshooting Galaxy Note 4 if nothing elsehelps

In our opinion, if none of the above methods helped, then it's time to reset to factory settings.This the process can take a long time. Owners of Galaxy Note 4 will have to make a backup copy of the necessary information, since this process will delete all files in the device.

To start this process you need to go to the "Settings" section, then to "Accounting records ", then in" Parametersreserve copy", Then select the item"Backup and rollback ". In this directory, select the "Rollback to factory settings" item.

If such actions gave nothing, users have the option to roll back to factory settings using the physical buttons on the device.

First of all, turn off your Note 4.
After that press and hold together the keys "Home", "Volume up" and "On." until the display showsAndroid.
As soon as it appeared, press the "Volume Down" key to highlight the item "Wipe data / Reset to factory settings." Use the On key to select this item..
Press on the "Volume down" button and select "Yes",so that erase all user files, and then againpress the "On" key to select it.
When you see the inscription« Reboot the system now ”, it will mean that you are doing everything correctly. Click on the "On" button to select this option.
it the action will delete all information in the device, and it will become what it was at the momentnt sales.

Resetting to factory settings can also fix the problems you are having..