Tariff zone map hello from welcom. Mobile and internet operator welcom

Several cellular providers operate on the territory of Belarus, but VELCOM has won great popularity and appreciation.

This company, one of the first, managed to create a normal network of base stations, covering over 86% of the territory. Today, the company provides its services to over 3 million of its subscribers.

The company managed to develop and implement services aimed at improving VELCOM communication, making it more accessible and comfortable, allowing its subscribers to use their mobile device more efficiently.

Among the services offered by VELCOM, not only the familiar voice communication is popular, but also such services as:

• International roaming calls;
• International dialing;
• Short SMS notifications;
• Current special offers for organizations (legal entities);
• Corporate rates with the provision of conference calls;
• Transfer of fax documents;
• GSM paging and favorite numbers.

Customers can use existing services that were developed under the terms of use the latest technologies, such as:

Operator assistance

• A developed new menu from VELCOM is presented in the SIM-card;
• "Express payment" services for depositing funds to the subscriber account using SMS notifications;
• Using wireless Internet access - WAP;
• Round-the-clock provision of information and entertainment services based on SMS and so on.

Cellular operator VELCOM. How to call?

Roaming VELCOM

This type of service offered by the company makes it possible to make calls and video calls, even in conditions of being on the network. foreign operators with whom the concluded agreement is valid.

Provider services

For a direct response from operator VELCOM just contact take off by phones:

Calls to numbers of other operators

For independent management of services, control over expenses, as well as obtaining information by its number or the introduction of new services (functions), the company offers registration of a personal account.

Remote service allows you to get answers to your questions in real time.

Call from Russia to VELCOM

+ (Plus) dialing rules on a mobile device

On the mobile phone, while holding down the "0" key, the "+" symbol is displayed. For landline phone the number ☎ "8" (within the Republic of Belarus) or digital combination☎ "810" (outside the Republic of Belarus).

After dialing "8", the subscriber's number is dialed after a dial tone. To dial the operator code before the two-digit code, press "0".

Austrian Velcom is the strongest competitor to MTS in Belarus. Their network is on par or even slightly better in 3G with excellent coverage of 95%: 2G 3G coverage map, as well as at 900 MHz. Velcom doesn't have 4G / LTE yet.

Guest internet for tourists to Belarus.

Prepaid Velcom card called Privet (Hello). Like MTS, Velcom has a travel plan that does not require registration.

Buy a SIM card Welcom.

SIM cards are sold for 5 Belarusian rubles in Velcom stores, called "Brand Centers".

The monthly subscription fee for data transmission and voice calls is 3.45 Belarusian rubles, including 1 GB of Internet. The SIM card expires one year after the last top-up.

Balance check Velcom Belarus:

To check the balance, dial * 120 #.

Disabling unnecessary Welcom services:

These services are included by default and are paid:
Melofon (callback signal): 0.04 Belarusian rubles / day (1.2 Belarusian rubles / month). To disconnect, dial * 424 * 5 * 1 #.
Voice mail: to disconnect dial * 441 * 1 #.
What's New (spam messages): The service is free, but if you click OK on any of the spam messages, you will have to pay. To disable it, go to the SIM card menu and select: "What's new", "Settings", "Service enabled", "Disable" and "Confirm".
The ability to go to negative balance... To disable negative balance, dial * 145 * 9 #.

Tariff plans:

The default Internet tariff is 0.03 Belarusian rubles per 50 Kb outside of packages. On the tourist line, you can add these monthly data packages:

Volume Price for 10 days Price for 30 days
50 MB 1.50 BYN 1.90 BYN
250 MB 2.50 BYN 2.90 BYN
450 MB 2.90 BYN 3.50 BYN
900 MB 3.90 BYN 4.90 BYN
1.8 GB 6.90 BYN 8.70 BYN
3.6 GB n.a. 16,70 BYN

To activate, dial * 121 * 1 * 6 # data transfer rate up to 42 Mbps, where 3G is available. To check the remaining megabytes, dial * 120 * 3 #. The use of the Internet in excess of the package limit is charged at 0.03 Belarusian rubles per MB in increments of 50 KB.

Other tariffs

To get other tariffs, you need to register with the authorities of Belarus. To manage a SIM card, you need to know Russian.

Here good overview Internet tariffs for other Privet tariff plans for English language... They are too complicated to write about and many tourists will stick with the visitor's plan without registering.

Velcom internet settings

APN: wap.privet.by
Username and password: privet

“I work as a teacher. Parents of students often call me. I wanted to buy an additional SIM card without subscription fee... I came to the nearest Velkom point, where I was offered the "Hello" tariff - no monthly fee. I, happy and carefree, began to receive calls from the parents of the students and other acquaintances. But the happiness did not last long. I received an SMS from Welcom that I urgently have to put at least Bn 2 on my account, otherwise my number will be blocked. I went to the Welcom center, where the consultants revealed to me the intricacies of this tariff: every six months I have to transfer Bn 2 to my account. And this is not a subscription fee, but a fee for a SIM card. Why wasn't I immediately warned about this? Anatoly Safonov, Zhlobin ".

Svetlana Rodionova, acting Head of Subscriber Service Department of UE VELCOM:

- The PRIVET service agreement is public, under which communication services are provided to all clients of the company without exception on the same terms. Its provisions are defined in the PRIVET Terms of Service, the agreement with which the client confirms by signing the PRIVET Subscriber Registration Form. You can get acquainted with them on the official website of the company at: http://www.privet.by/ru/chto_takoe/ruls_privet/ or in any velcom store. In accordance with the PRIVET Service Provision Rules, there are four PRIVET subscriber statuses - “Active”, “Outgoing communication barring”, “Blocking” and “Termination of service”.

The "Active" status is counted from the day of the initial activation of the PRIVET subscriber, is 365 calendar days (including the day of activation) and further depends on the amount of the one-time payment. Upon expiration of the "Active" status, the subscriber is automatically transferred to the "Barring outgoing communication" status. The validity period of the Outgoing Call Barring status is 60 calendar days from the date of transfer to this status (including the day of transfer). Upon expiration of the Outgoing Call Barring status, the subscriber is automatically transferred to the Blocking status, which is valid for 30 calendar days, and then to the Service Termination status, in which he loses the opportunity to use PRIVET services.

Currently, the change in the validity period of the "Active" status, as well as the restoration of service to the subscriber from the statuses "Outgoing communication barring" and "Blocks" are carried out by crediting a one-time payment of at least Bn2 to the subscriber's personal account. In this case, a one-time payment in the amount from Bn2 to Bn4.99 sets a new validity period for the Active status in the amount of 180 calendar days, and a one-time payment in the amount of Bn5 or more sets a new validity period for the Active status in the amount of 365 calendar days. The company does not plan to change the principle of prolonging the active status of PRIVET subscribers.

We would like to draw your attention to the fact that the PRIVET tariff plans (including the tariff plan "Our Town" you are using) are provided without a monthly fee. Everything cash available on the balance of his personal account, the subscriber can use to pay for the communication services consumed by him.

The payment in the amount of Bn5 made by you on April 6, 2017 extended the term of the active status of the subscriber by 365 days - that is, until April 7, 2018, and the payment in the amount of Bn2 - until October 6, 2018.

Information about the state of the personal account and the period of validity of statuses can be obtained by the subscriber from his mobile phone with help USSD request* 120 # and call key (no charge).

Additionally, we inform you that, according to the Rules, in the "Barring outgoing communications" status, the subscriber has access to incoming calls and messages (except for MMS), calls to the number help desk 411, USSD requests.

Thank you for choosing the VELCOM Unitary Enterprise as an operator cellular and we hope that the provided explanations will help you in the future when using the company's services.

Are you flooded by neighbors? Calculated in the store? Unreasonably fined? Do you find it difficult to solve everyday problems in the sphere of housing and communal services, trade, transport? Do not find a common language with the district administration, traffic police, bank or travel agency?

Your questions and complaints.

Mobile operator Velcom Belarus is a reliable company that offers its customers optimal service conditions at a favorable cost. Having studied the existing Velcom tariffs, each subscriber can choose for himself the one that is most consistent with his needs and lifestyle. Tariff plans from Velcom include in their description the most clear and transparent conditions for connection - here you cannot face hidden additional fees or unexpected write-offs of money from the phone's balance.

The “Comfort” tariff offer from Velcom was developed and announced back in 2016. This is due to the constantly growing demand of modern subscribers for unlimited and stable Internet access. The use of social networks, instant messengers and other services installed on the phone is the reason for the rapid disappearance of traffic and the burning of gigabytes.

Velcom's "Comfort" tariffs are a revised line called "Smart" that the provider had earlier. The purpose of creating the offer is to maximize the satisfaction of Velcom's customers in Internet traffic, as well as the opportunity to significantly save on voice communications. Calls made within the 3G network are not charged. The main condition is mobile device communication of type 3G must be supported.

The line includes several tariffs, which will be discussed below.

Suitable for those who surf the Internet not too little, but also infrequently, for example, they mainly communicate on social networks. One gigabyte of traffic can be used to navigate online maps, play online, and view photos. The "Comfort" tariff from Velcom includes an unlimited amount of communication within the 3G network, 100 minutes for other subscribers and gigabytes of Internet.

A subscriber using "Comfort 2" has access to advanced features, a larger volume of traffic, which means more options for spending time on the Internet. This tariff from Velcom for two gigabytes allows you to watch videos, download photos and listen to music. It includes: unlimited communication on a 3G network, 200 minutes for communication with clients of other companies and two gigabytes of traffic on the Internet.

Suitable for active Internet users, often on social networks and video hosting. Client Velcom receives a large volume of traffic and included minutes in addition to unlimited communication 3G. The tariff includes: unlimited communication in the Velcom space, 300 minutes for communication with subscribers of other operators and four gigabytes of Internet.

Another suggestion that cannot be ignored. Will please Velcom subscribers who regularly use mobile internet and constantly downloading apps, music and videos. This includes: unlimited communication in the Velcom 3G space, 400 minutes of communication with other subscribers and eight gigabytes of network traffic.

Lemon Tariff

In 2020, the operator Velcom launched a new youth tariff plan called Lemon. Its main feature is unlimited use. social networks, as well as the ability to transfer to next month included traffic. For customers over eight and under ten years old, connecting to the Lemon tariff will cost nine rubles and ninety kopecks per month.

Unlimited Internet traffic allows subscribers to be constantly online in such networks as Instagram, Vkontakte, Viber, as well as game World of Tanks Blitz. In addition, the tariff includes four gigabytes of traffic for all other online activities (it can be accumulated and carried over to the next month). A pleasant bonus is the provision of 100 minutes for calls to subscribers of other networks and free digital television Woka.

Clients of Velcom, who have connected the Lemon tariff, may not even think about a possible traffic overrun. If it resets to zero, the system will send a corresponding notification, after which the user will be able to receive an additional package (its cost is 2.5 rubles per gigabyte).

A person who has reached the age of majority can independently connect Lemon at any Velcom service point. You can also issue an offer for a younger client; this requires his passport and the presence of one parent (guardian) during the procedure.

Smart and Business Class

Velcom has two more advantageous tariff offers for active and business subscribers, which should be mentioned.

Business Class

This is a premium Velcom tariff, profitable and convenient for those who are used to always having access to stable communication and high-quality service. A user who subscribes to the "Business Class" gets an unlimited amount of minutes for voice communication and fast reliable Internet. The only drawback of the proposal is the rather high cost.

"Business class" will be appreciated by subscribers who have an active lifestyle, as well as the need to always be in touch. The tariff includes unlimited communication on the network and sending messages in any volume, as well as minutes for communication with subscribers of others Belarusian operators and international calls.

Conditions of the "Business Class" fare on Velcom:

No restrictions on the volume of traffic on the Internet at 3G speed;

Unlimited calls within your region;

Unlimited SMS sending via Velcom network;

Messages for 4.36 rubles to the phones of other operators;

MMS for 16.35 rubles;

300 minutes for calls (package for the CIS and European countries);

Benefits for roaming and long distance calls.

The described fare offer is as convenient as business class when flying on international airlines. It is able to satisfy the most demanding needs of subscribers who have the right to call on different numbers without thinking about the cost of the service. This becomes most relevant in roaming, when the price of incoming and outgoing calls significantly increases. Mobile Internet is also at its best here - it is unlimited and has excellent speed.

The monthly fee for using the "Business Class" from Velcom is 108.89 rubles. The day the payment is debited is set in accordance with the tariff activation date. During the execution of the contract with Velcom, the client must make an advance payment.

Premium plan users can take advantage of the bonus: they can choose any they like phone number with a good discount. Numbers can be platinum (five identical digits in a row), diamond (four last digits) and gold (alternating six digits).

The tariff plan called "Smart" is one of the most advantageous offers from Velcom. The monthly fee is fifty-five rubles. By paying this amount, the subscriber can use the following services:

Unlimited Internet traffic;

Free communication in the Velcom network;

Free SMS sending to other Velcom clients;

Free SMS sending via Velcom network;

1000 minutes to communicate with subscribers of other Belarusian operators.

Additional costs for customers who have connected "Smart":

Connection cost - forty rubles (upon purchase new sim card or tariff change);

Video communication (outgoing calls) - ten kopecks;

Messages to subscribers of other Belarusian operators - five kopecks;

MMS in the country - six kopecks, abroad - twenty-seven kopecks.

The tariff has some features that you should find out about in advance, so that later you do not waste time solving problems and finding out unexpected information:

Forty rubles will have to be paid to the one who buys a SIM card, changes the tariff or restores service by Velcom;

The subscription fee is charged daily - thanks to this, subscribers avoid overpaying for communication if they connected at the end of the current month;

First daily fee is debited from the account the next day after Smart Velcom has been connected.

Internet only

Provider Velcom offers its customers two categories of tariff plans designed only for using the Internet: for phones and for tablets.

"Easy" - no prepayment, monthly fee is 1.63 rubles;

"250" for 2.72 rubles;

"350" - one month for RUB 3.16;

“750” - only the amount of payment changes, it is equal to 5.12 rubles;

“1000” - 6.21 rubles are debited every month;

"1500" for 8.61 rubles;

"3000" - three gigabytes of high-speed Internet for 15.8 rubles.

The last two items from the list are tariffs that can be connected together with Voka TV. Watching your favorite films and TV shows will cost almost fourteen rubles per month.

Offers with mobile internet for tablets:

"WEB Light" - without the included amount of information, monthly fee - 1.85 rubles;

"Start" - five hundred megabytes for 3.16 rubles per month;

"4" - four gigabytes, which allows you to fully work online, will cost 8.17 rubles;

Tankers is a highly advertised rate for those who like to play online games. There are no restrictions and limits here, and two gigabytes are given for the use of additional services. The tariff will cost 10.57 rubles per month;

"8" - a standard offer for twelve rubles a month;

"10 Voka" - television and high speed internet for 15.15 rubles;

"No obligations" - included in the tariffs without a subscription fee, you must pay for the provision of the service after the fact.

Tariffs that include paid traffic are connected with a discount of 50% of the total amount.

New customers are eligible for a promo code valid for three months.

Light tariffs

Social and special

Less popular tariff plans among Velcom's clients. They include a sufficient number of minutes, as well as the ability to create "favorite" numbers and Internet traffic. Convenient when used as directed.

Pension

Velcom tariff for constant communication with family and friends, suitable for pensioners. It includes outgoing calls to "favorite numbers", as well as the described option itself.

The subscription fee for Pension is 3.60 rubles per month. Also available additional internet package connected via Personal Area or USSD-command * 135 * 1 #.

Calls to five dedicated “favorite numbers” will cost 1.54 rubles.

Social

A tariff plan that allows you to always stay in touch with loved ones. Includes "favorite numbers" and outgoing calls to Velcom subscribers.

The subscription fee is 1.54 rubles.

Additional features of "Social":

1.03 rubles for calls to one “favorite number”;

Additional provision of the Internet.

Telecom operator velcom has expanded the range of "Privet" tariff plans with two new tariffs for individuals: "Hey. Calls " and "Hey. Calls + Internet ".

Both tariffs provide an opportunity for unlimited communication within the operator's network.

Both tariffs can be used by paying for them both monthly and weekly, and in the case of the “Hello. Calls "- also by the day. At the same time, if the tariff is paid a month in advance, in addition to the more favorable cost, the subscriber will also be provided with an increased volume of voice and / or Internet traffic. So, for example, when choosing a monthly subscription, the “Hello. Calls ”will include an internet package of 150 MB.

Subscribers of tariff plans “Hello. Calls "and" Hello. Calls + Internet ”have the ability to purchase additional megabytes, minutes to other networks, as well as SMS with a 30-day validity period. For example, the same additional 150 MB (the smallest package) will cost 1.8 rubles.

Unlike the subscription to the tariff itself, additional packages of megabytes, minutes and SMS are not automatically renewed.

Tariff plan "Hello. Calls"

Tariff plan "Hello. Calls + Internet"

The management of the subscription to the tariff, as well as the receipt of information on it, is carried out through USSD *127# ... To connect additional packages, there is USSD *126*2# , and receiving information on already connected packages - USSD *120*3# ... The implementation of these manipulations is also possible through
User's personal account.

In connection with the launch of new "friendly" tariff plans, the tariffs "You have money", "Our town", "Privetik", "Communication without obligations" and "Tourist" are written off to the archive.

Recall that on tariff plans line "Hello" there is no obligatory periodic payment. However, there is an optional analogue in the form of a subscription, by registering which, you can use the services velcom communications for more favorable terms... Also, a “Hi” subscriber should remember that in order to make outgoing calls and avoid automatic termination of service, his SIM card must have the “Active” status (for verification - USSD * 120 #). To maintain an active status, despite the formal absence of a monthly fee, a “Privet” subscriber needs to top up his balance by 2 rubles at least once every 180 days.

Tariff plan A1 "Starting"

Simultaneously with the updated "friendly" tariffs, the operator presented and new tariff for novice internet users - "Starting".

Initially, the tariff includes 500 MB of traffic with guaranteed, according to the operator, SMS notification of its end. Subsequent traffic tariffication is carried out according to the 1 kopeck / MB scheme.

From additional Internet services and packages velcom subscribers Of the "starting" tariff is available only " Unlimited Internet per day "for 3.06 rubles. As for additional packages of minutes to all networks, 50, 150 and 450 minutes are available for 30 days. The purchase of a 30-day package of 500 SMS is also available.