Login to your personal account with wellcome. The procedure for providing access to your personal account

Services

Velcom is a popular operator in Belarus mobile communications, which has been serving the residents of the country for a long time, providing them with high quality services at a decent price. The company managed to achieve additional recognition among the subscribers by introducing the personal account service into its work.

It quickly found active use not only among young people, but also among people of considerable age, who, on average, are not so willing to spend time on the Internet and use such services.

The main reason for using the service is that it greatly simplifies the management of services and your personal account. The Velcom Belarus personal account system can be used at any time at home, without bothering with long fees and office visits.

Official page of the service Velcom Belarus

Service personal account Velcom Belarus has an official page at https://my.velcom.by/. Here you can log in to the system and start working remotely with your personal account. Authorization requires two details - your phone number and password. They will be known to you after registration and drawing up a contract.

Please note that on the same page you can still:
- Set a new password for login. You are even allowed to come up with your own access key;
- Recover forgotten / lost password;
- Study the instructions for setting a password when using a modem and tablet;
- Make an online payment for services.

Both individuals and legal entities can use the Velcom personal account on the official website.

Main functions of Velcom Belarus service

Fast payment directly on the website by wire transfer;
- Clarification of all the necessary information regarding your profile;
- Viewing the conditions of new tariffs and services;
- Change of tariff plan, connection of new options;
- View the history of transactions, statistics, balance;
- Submission of applications for connection via the Internet and much more.

Velcom Belarus personal account - https://my.velcom.by

Velcom company in Belarus provides services cellular communication many subscribers. On the part of the staff, constant support and assistance is provided in any matter. Taking care of all customers, the company offers all kinds of services. Call detailing by Velcom is one of them.

How can I get the report?

The first and most widespread method of obtaining a report is to detail the calls made by Velcom via the Internet. The modern world allows you to do things that used to take a lot of time in a matter of minutes. Here's what you need to do to get the detailing online:

Go to the official website of the company. It is very easy to find it, just use the search box. Enter "Welcom" and follow the first link.
Now that you are on the site, it is very easy to take and order a detail that will be sent directly to your email address. You need to enter some information and select the type of document that you need to download in the future.
After some waiting, you will receive what you ordered. A report with information that will be available for your study will be sent to your mail.

The advantages are that VELCOM call detailing is provided free of charge to all users. You do not need to pay to study a report, which, at times, is worth its weight in gold.

A second great method of getting detail is to contact a brand center. Detailing of Velcom calls in Belarus is widespread, which is why there are a huge number of branches. Having visited any of them, you will definitely be given a helping hand.

The main feature of visiting a cellular salon or office is that the result can be achieved only if you have a passport, which will confirm that the number belongs to you. The fact is that no one except you has the right to receive the details of your number, hence these kind of rules arise.

Ordering details of VELCOM calls is easy. You simply announce the time frame for which you would like to receive the report. The employees of the company will tell you for what period you can see the details. Most often, the terms are from 1 to 6 months. This is probably enough to be sure of anything.

A finished copy of the detailing will be provided to you right on the spot. A document will be printed using the printer, after which you will need to pay a small fee.

It can be noted that this method of obtaining detail is not for the lazy, since you have to leave the house and head to the office. It may take a while, but for those looking to unwind a little, it might even be useful. And communication with people has not harmed anyone yet.

But what if the Internet is not a solution, and there is no office in the village? Drive 50, 100 km and even more every time to visit a branch of the company? You can issue details and ask to send it by mail. For such a service, you will need to draw up a special application, after which it will remain to sign it in the office (you can go once). Now detailing will come regularly, for which you will also need to make a small amount of money.

Ordering detailing by legal entities

Detailing of Velcom calls via the Internet for free about available not only to individuals, but also to legal entities. If you go through the registration process and order a report, you can also receive clear and informative details that will allow you to solve many problems.

If we talk about how a legal entity can still declare the need for detail, the following options should be given:

Send an application by fax, after which a detail will be sent in response for the required period of time. This is very convenient waywhich will take a little time.
Having gone to the office of Velcom, you can also leave an application. To put everything together correctly, it is better to do it under the guidance of employees of a company that provides cellular services. After the document becomes effective, you can regularly receive details of the mobile numbers you need.

If we talk about Velcom ISSA, call detailing is ordered by this method both in the case of legal entities and individuals. There is nothing difficult, just a few simple steps are enough.

If you still do not understand how to view the details of calls to Welcom, you can safely contact the company's employees who are always on the line. You just talk about what you would like to receive, after which an answer will sound that will probably suit you. If something is not clear, experienced consultants will always give you a quick way to solve all problems. There are several numbers that you can call absolutely free. A free employee will always pick up the phone and answer your questions.

What is a mobile assistant?

The company has an application that allows you to familiarize yourself in more detail with all the services that are provided. By the way, in this way, you can also order all kinds of media content that interests you. It is very convenient indeed.

If you download the mobile assistant Velcom, call details will be available to you at any time. All that remains is to request the necessary data. For whom is the application useful in the first place? Individuals benefit most.

By the way, the Internet assistant Velcom, where calls are detailed in a few minutes, is also ready to offer:

Familiarization with all kinds of tariff packages that you can switch to. Full and detailed information is provided so that the user can fully navigate in everything.
Change of tariff package, depending on what is more important for you.
If you don't know , , check out the helpful information that is also provided.

By the way, to install the application, you must follow two basic rules. The first is that the phone must support this type of application. If you have a smartphone, then you probably won't have any problems. The second mandatory rule is that your package must be connected to the mobile Internet service. If you do not have it, the application will simply not work and be of any benefit to you.

How to find out the detail of Velcom calls

The application is installed by sending a message, where you will be sent the necessary link. In addition, you can find a download link on the official website mobile assistant... By clicking on it, you will get access to a wonderful add-on that will make using the services of the operator Welcom even more comfortable.

Personal Area Is a self-service system that allows the company's subscribers to receive information about their personal account, tariff plan and manage their services. Clients have the ability to grant authorized subscribers special rights to manage the services of other subscribers of the client. The assignment to subscribers of the access rights "Personal Account Administrator" (hereinafter referred to as the administrator) and "Supervisor of the Personal Account" (hereinafter referred to as the supervisor) is made at the request of the client. Assigning an administrator to subscribers is available only for legal entities.

Actions performed by the subscriber / administrator / supervisor in the Personal Account are equated to actions performed by the client in accordance with and on the terms of the contract.

1. Access to the Personal Account is provided automatically to all subscribers of the company.

USSD * 141 * 0 #;
PUK1 SIM-cards - for subscribers of tariff plans "Video surveillance", "Satellite monitoring", tariff plans for the Internet (as an additional option, if mobile device does not support USSD), for subscribers of other tariff plans who have activated this feature in A1 sales centers.

The password is valid until changed by the user.

3. To use the Personal Account, the subscriber needs to enter his phone number and password on the page https://my.a1.by/.

4. When working in the Personal Account, the following must be taken into account:

changes in the list of selected services take effect within 24 hours;
information on the state of the balance and the remainder of the traffic is updated as the data on the communication services consumed by the subscriber and the payments made are received in the settlement system. When using the service " International roaming»The calculation of the cost of the consumed communication services is carried out upon receipt of the relevant information from the roaming partners;
in the process of executing applications, funds are debited from the balance sheet for the services provided in accordance with the current tariffs of the company;
for prepaid subscribers, the ability to connect additional services provided if there is an amount on the balance moneysufficient to pay for the cost of the connected service;
requests for connection / disconnection of services may be rejected if the service to the subscriber / client is suspended at the initiative of the subscriber / client or company;
access to call details is provided after additional authentication;
in case of repeated changes in the delivery address of invoices within a month, the regular invoice will be sent by the company to the last address indicated in the reporting period.

5. The time of inactivity in the system is 15 minutes, after this time the session will be terminated. All applications that have been generated, but not completed at the time of termination of the session in the Personal Account, will be canceled. The subscriber is given the opportunity to initiate a new session.

6. Subscribers can independently manage access to their Personal Account (open / close access) from using USSD * 141 * 3 * 6 #. To open access, you must enter the PUK1 code of the SIM card used.

7. Access to the personal account of subscribers / administrators / supervisors legal entity can be closed at the request of the organization. Administrators / supervisors can control access to the Client's Personal Account.

8. The subscriber is fully responsible for the safety of the password. In case of disclosing the password, the subscriber must change the password.

9. In case of losing the SIM card, the subscriber must contact the company's information service at 411 or the A1 sales centers to disconnect the Personal Account.

10. The company has the right to restrict the subscriber / administrator / supervisor's access to the Personal Account if there is reason to believe that the subscriber / administrator / supervisor commits an offense causing damage to the company or third parties.

11. The company has the right to introduce new services, change the nature and method of providing services that can be connected or disconnected by the subscriber through the Personal Account. Information about the changes is posted on the official website www.a1.by.

12. The company has the right to unilaterally change this Procedure by publishing the changes on the official website www.a1.by

13. In everything else not regulated by this Procedure, the client and the company are guided by the provisions of the contract.

Registration of a Personal Account with the mobile operator Velcom provides an excellent opportunity for all subscribers to independently control their funds spent on cellular communication, install applications that are beneficial and convenient for them, and many other opportunities.

Registration of a personal account Velcom (Velcom)

Registration of a Personal Account begins with the fact that you need to enter the address of the telecom operator http://internet.velcom.by. and go to the official registration page of the operator's personal accounts. Enter your phone number and you should receive an SMS with a temporary password for the first login. This code is valid for 1 hour. Next, you need to go to your account and change the password combination. This password is permanent - valid for 1 year. Registration is over. Now you have a personal account in Velcom.

Login to the personal account Velcom (Velcom)

To go to Personal velcom cabinet (Velcom) you need to go to the login page https://my.velcom.by/, enter your phone number and password.

Password recovery from Personal Account

If you forgot your password, you can request a new one. To do this, there is a section "Forgot your password" on the login page. It contains instructions on how to proceed to get the password. So, you need to dial the short number * 141 * 0 # and make a call. Then enter the password 5-10 digits long. After you have been confirmed that the actions performed are correct, you can use a temporary password and log in with it to your Personal Account.

What is useful in the Personal Account

In the Personal Account, each subscriber can perform many different operations, in particular: check the balance, clarify traffic, tariff plan, if necessary, change the tariff or disable it, check the remaining minutes and bonuses, connect the Internet.

Velcom has been providing quality services for many years. During this time, a lot of regular customers have appeared who can always demand the performance of any services. One of the most common desires can be called detailing, since absolutely everyone may need it. A printout of VELCOM calls and other information may come in handy if:

It took to find out when the calls were made, maybe a month, or maybe six months ago. Sometimes this information is always relevant, especially during some kind of emergency.
It is necessary to determine where some amount of money accidentally left the account. People, without knowing it, can be connected to some services for which funds are withdrawn from the account. To find out everything and take action, detailing the invoice will be enough.
Detailing may be needed to find out the number you recently called, but deleted by mistake. Perhaps a business partner called you, so you really need to renew his contact.

How can I get a printout from the company?

There are several methods for , how to take a printout of calls by Welcom. They are provided for absolutely everyone, that is, there is always that way that suits this or that person.

The first and most common one is the printout of Velcom calls via the Internet. It consists in the fact that a person can receive details to his email address. This service became available quite a long time ago, but over the entire period it has gained popularity. Favorable conditions make it possible to regularly use this method of obtaining data.

What will be included in the details provided by the company on email user? In fact, there is a standard set of information:

Incoming and outgoing calls. You can always see their duration, as well as the time of completion. When detailing, you can see the number with which the subscriber was in contact.
Incoming SMS and MMS messages. It is worth remembering only that content viewing is not available. Nobody can see the text that was written. If the dialogue is deleted from the phone, you will not be able to see it anywhere else.
Number of outputs in mobile Internet... Many people use this service, so sometimes they want to know how much and what they are spending. This sometimes forces us to optimize costs.
The costs of the above services. Since misunderstandings often occur, there are always those for whom it is important to see the history of spending funds. By the way, the printout of calls by Velcom free of charge to Belarus via the Internet is a great way to analyze the bill and understand what needs to be done in order to minimize all costs, while remaining exclusively in the black.

The second option for getting what you want is through contacting the company's office. If you have not figured out how to get a printout of Velcom's calls via the Internet and have not fully understood something, just take your passport, to which the phone number was registered, and then go to the office, where you will be quickly provided with services. You just need to go through and indicate the required time frame. Specialists will quickly fulfill your order, and very soon you will receive what you came for.

How much does such a service cost? There is no specific price, as it can change depending on what tariff you have and for what periods you are requesting funds. It is clear that if you need a printout for the last six months, you will have to pay a little more for it than for detailing the last one month.

But what if the two methods described above do not suit you? Someone does not use the Internet, and someone may not have a company office nearby in the city. In such a situation, you can receive a printout of Velcom's calls by mail.

You must draw up an application and still contact one of the offices that is the official representative of the company. After that, you can regularly receive the reports you are interested in. Details are provided for various periods of time: one month, or two, and so on.

Providing details to legal entities

As in any other cellular company, the detailing can be issued to either an individual or a legal entity. Of course, the methods of obtaining are slightly different, but in any case, a good result is provided.

When contacting Velkom Belarus, the printing of calls and other information takes place at the expense of an application. It is compiled in a special way and then sent for review by fax.

If you wish to conclude an agreement, you can also go to the company's office, where you can already agree on everything and request regular reports on calls and other expenses of certain numbers. The main thing is to provide a document that confirms the person as the owner.

How do I get a free call printout?

It has already become clear that when contacting Welcom, the printout of calls for a month is available to everyone. Those subscribers who use cellular services can subscribe for a free subscription, which provides for the regular sending of details.

VELCOM calls are printed out free of charge if a person orders a report for the past two months. These are the conditions for one of the methods of subscribing to the details of your personal number. This is very beneficial, since you will always know that your information is there, and you can use it at any time.

In the end, it must be said that the printout of calls by Velcom free of charge Belarus does not provide for the following:

Receiving texts and any other content of certain messages. This is stated in the rules for using any information regarding the details of the account.
Receiving records that arise during a conversation. Nobody has the right to get access to this kind of information, even law enforcement officers do not have such powers.

If you need detailing at Velcom, you will definitely be able to choose the best method for obtaining information in your city.