Clients of the MTS company have the opportunity to receive information about all the services they use, as well as data on their cost. Providing a report on the funds spent per day makes it possible to analyze and properly distribute them. Perhaps the client has services connected that he does not use, but the funds are being debited, because they are active. There are several options for how to find out the latest write-offs to MTS.

Receiving data on the operations performed for the day

Each client of the MTS company can find out the latest debits from the account. For this, the following services are provided:

1. Detailing of operations. The report shows calls, messages and other services used during half a year. You can request data in your personal account or in the customer service center. You must leave a corresponding request in the detailing section. The answer comes to your personal account or to email... It is possible to independently choose the most convenient document format.
2. "Expenses for Today". Before finding out the last 5 charges to MTS, you need to dial the combination * 152 #. This service allows you to control the funds debited during the day. This is especially true in cases where the client immediately discovered a leak of funds and wants to know where and to what they were charged.

For clients who are interested in how to find out the latest debits on MTS, it is enough to remember one number - * 152 #. It is relevant both in the region and in roaming. MTS takes care of its customers, therefore, it provides data on the latest actions completely free of charge. The service is very convenient, as it helps to control the funds in the account and prevent them from being written off to unnecessary directions. The client can at any time refuse many services and additional applications, as well as calls to expensive destinations.

As for the detailed granularity, it allows you to make a complete analysis of your mobile activity. It will take more time to get it than in the case of how to find out the last five charges to MTS. Depending on the selected period, a table of outgoing and incoming calls, as well as messages and active services... The cost of each service and the frequency of its use are indicated, which makes it possible to calculate all costs for mobile communication... Both operations are very useful and convenient.

You need to pay for using mobile communications, each tariff plan has its own characteristics and pricing policy. You can often hear from MTS subscribers that funds are leaving the account in an unknown direction. And as practice shows, few people know how to find out how to write off money on MTS.

In fact, there are many reasons why they can write off funds without notifying the subscriber. The most important thing is to figure it out right away. There are several ways to help solve this unpleasant situation.

How to check the write-off through your MTS personal account

If the write-off Money from the balance of the SIM card happened unexpectedly and without explanation, then you should pay close attention to this. You can check it through your MTS personal account.

To use the capabilities of your personal account, you need to perform several steps. First you need to do a simple registration. Enter your number into a special field, a code combination should come to it. It must be entered into a special window, after which you will be logged into home page personal account.

Before checking the write-off of funds, you need to perform several actions:

1. Go through authorization using your data.
2. After refreshing the page, follow the link "Services".
3. The web page will display all the information about the available paid subscriptions. Where the boxes are ticked are services that operate on your phone number.

Through your personal account on the MTS website, you can find out what the money was withdrawn for

For more information, see the “Controlling Expenses” section. By clicking on this link, you get full list transactions for which you were charged in the last 30 days.

A more detailed description and cost of the services provided can be found in detail. To do this, you need to enter your e-mail and a detailed report for the selected period of time will be sent there.

Attention! All actions in your personal account are provided free of charge.

Checking why the funds were debited to MTS through a special command (USSD)

In order to control your expenses on MTS, you can type a special command on the keyboard:

• to check the current balance, you need to dial a combination of symbols (* 100 #), after which an SMS message with an active balance of funds will be sent to the phone;
• A convenient and detailed service for checking the withdrawal of money from the MTS SIM card is provided by typing the command (* 111 #). After the call, you must follow the instructions that will be displayed on the screen of your mobile phone;
• in order to be aware of the withdrawal of money from the balance of the SIM card always, you can activate the paid option by dialing the combination (* 152 * 3 #). After that, the phone will receive daily messages from detailed description write-off of funds.

Many will be interested in the question of how to find out last payments MTS in free mode? This can be done by dialing the combination (* 152 * 1 #). By given request information to introduce yourself for the last five paid actions.

Find out why the money was debited by calling the operator

All questions about why the funds were debited to MTS can be found by calling the operator. To do this, you need to dial the short number 0890. After that you get to the voice menu with detailed instructions which key should be pressed to get to hotline to the operator.

In order for the operator to provide you with the necessary information, you must name the encoded information and data personal document... After that, you can ask all your questions. The call to the operator is always free of charge.

Detailing in MTS client centers

If you have personal time, you can contact any nearby MTS branch for details on how to write off funds from your mobile account. Salons are located in every city of our country, so there will be no problems finding them.

You must have a passport with you to identify the user. This method is more productive, since at the same time you can get information about write-offs, as well as fix the problem on the spot.

Compliance simple rules will help protect your mobile account from fraudulent withdrawals

Precautionary measures

In order not to suddenly get the minimum balance on the phone, there are a number of rules that should be followed:

1. Do not make calls to unfamiliar landline numbers and short numbers... According to statistics, in all cases the subscriber pays money for this, because calls to such numbers are not provided for by the tariff plan.
2. You do not need to enter your number, and even more so personal data on strange sites on the Internet.
3. Some sites are created by scammers and are used only for the purpose of obtaining funds in an illegal way.
4. You do not need to participate in game shows and television polls. In such cases, you will lose more than you gain.
5. Often, subscribers receive messages on their phones that they have won the competition. At the end of the SMS, you need to call or send a response message. You do not need to do this, since a large amount of money will be debited from your account at once, or a paid service will be invisibly connected.
6. No need to buy a SIM card outside the stores cellular... After you replenish the balance of the SIM card, part of the funds may be sent to the accounts of the fraudsters. Better to give preference official dealers of the MTS company.

It is very easy to find out why money is being debited from the account. In order not to lose all your finances, just check periodically the characteristics of your SIM card.

Have you noticed that the balance is rapidly approaching zero? Then you urgently need to find out why they are withdrawing money from MTS. There are four options to solve your problem. We will talk about this in the article. In addition, we will consider how you can disable paid services you have subscribed to.

Personal account to help

Each subscriber has access to a self-government system called a personal account. The service is designed to receive information and manage the number. Using it, customers can find out why the operator of mobile telesystems debits money from the balance.

To get the information you need:

If there are no paid offers among the existing options, we recommend looking at the details, which is in the section of the same name.

To do this, select the appropriate format:

• HTML.

After saving the file, you can see all the information about the costs for the selected period.

If it is not possible to connect to the account via the web interface, use the My MTS application, which is available for Android and iOS. It can be downloaded from Google play and the Play Store.

In the MTS office

Sometimes there are situations when it is impossible to view information about expenses on the phone. If a similar incident occurs, go to the communication salon. To find out the addresses of the salons, use the official web-resource:

In the office, contact the manager and explain that money has disappeared from the balance. The operator double-checks the passport data, since such information is provided only to the person for whom the number is registered. After reconciliation, the manager will explain why the funds were debited.

USSD command: a quick way to get information

To find out where the money goes to MTS, it is not necessary to go to the office or connect to the LC. The operator has developed a USSD command that provides information about 5 last write-offs.

For information:

The text of the message will contain the name of the package and the amount debited from the phone.

There is another command that allows you to find out about the costs - * 111 #. After processing the request, the settings menu will open. You need to select the section of interest, in which information about the charges will be indicated.

Call technical support

If money disappears from the account, and there is no opportunity to use your personal account, you need to contact the technical support staff for help. To contact the operator, dial 0890 or 08460. In a few seconds the autoinformer will answer. Select the question of interest or wait for the operator's answer.

After the support representative answers, tell us about the problem. To confirm ownership of the number, passport data will be required. The operator will name a list of services for which an additional fee is charged.

If the problem with the write-off occurs in national roaming, use the number 8800-2500-890. You can call from any phone. There is no fee for communicating with the operator.

Banning paid subscriptions

In order not to look for the reason for the disappearance of money from your mobile account, we recommend activating the options that deactivate the distribution of advertising letters:

Connecting options is free. At the same time, you do not need to pay a subscription fee for their use.

It should be noted that activation of the above options does not deactivate existing subscriptions. To unsubscribe from them, you need to look at the list of active options. This can be done in any of the ways listed above.

Each subscriber should know what MTS was charged for. There are 4 ways to get an answer to this question. It remains only to choose what is most suitable. In order not to worry about the debited funds in the future, set a ban on sending advertising messages.

Today people actively use mobile communications in their lives, send messages, use the worldwide network. This is usually inexpensive and convenient if you are an MTS subscriber. But sometimes money leaves the account in an incomprehensible direction. To understand this issue, you need to obtain information on costs. How to find out about the latest charges to MTS, we learn from our review.

Find out about the last 5 charges via USSD request

Short commands always help out callers in difficult situations. In this case, they will help you figure out where your money goes from the MTS phone balance.

If for this period no chargeable charges were made, this will also be reported. In addition, you can dial and send the command * 152 * 1 #. In this case, you do not need to select menu items, you will immediately see your paid expenses. If they appear paid subscriptions, then turn them off or not - the decision is yours.

Contacting the MTS operator

The MTS call center was created to provide assistance to subscribers in difficult situations, consultations and manage services on the number.

This method is used by few, as it takes a lot of time. This is due to listening to the instructions of the voice menu, and with a long wait for a connection with a specialist.

In the Personal Account through detailing

Not all subscribers are able to use the Personal Account provided by the MTS operator on the official website. Everything is done quite simply.

1. Go to the web resource of the MTS company by the link.
2. Wait for the page to load for the site to determine your location and region.
3. Click the login button to the LC located in the upper right corner of the page - « Personal Area» - "Mobile connection".
4. At the first in the course, register in the system, indicating your phone number.
5. Click the button "Get password".
6. Wait for the message with the password to arrive on your phone.
7. Enter it and log in to your account.
8. Go to the section "Room Management"- "Detailing".
9. Next enter the address mailbox in which you want information.
10. Press the "Order" button.
11. Wait for the details of the latest charges to be received by mail.

Visiting a communication salon

A convenient way to find out about the latest write-offs is to visit an MTS communication salon. To do this, follow the instructions:

1. Go to the MTS communication salon.
2. Tell the consultants your request, find out about the latest write-offs on the number.
3. You will be provided with information within a few minutes.

You need to have the following documents with you:

• Passport, or another document by which you can identify your identity. For this, for example, a driver's license is suitable.
• Agreement with the operator on the provision of communication services. This document is not always required, but if you have preserved it, it is better to take it with you.
• Power of attorney from the owner of the SIM card, in case it is issued to another person.

Terms of service

The principle of operation of the function "Last 5 actions on MTS" consists in the following possibilities:

• The system remembers five recent actions which were completed before the time of sending the request within two days.
• The information is provided in the form of an SMS message sent to mobile device subscriber.
• You get fresh data, by which you can easily find out the reason for unauthorized debiting of funds.

This service is more convenient than the usual call detailing. You receive the most recent information, completely free of charge, and much faster. The operation of the service is characterized by two important conditions:

1. The limitation of the charge-off detection period is two days. If during this time there were no debits, you will receive an empty message. In this case, it is possible that the money was debited earlier than this period.
2. If you communicate a lot on the phone, use the Internet often, then this service will not suit you. In a short period of time, you can call many times, send several SMS, download music from the Internet, connect a melody to your phone. In this case, the last five actions will not tell you anything, and you will not understand where the money goes from the account. In this case, it is better for you to choose the method through your Personal Account, or operator assistance.

All considered methods are simple, and usually do not cause difficulties for subscribers.

We all actively use mobile phones, call, write messages and surf the Internet. It is convenient and not too expensive, especially if you use the services of this company. But sometimes it happens that a person does not know where the money went from the balance of his phone. After reading this short article, you will always know for what services, and in what amount the funds were debited from your smartphone's account and how to view the last 5 paid actions on MTS.

Detailing- a way to quickly find out about charges, actions, paid transactions

If a person notices a "leak" of money from the phone, he needs to check what paid transactions were made using his number. Let's take a look at how to find out the last five debits from the MTS account - we immediately note that the task is simple.

There are four ways to find out what you want:

• USSD request;
• Call to the contact center;
• Detailing order through the Personal Account;
• Visit the nearest office of the company.

To find out necessary information directly from the phone, opening the dialing menu, enter the combination *152# ... This USSD request will bring up a menu where we need to select the first item (the cost of the five paid actions that preceded the request). Soon, to your phone from the number 111 an SMS message will be received containing the above information for the previous 48 hours. In addition, you can immediately send a request in the form: *152*1# .

Detailing using a call to the operator

If this method did not work for any reason, you can call the MTS operator to ask for help. Dial the number 0890 , press the call. The operator will need to identify your identity, establish the possession of a personal account, so prepare a passport - the consultant has no right to issue confidential information without verifying the passport data.

How to arrange credit card MTS Bank?

Detailing of the latest transactions / debits via the Internet

Not everyone knows how to view the latest transactions on MTS via the Internet, although this is extremely simple to do. We open the website www.mts.ru. We are waiting for the full load - the site itself will determine your region and load desired page... In the upper right corner there is a button to enter your personal account.

When you press this button, a window will open - enter your number and password there, which will be sent from the site to your phone by SMS. Having opened your Personal Account, select the "Detailing" tab, then indicate the e-mail where you want to send it, then click the "Order" button. Now we check the mail - soon we will receive a message containing text file with the information you need.

Obtaining information on expenses in the company office

And the most rarely used, but rather convenient way, - visit the office of the company. You can find out the address of the office closest to the rest from the operator, or on the website www.mts.ru. Do not forget your passport or contract for mobile services... Arriving at the office, you just need to ask the employee for help.