The versions of Skype for Android appeared almost at the dawn of the development of this OS. By 2018, almost all "childhood illnesses" have already been overcome. And yet sometimes we wonder why Skype doesn't work on Android.

Causes of the problem

Let's look at case by case. And let's start, as usual, with the hopeless ones or those that don't belong to Skype itself at all:

Elimination

The problems may not be with Skype, but with the Internet connection in general. In this case try different ways connections ( cellular, Wifi or even bluetooth connection). Perhaps a failure has occurred in the settings, or it is a hardware problem with the communication module.

First, try turning on the airplane mode on the device, and then turning it off. Some manufacturers (for example, Meizu) are "notorious" for Internet connection failures. This simple technique solves the problem.

Alternative option

Clearing the cache can often fix a problem. To complete the procedure, go to the list of all applications on the device. Next, go to the Skype page. Now click on the item to clear all data. Next, launch the application and try to log in. We hope our recommendations will help you overcome the problem when you cannot sign in to Skype on Android.

Modern mobile phones running popular operating systems, among other things, offer their owners the opportunity to use various programs that were previously available exclusively on a personal computer. These applications include Skype, a very common messenger that allows you to communicate on the World Wide Web for free, including using video calls.

It should be noted that Skype itself is a rather complex program. Its creators - the developers of the well-known Microsoft corporation, created it specifically for their Windows operating system, that is, for desktop PCs or laptops. Therefore, when working on a phone with this messenger, problems can sometimes arise. Some of the problems in Skype's work are of a technical nature, others are the result of the owner's ignorance of how to properly configure this application. Non-working Skype is a more common phenomenon than the breakdown of modern mobile phones, because Repair iPhone extremely rarely required.

Read also:

• Why the SIM card does not work in the phone
• Why 3G does not work on a smartphone

Reasons why Skype may not work

The main reason that prevents the full functioning of Skype on a mobile device is the inconsistency of the operating system. Supported operating systems are listed on the official website of the messenger, and this should be based on. It should be noted that an operating system such as Symbian, since the end of last year, can no longer be used to launch mobile version Skype as support has ended. In addition, the messenger stopped working even on Microsoft OS - Windows Phone 7, because, according to the representatives of the developer company, it is hopelessly outdated in terms of security.
Other common reasons include:

• Lack of Internet connection - if it is not there, you will not be able to log in and get to home page messenger. Skype, contrary to popular belief, is able to work not only from Wi-Fi, but also from the usual mobile network... However, in the second case, it is better to forget about high-quality video communication;
• Blocking program access to the Internet - third party applications on smartphones (for example, firewalls or antiviruses) can prevent Skype from accessing the World Wide Web. It is necessary to check this possibility and disable it;
• Skype authorization will be impossible if the login and password are entered incorrectly. Many users note that even if after that they correctly enter their registration data, the login is still not possible. Therefore, it is advisable to reload the application;
• Not enough system resources- Skype is quite a "gluttonous" program, and therefore for its launch and work even in background a significant amount of RAM is required.

If all else fails, and the phone OS is supported, most likely a system error has occurred in Skype. In this case, it is advisable to delete the program with all the data, and then reinstall it.

Hello dear Skype users. We are glad to new and regular visitors to our educational computer portal. Often on forums and in social networks you can come across one common question. Many users ask why Skype is not working? And what to do if Skype stopped working? The main thing is not to panic. Probably many of you know that the extremely popular Skype program has long overtaken the equally well-known service in terms of the number of users in the world. ICQ.

And how not to overtake, if in addition to online chat, Skype can be used as a phone and even a videophone. Unfortunately, after the sale of the company's Skype Microsoft, the program has become partially paid (calls to landline and mobile phones). But glitches and malfunctions did not diminish especially.

However, any program may refuse to work, the main thing is to find out the reason and fix the software problem. Of course, Skype is no exception - everything can be solved here too. If your Skype version does not work, then you should not despair. You are on the right track This instruction is intended for unprepared users and we will try to explain everything in an accessible and understandable language. In our article, we will consider the most common and well-known cases of program failures and identify the most common bugs in Skype.

Why Skype isn't working

Since all software problems differ from each other, it is worth sharing the reasons why Skype does not work for several types. And you yourself will understand what exactly happened with the program. We would like to note that we will not consider the problems when the camera or microphone does not work in Skype. Since these two problems require customization of the program, we'd better write separate articles for them. Here we will talk about software crashes. So, to begin with, let's divide the problem into several subtypes:

• Skype does not start at all.
• Skype starts but a blank window appears.
• Skype works, but then crashes with an error or

The first two cases are related and most likely in your browser Internet Explorer there was a failure. The third case stands alone, since there can be several reasons for program failures. First, let's consider the solution to the problem when Skype does not start.

If Skype stops working after updating

Sometimes clearing the service folder of the program helps. This is done as follows.

1. We leave from skype.
2. Open the "Run" command (press the Win + R buttons or find command line via the Start menu).
3. Next, copy and paste the following text into the command line: % LOCALAPPDATA% \ Skype \ Apps \ or % APPDATA% \ Skype(depends on the version).
4. Press Enter. A folder will open in which you need to find a folder with your Skype username (with your Skype username), from which you need to delete everything. Better yet, move the folder to another location.
5. We start Skype again.

If you can't log into Skype

This problem appeared after the start of the development of the program by the corporation. Microsoft... Starting with version Skype 5.5, the developers have introduced a binding of the program to the Internet Explorer (IE) browser and software Windows language Scripting Engine. The thing is that during authorization, Skype requires the execution of the ActiveX framework and access to JavaScript scripts that are in Internet Explorer. Unfortunately, the settings of this browser may be subject to change, both by the users themselves, and for example by viruses. An authorization problem appears and Skype does not work when some browser settings are changed. In addition, contacts may not be added to Skype. What to do in this situation?

If skype does not work on XP, is it Vista, then first, users Windows XP, Windows Vista and Windows 7, we advise you to download a special fix from Microsoft, which is located on this page - http://support.microsoft.com/kb/949140. Unfortunately, this add-on is not suitable for Windows 8, but we have other solutions, which we will discuss now. If this patch did not help, you can try to update the Internet Explorer browser or simply remove IE by downloading latest version downloading it from here. If you don't feel like deleting or updating, just try resetting your browser settings. To reset Internet Explorer settings, we do it as follows:

1. Close all Internet Explorer and windows Windows explorer which are currently open.
2. Reopen the Internet Explorer browser.
3. Click the Tools button (the button looks like a gear, located in the upper left corner of your browser), and then select Internet options.
4. Click the Advanced tab and then click the Reset button.
5. Check the box "Delete personal settings" (after restarting the computer, the browser history, search for suppliers, home pages, anti-tracking protection, and ActiveX Filtering data will be deleted).
6. In the Reset Preferences dialog box Internet settings Explorer "click the" Reset "button.
7. When Internet Explorer finishes applying the new settings, click Close and then click OK.
8. Close IE. The changes will take effect the next time you open Internet Explorer.

If, after this manipulation, Skype still does not work and refuses to start. Or does not save contacts, then you can do the following trick, which, unfortunately, can be called a crutch, a temporary solution. Nevertheless, it works and has helped many get the Skype program working.

• We exit Skype (for this you just need to find the Skype icon in the tray, right-click on it and select the "Exit" menu item). Next, open the device manager (key combination CTRL + ALT + DEL) and make sure that the skype.exe process is not in the list of running processes. If it still hangs there, close it.
• Open the folder " Program Files". On Windows, this folder is usually located on the "C" drive. If you have a 64-bit version of the system, the folder will be named "Program Files (x86)". For those who are interested,.
• Find the Skype folder in the Program Files folder, go into it and open another Phone folder.
• Right-click on the executable file skype.exe and select the "Send" menu item, and then select the "Desktop (create a shortcut)" item from the drop-down menu.

• After that, you need to find the created Skype shortcut on the desktop, right-click on it again. Select and go to the "Properties" item.
• In the window that opens, you need to find the "Shortcut" tab.
• The "Object" field will contain the path to the executable Skype file... At the very end of this path, you need to add a parameter after the space "/ legacylogin".
• Ultimately, you should end up with the following: "C: \ Program Files \ Skype \ Phone \ Skype.exe" / legacylogin- (including quotes). Or the following if you have a 64-bit system: "C: \ Program Files (x86) \ Skype \ Phone \ Skype.exe" / legacylogin
• Then just save the shortcut with the "OK" button and launch Skype.

A lot of people are probably wondering what the / legacylogin parameter does. It's simple, it launches the Skype program without using any components. Internet browser Explorer. At the same time, Skype works with the old authorization window. Now let's consider the option when skype does not work at all, that is, the program authorization window does not even appear.

If Skype refuses to work

Quite often the Skype program terminates abnormally and on its own with the inscription "The Skype program has stopped working." It seems to work stably, but it closes periodically. You have to reopen Skype, which of course is annoying. What advice can you give in such situations? Well, first of all, try reinstalling the program by downloading the latest distribution from the developers website. It will not take a lot of time, but it may help to solve the problem. The main thing is not to download the distribution kit from third-party sites, the version there may not be fresh, and the virus can be caught inadvertently.

But there is also the opposite situation, when Skype does not work after the update. This may be due to an unstable version released by the developers. In this case, you need to find an older, or better, a previous version of Skype, remove the newly installed one and install a stable program. Skype can be affected by a virus. We advise. On our page you will find several effective anti-virus programs.

If the program worked, and then Skype stopped working (Skype does not open at all), then perhaps restoring the system to a specific restore point will help. To use the regular Windows recovery you need to open the "Start" menu, open the "Accessories" folder, select the "System Tools" subdirectory and start "System Restore". After starting, you will be offered a restore point to which you can return the system (remember that all changes made to the system after this point, including installed programs, disappear).

Unfortunately, neither reinstalling Skype to a newer version, nor checking for viruses, nor restoring the system can help if a blue appears after starting the program or while it is running Windows screen... This usually indicates the incompatibility of computer or laptop components (microphone, camera) with software Skype. In this case, try reinstalling the camera and microphone drivers.

Another common problem is Skype video not working. Often the same drivers are to blame for this. You need them. The same if the Skype sound does not work. It could also be related to the audio card drivers. Reinstall the driver on the audio card and then reinstall Skype itself. You may need it.

If skype does not work on Android (on Android tablet or phone), then you need to uninstall the application, restart your phone or tablet and install the new version from Google play... This completes our instruction. We hope she helped. If the problem persists and Skype still doesn't work. Ask a question in the comments, with a description of your specific problem, we will try to solve it together.

Experiment

What to do?

My crutch is the solution to the problem

By virtue of my profession, I constantly communicate with clients. More than 50% of my clients prefer to communicate using Skype (to my great regret).

Skype for Windows works more or less fine. But recently I had a need to leave the computer during working hours. And then I decided to stay in touch with clients by installing myself the official Skype application for Android. (I have Samsung Galaxy S3 mini).

After a while after installation, I started to notice that Skype for Android is somehow not working normally.

Then I decided to experiment.

Experiment

I turned off my computer and left Skype running on my phone only. After that, I asked my friend to add to my contact list.

A friend was added, but no message on Android about it appeared! I waited 10 minutes, and I still haven't received any notifications from Skype on Android. Then I restarted Skype and the alert only appeared after restarting!

I added my friend to the contact list and asked to send me messages. With the delivery of messages, exactly the same problems arose: messages were normally delivered only after restarting Skype. (not always, but quite often, especially if there is no dialogue for a while).

The experiment turned out to be reproducible. Conclusion from the experiment: skype on my android phone does not perform its main functions and is not suitable for work.

What to do?

• My first thought was to find an alternative client for Skype. Unfortunately, it turned out that there are no alternative clients for Skype (as decided by the Microsoft leadership)
• Then I went to search for a solution to the problem on google, and immediately got to the official site of Skype, where a huge number of Android owners wrote about similar problems. It turned out that such a problem has existed for a long time, Microsoft employees have even successfully reproduced it themselves, but at the same time, Microsoft does not plan to fix this! (apparently they are promoting windows phone this way)
• Then I got really sad and decided to try my Skype on iPad. There were similar problems!

At that moment, I realized that Skype for android was NOT WORKING for me. And there is no way to fix it.

Then I faced 3 alternatives:

1. All the time to sit at your computer because of the Skype program and not leave it anywhere.
2. Buy Windows Phone. I am assuming (not experiencing) that Skype is working fine there.
3. Find a workaround so that you can quickly stay connected even though Skype for Android is not functional.

I decided to choose option 3 and find a workaround.

My crutch is the solution to the problem

• I wrote a very simple Java program for my Windows computer.
• When I leave my workplace, I leave the program running and it sends me a Gmail every time someone writes to me on Skype.
• I receive a notification about the letter on my android phone, immediately start my laptop and communicate with the client via the laptop. (because Skype for Android, among other things, is not convenient and, for example, does not allow copying parts of messages sent to me to the clipboard)

The source code of the program is available.

Ready program can be downloaded (before starting, change the settings for your system).

The principle of the program is very simple:

• every minute the program takes a screenshot of the windows screen
• after that, the color of the pixel specified in the settings is taken from the screenshot, which corresponds to the white "tick" in the middle of the Skype icon from the tray bar
• if the color is not white: this means that there is an orange new message alert in the middle of the icon, in this case an email is sent to my gmail

The solution is not very elegant, but I have not yet found or come up with anything better.

If you have any information or ideas on how to get Skype for Android working, PLEASE share this with me and I'll include it in this post.

For the future: I'm going to buy myself a phone on windows 10, where skype will definitely work fine. Also, there is absolutely no respect for Microsoft anymore. It is a pity that Skype fell under their wing.

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The unique Skype program today for some people has become the only opportunity for free communication with family and friends, not only through video communication, but also with the help text messages and calls to landline phones... Therefore, it is extremely unpleasant when problems arise in the work of the Skype program for android.

What to do if Skype on Android does not start

For many users, there is such a problem, which is characterized by its too long launch, and in some cases - the service does not react at all to a single action and categorically does not start. Moreover, everything is given with skype android problem appears after automatic or manual update programs.

To eliminate this breakdown, you must follow the implementation of the following actions:

• Try it on the android operating system by visiting the official website or a special Google Play Market;
• Cancel opportunity automatic update in the market settings.

What can be done if skype does not ring

If you have a problem with the fact that Skype does not call on Android, you need to follow a number of important recommendations, which are to restart the program again. To do this, you need to turn off Skype on the android. To do this, you need to go to the service menu of your phone or select special button on the control panel located at the bottom of the screen.

Then a special menu will appear in which you need to select the Exit item.

Important: after turning off Skype, you should wait for a few minutes and turn it back on.

After maintaining the specified time, you can re-enter the Skype program. To do this, you must correctly enter your username and password. Then - press the login button.

An attempt from the official website of the program will also be effective. To do this, you need to visit the special Android Market service and select the Skype program to download.

How to fix a broken microphone

If your microphone does not work skype android, do not despair in advance, as there are many good ways get rid of this problem. First of all, you need to take care of the optimal quality of communication. For this you need:

• Use the most stable Wi-Fi connection;
• Provide a minimum of additional entertainment applications.

Then it's worth making a test call

If the microphone's performance has not improved in any way, you need to perform the following sequence of actions:

• In the window with an active call, you need to find a special icon that denotes a microphone;
• If there is a ban on the use of a microphone (crossed out microphone symbol), you need to click on it;
• It will be possible to freely use the microphone.

To perform this procedure outside of an active call, you must:

1. Go to the Calls menu.
2. Go to Call settings.
3. Check the button Allow automatic microphone setup.

Important: after completing all the actions, you need to check the operation of the microphone by following the following algorithm: Control panel - Sound - Recording - Microphone icon - Listen - Listen from this device.

Thus, every device that works on the basis of the Android operating system is able to support the Skype program well, but sometimes some problems and malfunctions arise that are easily and quickly eliminated with the help of special actions.

Let's talk about another technical issue. Failed to enter the network - Skype is writing to you. Let's figure out why this is happening and what to do in this situation.

On the computer

1. How do I sign in when Skype is offline? The first thing to do is check your internet connection. Insufficient data transfer, or no data transfer at all, is the main reason for this problem.
2. Check your PC or laptop for viruses. Malicious software, among other problems and malfunctions, can provoke a number of errors in the messenger
3. Check system disk for errors and broken files. For this there are special utilities, also it can be done by means of the operating system itself
4. Be sure to check if the update program for your version has been released. If you have an outdated version of Skype installed, errors will occur constantly when using it.
5. If you need to call urgently and the problem persists, we recommend using the portable version of the program, or online version... This will work if everything is ok with the Internet.
6. If you are connecting through a proxy server, this may be the problem.

If you are also interested in learning how to get started with Web Skype com, you definitely need to read our other article on this site.

On the phone

Very often, the error "Failed to access the network" Skype issues on Android phones. What could be the reason in this case:

1. Again, an update not installed in time. Many errors that occur when using Skype are solved by downloading the latest version of the application.
2. Lack of internet connection. Check if you have used traffic, if the wi-fi router is working well
3. If the Skype app on Android is unable to log on to the network, the problem may be on the servers of the program itself. You can find out if this is the case here: https://support.skype.com/en/status
4. According to most users, the problem is sometimes solved by a simple reboot of the device.

If you need to, pay attention to one more of our pack.

In the video, you can see what to do if you failed to enter the application.

Various errors in the work of the skype program on the android OS.

When installing Skype on Android devices, users rarely have problems with the operation of this program. As a rule, at least one of them is present. Let's list the most common problems:

The first one is connected with searching and adding new contacts, or with incorrect display of current ones.

Second: the sound slows down and hangs.

Third: after frequent freezing, Skype needs to be restarted.

Fourth: after successful registration in Skype, it is impossible to pass authorization on the device.

Fifth: Skype does not work at all.

Causes of skype problems on android and how to fix them.

In fact, all these problems are solvable. Naturally, in some places the Skype developers cheated and did not finalize the program, but basically, the whole reason for the problem is contained either in the android itself or in the user's actions.

Let's deal with the above problems.

1. Now it will be much easier to search and add contacts. Thanks to user complaints, a new version of Skype 5.0 was released, where all the comments were taken into account, and the problems were finalized.
2. If the sound is heard, that's good. So the problem is most likely not in the program, but in the speed of your Internet.
3. When Skype freezes all the time, there may be several reasons. First, close open programs on the device to free RAM systems and speed up the processor. Secondly, Hardware your device may not be trivial to pull this program because of what the hang occurs.
4. When errors occur with authorization, then the solution to the problem should be looked for in the settings, section " Applications". We are looking for a program in the list skype, click on it. In the new window, select the item " Erase data". After completing this procedure, you will successfully pass authorization using your username and password.
5. When skype does not work at all, most likely you have installed old version... First, remove it. Secondly, go to the official Skype website or online store Googleplay... Download the latest version, follow the steps in step 4 and try to start skype again.

That's all, as they say: “ All ingenious is simple!". Of course, some users may have other, non-standard errors. In such cases, try step 5. If that doesn't work, check the updates for your android and, if there are any, install them. When this does not help, write to the developers and expect this problem to be fixed in new version Skype programs.

"Skype does not work" - these words can describe a whole range of problems that lead to the fact that the application either does not start or does not function correctly. Let's see what's what, and try to figure it out together.

Why Skype doesn't work: highlights

An app can crash for a variety of reasons. If or does not work at all, check these points:

1. You are using an outdated version of the messenger. Here the recommendation is simple - completely remove it and download a new one. Most often, many problems disappear by themselves.
2. Poor internet signal or its settings are out of order. This is solved by calling your provider: what if they have some kind of massive failure on the line or repairs in your area.
3. Rarely, but nevertheless - it happens that the error lies inside Skype itself. Either there was a widespread critical crash or a crash official server developer.
4. If Skype does not work on Windows computer, probably, it is interfered with by malware, accidentally picked up viruses or itself operating system which has become "buggy". It is necessary to "cure" it if possible, and if it does not help, you will have to reinstall it.
5. The application is blocked by programs such as antivirus or firewall. To try to resolve their conflict, turn them off for a while, and then start the messenger again.
6. If the messenger is installed on your work computer in the office, then keep in mind that quite often the management of IT specialists restricts employees' access to software that interferes with the work process. In such a situation, there is nothing to be done.

Another problem, if, - and we talk about this in our other article.

What to do if Skype is not working but the Internet is working?

There is one way - try changing your password.

Why isn't Skype working on Windows?

Another original hack is reset Internet Explorer settings. It would seem, what does the browser have to do with it? However, he and the messenger are interdependent software.

Proceed like this:

What to do if Skype does not work: says "no connection"

This is a very common problem, and it overtakes the user when the Internet is turned on and working. The help is as follows:

Every time you uninstall an application, you need to clean the registry using utilities like CCleaner.
This is an elementary process that does not take much time: you launch an advanced scan, and the program will itself remove leftovers and unnecessary Skype fragments.

And instructions on what to do, if, you find in our thematic material.

Skype does not work after updating: errors appeared

If Skype does not work after the update, pay attention to these errors - perhaps one of them will be relevant for you.

"Missing msvcp140 dll"

You may encounter this error not only in Skype, so just keep in mind that it pops up due to the fact that:

• This file is not on the system;
• It is damaged: a virus has intervened, or another program has changed it;
• Skype settings are out of order.

You need to reinstall it.

"Error 0xc000007b"

It occurs for the following reasons:

Skype does not work after update: no sound, no video image

Most often, this disgrace occurs when the webcam or microphone (headset) drivers are not updated. If the problem appears on your computer, you probably have it with very old hardware. Perhaps it's time to fork out and buy a new, good and fast laptop or PC.

You can learn more about when and why from our other material.

The best way out for all even hopeless situations is the web version of the messenger (go to web.skype.com and try it yourself). This option does not require installation, it is very easy to use, and it helps out perfectly at the moment when you urgently need to get in touch.

Why Skype doesn't work on Android

If Skype does not work on your phone, the actions will be almost the same as in the case of a PC:

• Check the quality of your internet connection
• Try to update the program
• Or reinstall again
• Make sure your device supports the latest version of the program