How to call a beeline operator directly a phone number. How to call the operator "Beeline" - free number

A wide range of specialized numbers of round-the-clock support of the cellular company is designed specifically to provide prompt assistance to network subscribers. However, many customers are increasingly asking themselves how to call a live MTS operator from a mobile or landline phone.

Contact MTS support

Easy!Very difficult!

How to call an MTS operator from a mobile phone for free

A 24-hour support service works specifically for all subscribers using the company's cellular services:

• Dial the short number from the phone keypad 08-90 ;

A little remark, or what MTS is silent about: support at 0890 is provided to subscribers from 8 am to 10 pm Moscow time. The rest of the time, a robot answers standard questions from subscribers using this number. Keep in mind. From 10 pm to 8 am call the number 8-800-250-08-90 .

Video about the work of the MTS support service and the operator's attitude to its customers

Given the constant very frequent problems of subscribers with dialing to the MTS support service, I advise you to use the help of the operator's support in one of the official communities in in social networks, fortunately, 90% of users have accounts there: MTS VKontakte group and MTS Community on Odnoklassniki. Judging by the reviews of the subscribers who applied for help, they answer there rather quickly.

How to call an MTS operator for free from any mobile or landline

Round-the-clock support service works for all subscribers using cellular services of any other company or for calls from landline numbers:

• 8-800-250-82-50 ;
• You can listen to the voice menu to the end and wait for the automatic connection with the consultant;
• If you don't want to listen to prompts automated system, then you can press buttons 2 and after 0 on the keyboard;
• Before connecting, the subscriber will be asked to evaluate the work of the support service;
• To refuse or agree to the assessment, the user should press the appropriate keys;
• The connection with a free consultant can occur after some waiting time on the line, if all employees are busy.

Life hack # 1: If you do not get through to 0890, and you need help urgently, then if there is a phone next to a SIM card of another operator, call the number 8-800-250-82-50 from a phone connected to another service provider. MTS “thinks” that a subscriber of another operator can call about the transition and quite quickly “connects” with a live support employee. I checked this method myself several times. Working.

Life hack # 2: We call support by number 8-800-250-08-90 , then we listen to the autoinformer and press not the number “1” (mobile communication), but the numbers “2”, “3” or “4” (home Internet, MTS Wallet or Satellite TV). Loading in these directions is usually less. accordingly, you will be connected to the operator faster. And ask the "live" support employee to connect with the one who solves issues on mobile communications. In most cases, this method helps to "bypass" the queue.

How to call an MTS operator from a mobile at a federal number

Round-the-clock support service works for all subscribers using additional services companies (online banking, home Internet and television) or for calls from landline numbers:

• Dial the number from the phone keypad 8-800-250-08-90 ;
• You can listen to the voice menu to the end and wait for the automatic connection with the consultant;
• The connection with a free consultant can occur after some waiting time on the line, if all employees are busy.

For legal entities and corporate clients use number

Recently, the management of Beeline has been actively promoting a new concept in providing assistance to subscribers. Its main goal is to reduce the load on call-centers by reducing incoming calls and the desire to teach subscribers to independently find answers to simple questions. As a result, the Beeline help desk stopped focusing on "live" consultants, giving the initiative to an autoinformer, chat, Personal Account (LC) and e-mail. Therefore, it is often not quite easy to call or otherwise contact a Beeline technical support specialist.

However, users will never stop asking questions that machine intelligence cannot handle. So how to get through to the Beeline operator in order to guaranteed to solve your problem? To answer the question, we will consider all the existing methods of contacting technical support and analyze the nuances that should be taken into account.

Free short number

0611 – free phone Beeline hotline, saved by default on the SIM card for each subscriber. A few years ago, this short phone number was a real helper. The subscriber could call him and, after listening to a short menu, contact the call center within a few minutes.

Now, after connecting the extended autoinformer, you can go through various numbers for 10 minutes in search of a connection point with an operator. Sometimes the probability of calling in this way to the "live" Beeline support service tends to zero.

Based on repeated feedback from subscribers, it is considered more effective to consider this method: dial 0611 and after the answer of the autoinformer press the number "0". After that, beeps characteristic of the call should be heard from the speaker. However, this method of contacting the Helpdesk is outdated and not functional in most regions. After completing this procedure, the autoinformer will report an error, the call will be completed.

The only way to get to the “live” specialist is to listen to the entire menu list and repeat it. After that, the autoinformer will offer to select the "0" menu item to contact qualified support.

In some cases, this option does not work, the "0" menu item is disabled by the cellular operator when there is a heavy load on the call-centers.

Federal phone numbers

It is most likely that you can call and get through to Beeline technical support if you have a number in the federal format in the phone book.

For round-the-clock service of more than 50 million subscribers, the mobile operator uses several specialized numbers, by calling which you can get technical support in the following areas:

• 8-800-700-0611 - by calling this Beeline number, you can get help in solving general issues and problems related to the work of the Internet on your phone or smartphone (full analogue of 0611);
• 8-800-700-0080 - lack of Internet connection and problems with the USB modem;
• 8-800-700-2111 - malfunctions Wi-fi networks Beeline;
• 8-800-700-8000 - interruptions in the work of home Internet and television from Beeline;
• 8-800-700-9966 - malfunctions in the home phone;
• 8-800-725-5725 - help on the online store.

Any resident of Russia can call the federal number for free and get advice from both city and mobile phone any operator.

Initially, all the indicated numbers have a voice auto-informing function connected, so that the user independently tries to find the answer. If you still need to talk to an employee from the help desk, then you should look for the appropriate item in the menu. Often, it may be completely absent for the reason described above.

Communication with technical support in roaming

Within the country, the Beeline support service provides assistance by calling the numbers indicated in the previous sections. Therefore, any Russian has the opportunity to call them, regardless of whether he is in his home region or in national roaming.

How to call the Beeline operator directly from outside Russian Federation? Especially for those who find themselves in international roaming, there is a single telephone number: +7-495-797-2727. You can call it for free only from a Beeline SIM card. But questions can be asked in all directions: from the terms of tariffication of calls abroad to the cost mobile internet.

Call from other mobile operators

Users who have a SIM card from another operator can count on success more than others. Call center workers answer calls from MTS, Megafon or Tele2 much faster. Apparently this approach of the company is explained by the desire to get new clients. So why not take advantage of this nuance?

To call the Beeline operator free of charge from a MTS, Megafon or Tele2 SIM card, you just need to dial one of the federal numbers 8-800-700-0611 or 8-800-700-0080.

Why is it often impossible to get through to the specialist of the Beeline operator?

Competition between the four leading cellular companies Russia does not stop for a minute and each of the participants seeks to retain their customers by regularly offering promotions and discounts. But in order to develop, you also need profit. Therefore, companies go to all sorts of tricks, dealing with their customers not entirely honest. In particular, they often connect at their own discretion paid services and offer to switch or transfer to a new tariff package without revealing all its subtleties.

Subscribers dissatisfied with this attitude begin to call technical support, but service number Beeline operator is in most cases unavailable, and there is no contact point with "live" technical support by hot numbers with an autoinformer. Perhaps the Beeline hotline simply cannot cope with the load and temporarily blocks access to the help desk numbers. Or maybe it just ignores incoming calls, forcing users to look for alternative solutions to problems.

7 alternative ways to contact support

Fortunately, the Beeline operator's phone is far from the only way to get help. The Personal Account has enormous potential, in which the user has the opportunity to:

• manage the tariff;
• enable or disable services;
• get help and technical support;
• order invoice detailing and much more.

Practice shows that subscribers who actively use their personal computer are much less likely to call technical support. But if you need expert advice, then just go to the "Help and feedback" tab and ask a question by clicking on the inscription "Create an appeal".

The main assistant for smartphone and tablet owners - mobile app "My Beeline", which is in no way inferior in functionality to the Personal Account. Moreover, the application is implemented, allowing you to quickly receive answers to all questions.

Social media is an equally powerful feedback tool. Support groups exist in all popular messengers: Odnoklassniki, Vkontakte, Twitter and Facebook. Moreover helpful advice can be obtained not only from the administrator, but also from the group members online. The transition to the messenger is available directly from the "Help and Support" section of the company's official website.

Everyone has the right to express their questions, complaints and suggestions in a letter by sending it to the address [email protected] The advantage of email correspondence is that it allows you to describe the problem in detail and, if necessary, attach a file to the letter. In order for the answer to come as quickly as possible and at the same time be comprehensive, Beeline recommends sending letters depending on the subject:

• [email protected] - work of a USB modem and the Internet in the phone;
• [email protected] - problems with wi-fi;
• [email protected] - home Internet and television work;
• [email protected] - home phone and Internet Light.
• [email protected] - help in the online store.

An electronic assistant is another way to get help information. To call it you need to home page site click on the icon located to the left of the link to the LC. In the window that appears, you must enter your question and click on the "Ask" button. The robot responds instantly by analyzing keywords. If the answer of the electronic assistant turned out to be incomplete or erroneous, it is recommended to formulate the proposal more correctly.

You don't need email or internet to send short questions. All you need to do is create an SMS message and send it to 0622. The SMS support service will send you an answer in the next few minutes. This method of counseling is sometimes more justified than waiting for a long time to answer a call to the information desk.

Finally, I would like to name the most reliable way to solve problems - a personal visit to the Beeline service center. You may have to travel several kilometers and wait in line to do this. But this option guarantees a positive result.

Summing up

In this review, we tried to give all the current methods of contacting Beeline technical support. If you have something to add about how to contact the Beeline operator directly or through third party services, share your experience in the comments.

Mobile operators have a technical support service for users. Beeline is no exception: there is such a service too. But, like most companies, Beeline prefer to advise their clients through an autoinformer. As such, "live" communication is not encouraged.

But not everything can be answered by the robot, so it will be useful to know which number and how to call the Beeline operator.

How to call a "live" operator Beeline

Below are all kinds of methods to call the Beeline operator and get advice from a "live" specialist of the company:

"Call to a free number of the operator for Beeline subscribers"


For the company's subscribers, the common number is 06 11, calls to which do not require payment. Following the direction of the autoinformer, you can contact the operator, you just need to press the appropriate buttons.

Today there is no universal sequence of pressing the buttons, since the Beeline voice menu differs in different regions of Russia. In addition, changes are periodically made to the voice menu. You can try dialing 06 11, then 2, then 0 (the video demonstrates this way of communicating with the operator). In the absence of sufficient time, it is better to turn to other communication options with a call center employee.

"Call to the Beeline operator from any number" Using a landline phone or mobile phone with a SIM card from Beeline or another operator, call the official number. Depending on the problem encountered, the following numbers are provided, calls to which are free:

Problems with mobile communication and with a USB modem will help to resolve the call to the inquiry number 8 800 7000 611.

Questions about the operation of the wireless network are resolved by calling 8 800 70 02 111 directly.

Problems with home Internet, TV - to the operator's number 8 800 700 8000.

Questions about working and setting up mobile Internet - on hotline call 8 800 12 34 567.

Having dialed the phone of the Beeline operator you need from a mobile or city, wait (usually no more than 5 minutes) for the connection with a service employee.

"Call to the number of the Beeline operator in roaming" If you are in roaming within the network or in national roaming (within the Russian Federation), then you can contact the operator free of charge either by calling 06 11 or 8 800 7000 611.

While abroad, in the mode international roaming, You can call the operator directly at +7 495 97 48 888. If you called from a Beeline SIM card, then the call is not charged. The number is dialed in the international format - +7 xxx xx ...

Additional methods of communication with the Beeline operator

In addition to direct communication with the mobile operator Beeline, you can use other methods to resolve the issues that have arisen.

Send an e-mail This address email protected from spambots. You need JavaScript enabled to view it. , in which you need to describe the situation in detail and ask a question.

You can go to the official website of the company and select "Feedback form" in the window on the right. The service employee will answer as soon as possible.

The company offers the service "We will call you back". When you tried to call the operator, you probably heard an offer to order a call. Pressing the 1 key and will become an order - in the near future a support service employee will call you back. You do not need to pay extra for this service, it works if there are no available call center consultants.

There is no desire to read the entire article and you urgently need to find out the number of the Beeline operator. Call 0611 . If you need to contact the operator from a landline phone or another mobile operator, use the number 8 800 700 06 11 . You can get detailed information on how to contact a Help Center specialist and learn about alternative ways to get advice in the article.

Mobile communication services raise many different questions from subscribers, answers to which can be obtained by calling the customer support center. Each operator has its own help center, which you can contact at any time and get expert advice. Beeline is no exception. Single operator number Beeline - 0611 or 8 800 700 06 11 (for communication with the contact center from the landline and mobile phone of other operators).

Within the this review we will not just give the numbers of the Beeline help center, but we will also tell you how to get through to the operator as quickly as possible. We will also consider alternative ways receiving an answer to a question of interest to the subscriber. It is no secret that, like any other mobile operator, it does not answer immediately and sometimes it takes a long time to wait for an answer. Of course, there is little pleasant in this, and if you do not want to wait, you can always use alternative methods, which we will also consider in this review.

Operator numbers Beeline

First of all, it should be said that all numbers of the Beeline help center are free of charge and you will not be charged for calls to such numbers. You can call the operator free of charge even while abroad. True, a single customer support center number will not work for this case. When you are in roaming, you need to use a different number of the Beeline operator. There are also individual technical support phone numbers. For example, you can immediately contact a specialist in resolving issues related to a USB modem, home Internet, Beeline television, etc.

The following numbers of the Beeline operator are currently relevant:

• 0611 (a single call center number. You can call only from a Beeline SIM card);
• 8 800 700 06 11 (you can call this number from any phone, including your home phone);
• +7 495 977 88 88 (this number of the Beeline operator should be used when in international roaming);
• 8 800 700 00 80 (USD modem);
• 8 800 700 21 11 (Beeline Wi-Fi);
• 8 800 700 80 00

The Beeline operator is available around the clock at any of the above numbers. You can contact the Beeline support service without calling the contact center. If you have time or desire to wait for the operator's response, you can leave a request for a call back. We will describe in detail about this and other alternative methods of communication with the operator below.

All of the help center numbers are listed above. Now let's consider each of the numbers separately.

1. 0611 ... If a Beeline SIM card is installed in the phone and you are in the operator's home network, you can contact a specialist by calling the short number 0611 ... Call the indicated number and follow the instructions of the voice menu. In order not to listen to the autoinformer, immediately press the number 1, then the number 0. Now it remains to select the category of the specialist. It all depends on the question you have. If you need a Beeline operator to solve general issues with mobile communications, press the number 3.

• Attention

The layout of the voice menu may be slightly different. Differences are possible depending on the region. In addition, the operator himself makes frequent changes. In this regard, we recommend that you still listen to the prompts of the autoinformer.

Individual numbers of technical support services

Beeline provides a fairly wide range of services. If you have a question related to Wi-Fi Beeline, USB modem, home Internet, home phone or Beeline TV, you can use the individual customer support number. This will save you time.

There are the following individual phone numbers of the Beeline operator:

• 8 800 700 00 80 (USD modem);
• 8 800 700 21 11 (Beeline Wi-Fi);
• 8 800 700 80 00 (Beeline home television, home internet and home phone).

After calling any of the above numbers, there is no need to wait for a direct connection to the operator. As in the case of a call to a single Beeline customer support number, you will be taken to an automatic menu, but only specialized for a specific service. Following the prompts in the voice menu, you can contact a specialist.

Alternative methods of communication with the Beeline operator

Everyone knows that waiting for a response from a contact center specialist can take a long time. This problem is common to all operators and is very annoying to subscribers. The operators themselves cannot provide an instant connection with the support center specialists, but there are still alternative ways to get a free consultation.

Unfortunately, the Beeline operator number that allows you to instantly connect with a specialist does not exist, but you can leave a request for a call back, write your question in SMS or.

You can contact the Beeline support service:

1) Beeline has provided an opportunity to leave a request for a call back. There are several ways to do this. The first involves the need to call the contact center. If there are no operators available, you will be prompted to request a call back. The service is called "We will call you back". The service is free. As soon as a free operator appears, you will be called back. Another way is to leave a request on the Beeline website. Find the "Ask a question" button, click on it and select the desired item.

• The feedback section allows subscribers to state their question in detail and indicate how it is preferable to receive an answer. You can include your email address or phone number and the time you need to call.
• The section "Chat with a specialist" is intended for communication with a consultant in real time. You can ask any question and get a prompt answer.

2) You can ask your question by sending an email. General questions are received at the address [email protected] and [email protected]. In addition, there are separate email addresses for support services for various services:

• [email protected] (for questions on Wi-Fi);
• [email protected] (for questions about home internet, home phone and Beeline television).

3) You can ask your question via SMS. Send a message with your question to 0622 and the answer will come in a reply SMS. From 1 am to 7 am SMS service is closed.

In conclusion, it should be said that you can get an answer to the question using the application "" or by contacting the nearest Beeline communication salon. This concludes this article. Now you know the Beeline operator number and alternative ways to contact customer support.

Not all Beeline users can figure out the settings on their own. Therefore, as a rule, they use the operator's advice. The simplest and fastest option in this case is to call a consultant or send a message to the support service. So customers can easily get an answer to all the exciting questions related to communication services.

How to call the operator?

Calling from a mobile phone is the most convenient and free communication option since those. support. You just need to dial the short number 0611, and after listening to all the menu items, choose the appropriate topic and press the appropriate button. In the event that the client cannot make a choice, he will be able to contact the operator directly.

Call to the Beeline operator in roaming

When a subscriber is in roaming, he has the right to call the consultant to the number +7495974888 free of charge using a mobile or landline phone of any country. In case of intranet roaming, when the subscriber is on the territory of the Russian Federation, he can call the number. 88007000611 from the number of any operators or landline phone. This call is free.

When planning a trip to another country, you need to take care of a favorable tariff plan in advance in order to contact relatives or friends. You can also find out information about the current tariff plans by calling 0611.

Calling a federal number

• 88007000611 - telephone regarding the functionality of the USB modem.
• 88001234567 - telephone for questions related to automatic or manual setting mobile internet.
• 88007008000 - telephone for questions related to the work of TV, Internet and mobile phones.

Call from a landline number or another mobile operator you can contact the support service completely free of charge by numbers: +78127406000, 88007000080, 88007000611. The operator can inquire about the subscriber's passport data, ask for the code word, and also the Beeline phone number. This information will help him to quickly solve problems with communications, bills or services. This means that all this data, including the passport, must be prepared in advance, before the call.

Other communication methods

The technical support line for Beeline subscribers is usually overloaded. Therefore, it is not always possible to contact the operator quickly. If the user has questions that require a prompt solution, he can use other communication methods:

Write to the beeline email address and get an answer to your questions in a few hours.

Go to the official website of the operator, and fill out the feedback form, get advice.

Also, the official website has a special online assistant located on the right side of the page. There, in the window, you can write your questions and get an instant response.

Use the official Beeline groups on social networks, and get the necessary advice.

Register in personal account on the official site.

Send your questions to the short service number 0622.

What issues does the Beeline operator solve?

By calling the technical support service, the user can ask any questions related to the operation of cellular communications and mobile Internet. As a rule, the consultant is asked about the conditions of their tariff plan or they are consulted on other tariffs. Also, the specialist helps to find out where the funds go from the balance, how to activate / deactivate the package of certain services.

Also, users will learn from the operator about new tariff plans, conditions, services and promotions. The subscriber, in case of blocking, loss, restoration of the SIM card, can also call the consultant. Moreover, the specialist service center, in order to identify the identity of the user, he can ask him a number of questions related to the SIM card. For example, when the subscriber started using the specified number, what tariff plan installed where he most often calls, etc.

When will the experts not help?

The service center employees will not help the subscriber only if his identity cannot be identified or the questions are related to the work of others cellular operators... In all other cases, the operator will always provide advice and help in solving many issues related to the work of Beeline.

Operator competence

Each client of the Beeline operator can take advantage of a huge number of services and options, which is a relatively good practice. The company's specialists are highly qualified professionals who fully own all the necessary information to provide advice to clients. They will always help in resolving all issues, as well as tell you about ongoing promotions and special offers of the company. In addition, Beeline operators quickly respond to all comments from users, showing their high level of professionalism.