IPhone service under warranty at a service center - is it repaired or replaced? Common iPhone Problems and Solutions at Home What to do if your iPhone has been dropped and won't turn on.

Judging by the statistics of visits to our site, many of our readers own phones from Apple - iPhone. Everyone who has acquired such an expensive gadget in our time is probably trying to treat it as carefully and carefully as possible, because repairing such a complex device in the event of a breakdown is not cheap.

It is for the owners of smart devices from Apple that we decided today to talk about whether, if something happens, you can fix your iPhone or iPad yourself and in which cases it is worth doing it yourself, and in which it is better to immediately contact a specialized service center so as not to even worse and, as a result, more expensive for your wallet.

The most common problems due to which you may need to repair your device are usually related to external damage. Usually it is a badly scratched case, broken safety glass or a broken screen as a result of falling.

And if, as a result of minor damage, a crack on the screen causes only some visual inconvenience, then in more severe cases the phone simply stops responding to touching the screen, and then you have only one way out - replacing the touchscreen on the iPhone. The price for this service depends on the service center you contact and on the originality of the spare parts used. For example, the Nelomal service center has one of best prices and pretty good feedback clients.

Basically, if you know how to use a screwdriver, tweezers and have experience in disassembling and repairing electronic devices, then you can do this procedure yourself. To do this, you only need a few special tools: a proprietary screwdriver, a plastic pick and a suction cup. Of course, you can do without the second and third points, but they significantly simplify and speed up the process of self-repair.

However, in addition to replacing parts of the case, there are also cases when more serious intervention is required - replacing buttons, battery, various modules or loops. In this case, it is better not to resort to self-repair, but immediately contact one of the specialized service centers.

Even if you know how to work with microelectronics and have held a soldering iron in your hands more than once, the probability of accidentally damaging something is still very high, so the best way out in this situation would be to entrust this work to professionals who already have a hand full of apple devices and contact the service center for repair.

There are a lot of organizations that provide iPhone and iPad repair services recently and it is not difficult to find them, just use the search. But to choose one of them, which would provide services with high quality and honesty, is quite difficult. For our part, we can recommend you the Nelomal service center. The guys provide a full range of services for the repair of Apple gadgets - replacement of the touchscreen, glass, screen and much more. And the elimination of most problems in 15-20 minutes and the visit of the master to the house are excellent advantages over competitors.

At first, like most iPhone owners, we use the new device with great care and attention. However, quite soon, small scratches, chips and even dents start to appear on the phone. We are losing our guard. This is where all sorts of troubles happen.

The main issue iPhone users face is screen assembly corruption. Malfunction occurs mainly when the iPhone is hit or dropped onto a hard surface. Also, the touchscreen may fail due to deformation of the case or moisture ingress.

If you are faced with this or any other problem, you have a small choice - contact the service or repair it yourself. Let's try to figure out which is better and what problems can be encountered in either case.


Turning to a good service center for repairs, you will receive accurate diagnostics, a guarantee for the work performed and advice during and after repair. You may even be offered tea and sweets. However, do not forget that you can easily run into amateurs, and instead of service, you will lose time, get a headache and, even worse, take away the damaged device. Remember, the main sign of poor service is low cost. Therefore, when choosing a place for repair, you should not focus on the minimum cost of services!

If you decide to fix it on your own, you will probably save a lot. In addition, you will be completely confident that no one will replace your original parts. However, the lack of experience and the right tool can play a cruel joke on you. One awkward move - and instead of saving, you get additional spending.

But not everything is as bad as it might seem at first glance. Gone are the days when a suitable instrument had to be ordered overseas and had to wait a month until it was delivered. Now everything can be bought from us without a long wait. Moreover, recently, a huge number of training videos and articles on the topic of Apple equipment repair have appeared, by acting on which you will surely replace the faulty spare part on your iPhone without any problems.

Here are some tips for those who decide to replace the screen on their own phone on their own:

  • Before starting work, you must turn off the iPhone. By "shutdown" we mean disconnecting the battery pad from the motherboard.
  • Apple does not produce spare parts for sale, and if the seller claims that he has original spare parts, then you are either deceived or spare parts from the analysis of another device. However, there are spare parts of the highest quality, the so-called "Original", sometimes no different from the factory ones.
  • When buying a spare part, be sure to ask the seller about its quality. Does he give a guarantee on it, and if so, do not be lazy to find out the terms of return.
  • Displays are of various quality and visually are not much different. Only in some cases can you notice obvious burrs on the plastic frame or uneven edges of the circle under the Home button.
  • Before removing the warranty sticker, be sure to check the screen for functionality. It is necessary to check the color rendition, viewing angles and the correct operation of the touchscreen. This procedure can be carried out in a semi-disassembled state, but it is important to do this with great care so that during the check, in no case does any of the shield assembly connectors come off.
  • If, when buying a screen, the seller offers you to re-glue your glass, we recommend that you think carefully. Yes, the price can be significantly cheaper, but as you know, the avaricious pays twice. And if you come across non-professionals, dust can fly under the glass during plywood, yellow spots will almost certainly appear on the display, the touchscreen will work with delays. Ultimately, you still have to change the entire display module.


Now let's talk about other problems that can arise with the iPhone. Let's start with the batteries. Prices for batteries can vary from the cheapest NONAME, where the rejection rate reaches 40% in a batch, to proven and expensive ones, for example, Craftmann. Having decided to change the battery, you need to figure out - is it the case? If the problem with discharging or incorrect operation of the battery arose unexpectedly, for example, after a fall, flooding, or connecting to an unfamiliar charge, most likely it is not the battery, but other electronics.

It is worth changing the battery in the following cases:

  • If the old battery is swollen. It is not worth pulling, otherwise it is fraught with fire or even an explosion.
  • Large number of recharge cycles. Usually service life lithium batteries does not exceed several years.
  • The phone spontaneously turns off, for example, by 15% or another battery charge close to this value.
  • It works poorly in the cold: it turns off when using energy-consuming functions, turns off when the charge is 20% or more.

After you replace the battery, be sure to check the charging progress. There are times when the battery is not fully charged. If everything is OK with charging, see if the iPhone turns off on a residual charge, for example, 10-15%. We also recommend charging your iPhone the first few times until it is fully charged and discharging it to zero.

Remember that when repairing yourself, you should act as carefully as possible and do not disconnect the connectors with sudden movements or metal objects. When reassembling, under no circumstances should physical force be used to connect the connectors. Try sticking the ribbon in at a different angle or using an auxiliary tool.


Now a little useful information about typical iPhone breakdowns:
  • When replacing the screen assembly with one, you can often encounter an incorrect operation of the proximity sensor or, as the masters call it, the ear sensor. The problem appears if the light transmittance of the proximity sensor window on the new glass differs from the original. In this case, most likely, you will need to replace the screen with a higher quality copy. And only in a small number of cases this problem can be solved by gluing a partition between the IR emitter and the receiver on the sensor. It also sometimes helps to paint the window with a dark marker on the back of the touchscreen.
  • "Dump" of the Wi-Fi module on the iPhone 4s. After some time, the Wi-Fi item disappears in the phone settings. The problem is solved in a service center. Wi-Fi chip warming up or reballing required

iPhone 5, 5s and SE

  • When replacing the display on these models, it is necessary to assess the condition of the case. If the geometry of the housing is moderately distorted, uneven pressure may be exerted on the plastic display frame. As a result, even the highest-quality display will gradually begin to unstick, react incorrectly to pressing and eventually fail. And with strong deformation, it is not possible to replace the screen
  • After replacement appeared on the screen vertical stripes or ripples, the touch does not work well. In this case, most likely, one of the display connectors was not fully connected. It is necessary to disconnect the battery and reconnect all the cables of the screen assembly. Proceed with caution as the connectors on the shield and on the board are very easy to deform.
  • On 5s and SE, when opening, you need to remember to disable the loop of the Home button. Otherwise, you can get a "brick" and, for sure, Touch ID will never work for you again.
  • The 5s and SE displays are identical.
  • A typical problem is poor soldering of the cable connecting the auditory speaker to the iPhone 5 board. A symptom of this problem is a poorly functioning or completely broken speaker. It is solved by soldering or replacing the cable with the front camera.

iPhone 6 and 6+

  • They have a very soft body, with strong deformation, the touchscreen may begin to peel off from the frame. In this case, the housing must be replaced.
  • After replacing the display or battery, iPhone 6 started to restart spontaneously. When loading, it may hang on an apple or appear blue screen... Most often, the problem is caused by an unqualified repair. When reassembling, the screws were mixed up and the long screw was screwed in place of the short one. As a result, the tracks on the motherboard are damaged. This trouble can be avoided by marking the screws during parsing, or using special organizers for the screws.
  • Vertical stripes or ripples appear on the screen after replacement.
  • In this case, most likely, one of the display connectors was not fully connected. It is necessary to disconnect the battery and reconnect all the cables of the screen assembly. Proceed with caution as the connectors on the shield and on the board are very easy to deform.
  • Without any external influences, the phone gradually stopped charging. This is most likely a matter of dirt trapped in the Lightning charging connector.
  • It is enough just to take the needle and carefully, without touching the connector pins, get the dirt out of it.

iPhone 6s and 6s +

  • The case is much stronger, otherwise everything is similar to 6, 6+, except for a more expensive and structurally more complex display

iPhone 7 and 7+

  • The first couple of months, the expected price for displays will be about 40 thousand for 7-ku and 50 thousand for 7+. Then prices will gradually begin to fall, and with the advent of Chinese counterparts, they will reach an acceptable psychological level.

In addition to drops and wear and tear, the phone can be subject to another nuisance - moisture. In this case, time does not play into your hands. The sooner you open your phone and disconnect the battery, the less chance of component failure. motherboard... With the right tool at hand, this is easy. If you open the phone in the first minutes after flooding and dry it, the maximum that awaits you is a wheezing speaker and stains on the display backlight. If it is tightened with cleaning and drying, the consequences can be much more serious.

And a nice bonus for those who have read to the end. Apple is continually working to fix bugs and has an extensive replacement and repair program for its hardware. If you encounter a problem listed in this list, your device will be repaired or replaced free of charge.

You can buy spare parts for the iPhone, as well as a self-repair tool for all Apple products, at

All Apple products are famous for high quality... Statistics show that only 3% of all owners of Apple devices are responsible for repairing an iPhone under warranty in specialized centers. However, sometimes some problems do occur and repairs cannot be avoided. The reasons for unpleasant situations can be both defective parts of the gadget and careless handling of the phone by the user.

One of the most popular Apple phone models - the iPhone 5 - also sometimes fails. What you need to know in order to repair iPhone 5 becomes a rarity for the owner of this gadget, we learn from this article.

According to the experts involved in troubleshooting Apple smartphones, repairing the iPhone 5S (or the usual five) is not such a rare occurrence. Experts identify the following main types of breakdowns of the iPhone 5 model, which need repair:

1 Power button refuses to work. With this button, as any iPhone user knows, you can not only turn on the device, but also lock and unlock it. The most common reason that the button has broken is the presence of cracks on the cable, which in this situation must be replaced. Much less often, the reason lies in the violation of the button mechanism - in 1 case out of 10. Here, repairing the iPhone 5 will also involve replacing parts. 2 The device is not charging and will not turn on. Every third case with such a problem is a battery malfunction, respectively, the battery is replaced with a new one and the iPhone restores its performance. Every fifth case is a malfunction with a loop, which is also replaced with a new one. And, finally, every second situation is when the fault is the fault of the power controller. The master solves the microcircuit and the problem is solved.

3 Proximity sensor does not function, ear speaker does not work (no sound during conversation). Here, the fault often lies with the double loop, which for some reason becomes faulty. Perhaps it was a factory defect or the user originally purchased a low-quality device on the black market. In any case, repairing the iPhone 5 will require replacing this component. 4 Connecting to wireless wiFi networks, the gadget does not work well (slow internet speed, system freeze, etc.). You should look for the cause of such problems in the motherboard of the device, the malfunctions of which are the cause of poor quality of the Internet connection in every third case. Here, repairing the iPhone 5S is likely to be under warranty. This is a serious defect, usually a manufacturing defect. And if the user purchased the device from an official supplier, the repair will be done completely free of charge. Or the iPhone will be replaced with a new one - also at no additional charge.

It is also possible that the problem is caused by a malfunction. Wi-Fi antennaswhich changes to a new one.

5 Screen defects: ripples or black dots. It's not hard to guess that the source of the problem is the display itself. In such situations, you should not look for the reason in the motherboard or other internal elements of the device. As a rule, everything is solved by replacing the screen.

But sometimes the loop turns off (for example, when the device is dropped and hit). Then a procedure like repairing an iPhone 5 will involve connecting a loop, which is done in 10 minutes, and is an inexpensive type of service.

So, having a little understanding of the causes of device breakdowns from Apple, and carrying the iPhone 5 to repair, the user can avoid unnecessary spending, understanding where the source of problems lies. Sometimes unscrupulous workshops offer the smartphone owner extra servicesby imposing what works fine on fix. To avoid wasting time and finances when purchasing an "apple" gadget, learn its basic specifications, causes of possible breakdowns and ways to eliminate them.

IPhone 5C device repair: user opinions

In many forums dedicated to lovers of Apple products, from time to time there are discussions about the performance of the iPhone 5. Users describe their problems in the process of using the gadget of this version and try to solve them together. So, according to a number of owners of the 5 and 5S models, the most common problems are:

  • departure of the power button;
  • charging stops working;
  • the device does not turn on;
  • speakers do not work;
  • poor internet quality;
  • ripples or black triangles at the top of the display.

At the same time, users highlight a problem that appears more often than others in the first 2-3 months of operation, namely, button release. It is noted that after 2-2.5 thousand clicks on the button have been made, it starts to junk, and then completely crashes. The button itself cannot be repaired, all that remains is to replace the element, i.e. plume. When replacing a part experienced users It is recommended to ensure that the new cable is installed on the tape so that in the future a similar problem does not arise, or does not appear as long as possible.

What will repair the iPhone 5 fly into?

Repairing an iPhone 5 is often technically very difficult. It requires a serious approach and should be produced only in certified centers, which have all the necessary equipment and quality spare parts from the manufacturer.

Average prices for the most common iPhone 5 repair services

Service name Repair price
in service, thousand rubles
Turnkey price
on-site foremen, thousand rubles
IPhone 5 display replacement from 2.7 2,9

If iPhone turns off and does not respond when you press the power button, check the battery power before contacting a service center. Connect your smartphone to a power source. After a few minutes, the charging icon should appear on the screen. Leave iPhone charging and try turning on the device again after an hour.

If you're sure the battery is charged but iPhone won't turn on, perform a hard restart. For iPhone 7 and iPhone 7 Plus, hold the On / Off and Volume Down button for ten seconds or longer until the Apple logo appears. On earlier iPhones, press the On / Off and Home buttons at the same time.

Reasons for malfunction

The inclusion process depends on the following components:

  • lower loop - needed to charge the device;
  • battery - if the battery is discharged or broken, there will be no voltage and the smartphone will not start;
  • power button and its loop - without them the phone will not know that it has been turned on. The power button must work and contact the board;
  • power controller - it distributes power throughout the board;
  • memory, processor and other main elements on the board - they must work for the launch to occur;
  • loops, connectors and conductors - without them there will be no communication between the necessary elements of the board;
  • firmware - errors during updating or flashing may prevent the phone from turning on.

Decision

If iPhone fails to turn on, visit us. We will diagnose and determine the exact cause of the breakdown. If you need replacement parts, we will quickly repair your iPhone. We fix minor breakdowns in 30 minutes, sometimes faster.

1) As you might have guessed, the most popular breakdown of Apple smartphones is broken glass. In the vast majority of iPhones (except 3g and 3gs), the glass changes complete with a touchscreen ( touch glass), this is due to the fact that, in pursuit of smaller dimensions and greater performance, this spare part (display module + glass) is produced as a whole. Interestingly, in most cases the sensor continues to work perfectly and naturally the question arises: "Should I change the module or not?" In fairness, you can see that if the crack is only one and small, you can continue to actively use your gadget without investing additional funds in it (people with cracked windshields drive), but if this drawback is constantly striking you, then everything is better- still change.

There are 3 quality levels of modules on the market for iphone 4 and 4s (copy, HQ and original), and two for iPhone 5 (copy and original). Therefore, you always have a choice between cheaper and better quality. It is best to distinguish the original from the copy by color rendering and glass, the glass of the original modules is smooth, you cannot leave a mark on it with a permanent marker. In addition to brighter colors and more comfortable glass, the original modules are more durable.

To protect your iPhone from this damage, it is advisable to use a cover (for example, a book cover closes the iPhone from all sides, and the bumper can spring a little when it falls, but it will not save if the iPhone falls on an uneven surface) and a protective film (although in reality it only saves from scratches). Also, remember that not all cases are equally useful - the original ones last longer and withstand a shock better, while their Chinese copies can fall apart rather quickly and cause a fall themselves if the device falls out of a loose case.

2) The next position in our hit-parade of breakdowns is adequately taken by a broken or badly worn case. In the case of iphone 3g and 3gs, this is a plastic back cover that can be damaged if dropped "on the back", they also do not stand the test of time, quickly wear out, crack and begin to look less and less presentable. The iPhones 4 and 4c have a separate middle part (it can be damaged by a strong blow or scratched from prolonged use) and a rear glass (almost as fragile as the front glass). The iPhone 5 has a one-piece aluminum back cover, which is quite easily scratched around the perimeter and can easily be damaged as a result of a fall, again for the sake of its small size and weight, the metal is minimal.

How can you protect yourself from this scourge? very simple - most cases protect the case in one way or another when dropped, and the constant wearing of the device in a good-quality case reduces abrasions and scratches to an absolute minimum.

3) Quite often, the plumes of folk favorites fail, because there are many of them and they are subject to natural wear and tear. All buttons, sensors, microphones, speakers, cameras and connectors for iPhones are located on one or another loop. For example, in the iPhone 5, the bottom cable contains: a charging connector, a headset connector, a microphone and an antenna. A system connector ribbon cable (also called a charging connector) can be damaged by frequent cable connection / disconnection, especially if done with excessive force and at a sharp angle. A loop with a power button breaks down when it is used frequently and with great effort. The same goes for the loop of the Home button, which takes up most of the clicks.

To extend their service life, there are simple recommendations: use the buttons only when necessary, press them effortlessly, insert the charging and headphones carefully and strictly perpendicular to the connector, it is also not recommended to suspend the iPhone by the cable or headphone wire (and even more so to unwind it by the wire).

4) Such breakdowns as moisture ingress and strong shocks stand apart. It turns out that there is more in common between them than it seems at first glance: in both cases, the apparatus is damaged in a complex manner, it can suffer motherboard, repairing iPhones can cost a lot of money, and no one will guarantee the stable operation of the device after it (it's like a car that has been in a serious accident - you can return it to its original form, straighten and paint the body, change parts, but it will be a completely different car ), as a rule, after finishing them up, they are sold so as not to risk it. Microcircuits often suffer from a strong shock (as well as moisture), after which they need to be replaced, which is a long and expensive repair, and during the repair process, the condition of the device may even worsen, which is warned in writing in all receipts and orally during the reception of equipment ...

Although our workshop has a wealth of experience in successful restorations of the most hopeless devices, we still do not recommend repairing in some special cases, and if you still manage to fix it, we can advise you to get rid of the device and buy yourself a new one. (In fact, the advice is quite sincere, and from the point of view of banal pragmatism, the restored apparatus can be sold much more profitably than one that does not turn on or is smashed to pieces).

No case will save your iPhone from a powerful hit against a wall or hit by a car, just like from immersion in water. But still, there are some tips on how to act after an incident: do not try to turn on the device, do not put it on charge, (it can be quickly turned off by simultaneously pressing the Home button and the power button for a few seconds), do not try to disassemble your iPhone (usually in As a result, you can only increase the number of breakdowns), take it to a good service faster.

5) Fails after several years of use accumulator battery, which is designed for a certain number of charges / discharges. When a full charge of your mobile friend lasts for half a day with average use, the diagnosis becomes obvious. It is important that in the service (and we do this in case of any breakdowns related to power supply) the device is checked for consumption, if it is too high, then the matter may be short circuitcaused by corrosion or shock and replacing the battery will not help you.

To increase the life of your battery, you need to protect your iPhone from overheating (preferably not leaving it in the sun). You can also reduce the brightness, turn off the 3G network, Wi-Fi, GPS (especially when you are not using them) so that one charge lasts longer.

6) There is a problem with non-original network and car chargers. Using them can damage the power controllers and / or the charging controller, which leads to dire consequences, sometimes fatal. It was noticed that when using non-original chargers, the devices heated up unnaturally and glitched (for example, the sensor slowed down)

7) Let us consider separately the problems at the software level: freezing, errors during flashing. In many cases, a hard reset can help (not everyone knows that an iPhone can be restarted by simply holding down two buttons - the HOME button and the power button until the apple appears). If the reboot did not help, and you cannot flash through iTunes, feel free to take it to the service. In some cases, firmware errors indicate a failure of the memory chip or processor (which usually occurs after a strong blow)

8) Quite often, with small blows, problems with sound arise (in most cases, the interlocutor stops hearing you, or the sound is interrupted for a few seconds). If replacing the bottom cable does not help, then it becomes obvious that the problem is in the Audio chip. You can check it like this - if during a conversation the microphone does not work or the sound is interrupted, and everything is fine when recording a dictaphone, then most likely the problem is in the microcircuit. In such cases, it must be changed.