The reason we chose to use the iPhone is because App Store there are many interesting and useful applicationswhich we can download. But recently, some users reported an issue that App Store won't download or update apps after installing the latest iOS 12 on iPhone / iPad. This is a huge problem since you cannot download applications, especially since you cannot update the ones you have installed. Let's see how you can solve these problems.

How to solve problems if the App Store does not download or update apps

We suggest you wait a little longer before trying several of the solutions listed below. As the reason why you cannot download or update the app on iPhone after iOS updates 12 / 11.2 / 11.1 is probably an Apple server issue. When they fix the servers, the problem will go away on its own. However, if this issue still exists for more than a few hours or more, try the solutions listed below.

1. Check your internet connection

If the App Store won't download apps, make sure you have a stable internet connection to download and install apps from the App Store. This error can occur if your network connection is unstable or network settings on apple device configured incorrectly. If necessary, reset the network settings in the menu "Settings" → "General" → "Reset" → "Reset network settings".

2. Force restart your iPhone

Press and hold the Home button and the Wake / Sleep button until the Apple logo appears. For iPhone 7 users, press the Home button and the Volume Down button to do this. For iPhone8 / X users: Press and quickly release the Volume Up button, then press and quickly release the Volume Down button, finally press and hold the Side (Sleep / Wake) button until the Apple logo appears.

3. Completely remove the application from the settings

This is by far the most efficient method if your apps get stuck downloading / installing / updating after iOS 11 update. This will remove the stuck app from your iPhone or iPad, hence you can reinstall one app from the App Store. Go to Settings → General → Storage & iCloud → Manage. Select an app that you cannot download or update and uninstall it. After uninstalling it, open the App Store and reinstall the app you uninstalled earlier.

4. Download the app to iTunes and sync it with your device

If the iPhone does not download apps from the App store, alternative way is to open iTunes on your computer and download required application... After downloading the app, sync it with your iPhone or iPad. Here's how you can do it.

• Launch iTunes on your computer and click on the App Store on the screen.
• Select the app you want to download to your iPhone.
• After downloading the app, connect your iPhone to PC with a USB cable and open it in iTunes and install it on your device.

5. Reset all settings

Another way to fix this problem is to reset all settings on your iPhone. This method also helped some users to deal with this problem. But the downside is that all of your personalized data and customized app settings will also be deleted in the process.

Go to Settings\u003e General\u003e Reset\u003e Erase All Settings.

After factory reset, try to install or update applications again.

6. Change language and region

Go to "Settings"\u003e "General"\u003e "Language and region"\u003e "Add language"\u003e "English" After downloading the application, change the language to Russian.

7. Troubleshooting with Tenorshare ReiBoot

If you have tried all the solutions we have listed, but you are unable to download or update apps, you can fix your operating system using the iPhone repair tool - which provides a FREE solution to fix all iOS problems. Now let's see how it works.

Step 1: Click the Fix Operating System "Solve All iOS Freezes" button on the main window to enter System Restore.

Step 2: Click "Download" and download the firmware package

Ten consecutive solutions to the problem.

“It wasn't like this under Jobs,” is the first phrase that comes to mind when you've spent an hour trying to revive the frozen gray icon of a downloadable app from the App Store.

About problems with updating software and error while loading applicationsApple did not comment. You have to look for a solution by going through all the stages in turn: from simple to complex.

Note: To combat the problem of "gray waiting icons" and errors when downloading applications from the App Store, it is recommended to perform all the steps one at a time. At any time, the download can go further and there will be no need to follow the steps described in this manual.

Step 0. Read the news

Before scolding your smartphone or tablet, do not be too lazy to look through the site's news feed :) You will probably find the news that "App Store servers have fallen" or the App Store, and the company is doing everything possible to correct the situation.

Step 1. Check your internet connection

The reason why the application may not load or update may be a banal lack of Internet traffic or problems in the operation of the Wi-Fi wireless network around you. The icon of a working Wi-Fi, 3G or LTE still says nothing.

Decision: Open your Safari browser and go to any web page. If everything is in order with the connection, we move on.

Step 2. Stop downloading

A hanging gray icon that is in the "Waiting" or "Downloading" status for a long time is a reason to stop downloading.

Decision: Tap on the icon, thereby stopping the download. Repeated tap can solve problems and the application will start loading.

Step 3. Turn on / off air mode

You can also try to resume the download by briefly switching to the "Airplane" mode.

Decision: From the Springboard screen, pile up and down and click on the airplane image. Wait a few seconds and turn off the mode by tapping the icon again.

Step 4. Uninstall the application and reinstall

Can help in this situation complete removal applications (if possible) with further reinstallation.

Decision: Hold your finger over the "problem icon" and wait for the transition to edit mode (shaking icons). Tap on the cross that appears next to the icon and delete the application. Open the App Store and reinstall it.

Step 5. Parallel installation of the second application

You can restore the download and establish a connection to the App Store by downloading any additional application.

Decision: Download any app you see from the App Store. After the download starts, the hung application can automatically continue the installation.

Step 6. Logging in to your account again

You can reanimate a frozen application by logging out of the account with re-authorization.

Decision: Open the App Store on your iOS device and go to the tab Selection... Tap on the name of your account and in the window that opens, select Go out... On the same page, log back into your account and download the app again.

Step 7. Reboot iOS device

As another option for the treatment of a stuck and stuck loading "gray" application, you can resort to restarting the device.

Decision: Hold down the Power key and disconnect the device. Once turned on again, the application can automatically start installation. Alternatively, use a hard reset: hold down the Power and Home keys for a few seconds.

Step 8. Synchronize purchases with Mac / PC

If none of the above points helped, and the application still flatly refuses to load (there is no way to either pause the installation or uninstall it), you need to synchronize with the stationary version of iTunes.

Decision: Connect your iOS device to a computer or laptop running iTunes. Make sure that you are logged into a valid Apple ID account (the account under which the application is downloaded from the App Store must match the one authorized in iTunes). Select "Synchronization".

Step 9. Factory reset

You can resume downloading the application in a drastic way by performing a full reset.

Decision: Start small and accomplish Reset network settings: open Settings - Reset - Reset network settings... In case that doesn't help, get ready for full reset all settings. Before doing this, create backup iOS device. Open up Settings - General - Reset - Reset all settings.

Step 10. Switch to DFU mode

The last hope for being able to get the desired application or update right now may be putting your smartphone or tablet into DFU mode.

Decision: Connect your device to your computer. Launch iTunes. Hold down the Power key and immediately Home. Hold for 10 seconds. The device will reboot. Continue holding both keys until the Apple logo appears. When a white apple appears on the screen, release the Power key and hold the Home key until the iTunes logo appears with the cable connected. After iTunes writes that the iOS device is in recovery mode, you can exit DFU mode. Hold down the Power and Home key at the same time, and hold for 10 seconds until the device reboots.

Articles and Life Hacks

Timely updates are the key to productive and enjoyable use of any “smart” device. How do I update the App Store without reloading the app itself?

And what to do if problems arise? Below are some helpful guidelines for those who have probably faced difficulties before.

Updating without restarting the application

These recommendations concern, first of all, the 8th version of iOS, which does not have the "Update" button at all, which is why you have to reload the application itself each time you update.

Whether this is the original idea of \u200b\u200bthe developers or a flaw is hard to say. Fortunately, there is a way out.

• We open standard application store on the device and click any of the lower tabs (for example, "Top") ten times in a row.
• In the process, we will be able to observe how the screen turns white, and the content itself begins to update. All available updates will be visible very soon, including updates in the selected category.
• These manipulations are done even faster than manually reloading each program. Sometimes nine clicks are enough.
• We add that this method also works in iTunes Store and iBooks Store, and in the latter case, five clicks are enough.

If the App Store apps are not updating

In this situation, you should try the following.

1. For starters, it's worth taking care of synchronization. Exit from account, reboot the device and re-enter.
2. Following this, it is worth trying to reset the network settings. If this does not help, you can resort to a more radical method - a complete reset of all device settings.
3. In the latter case, you should take care of backupso that you can restore all important data later.
4. There is one more trick we are already familiar with that will help with updates, and can also get rid of the constant "freeze" during the installation process.
5. It assumes a forced restart of the App Store by clicking one of the lower tabs ten times in a row. It is useless to look for such a function in the system settings, since it is hidden.

If it suddenly happens that the application "hangs" during the update, the download will be paused by pressing pause. Well, as a last resort, there is always an appeal to Apple technical support.

The work of the iPhone (4, 5, 6, 7, 8, X), as well as the iPad Air and Pro, as a rule, does not cause complaints from their owners. Nevertheless, sometimes various troubles can happen (applications are not downloaded or updated in the AppStore). Most of them can be easily dealt with on your own, without the help of professionals.

Some users are faced with a very strange situation - a new application update is not downloaded to the iPhone or iPad, and it is also impossible to download any application from the App Store. Are you familiar with this problem? If yes, then read our article, which describes methods to fix it. We hope you find these tips helpful so you can download and update the required applications again.

There are many reasons for this problem in the App Store, so let's look at some solutions.

Check your internet connection

The first thing to do is make sure your device is connected to the Internet via Wi-Fi or a cellular network. Suddenly, what to do?

• If using Wi-Fi, open Settings\u003e Wi-Fi and make sure the wireless connection is turned on.

• In the case of data transfer over a cellular network, go to Settings\u003e Data transfer via mobile network and check that it is enabled.

One of the reasons for the impossibility of downloading data over the Internet is the poor quality of the connection. You can try switching from Wi-Fi to a mobile network or vice versa and check if you can download updates. That's how e 6, 7, 8, X.

Check if airplane mode is off

If the airplane mode is on, then it must be turned off. There is also one trick for solving the problem when the application from the App Store is not downloaded or updated - turning on and off the airplane mode. To do this, go to "Settings", turn it on, wait 15 - 20 s, and then turn it off again. This method may seem silly, but try it anyway!

If this method does not work, then try other methods to solve the problem.

Reload the app in the App Store

Sometimes applications can work very strange and not at all how they should. The App Store is no exception. What if it doesn't work and your iPad or iPhone won't download or update apps? A forced stop and restart is required.

To complete it, double-click on the home screen button, and the applications that you recently launched will open in front of you. To close the App Store, find it and slide it to the top of the display. After that go to your home screen and launch the App Store again.

Turn on automatic date and time setting

Users noted that going into settings and enabling automatic date and time setting makes it easy to fix the problem. The step-by-step procedure is as follows:

• Open "Settings";
• Then go to "General";
• Select "Date and Time";
• Click on the radio button next to "Automatic installation".

If this option has already been enabled on your smartphone / tablet, then proceed to the next step.

Reboot your device

Users often forget how effective a device reboot can be in the event of various failures. Just turn off and on your phone before proceeding to the next steps.

To do this, press and hold the screen lock button, and then slide the inscription Move to turn off. After turning off the device, press and hold the screen lock button until the Apple logo appears.

Sign out of the App Store

Signing out and then signing in to the App Store can help solve the problem when the update on iPhone and iPad does not download. Do the following:

• Go to the "App store";
• Next, select your Apple account;
• Click "Exit";
• Sign in to your account again.

There was an error and how to fix it?

If this method did not help you, then move on to the subsequent solutions.

Update your IP address

If you're connected to a Wi-Fi network, updating your IP address can give your iPad or iPhone back the ability to update and download apps. It's very simple:

• Open "Settings";
• Select "Wi-Fi";
• Find your wi-Fi network and click on the icon (i) to the right of it;
• Tap Renew IP Address.

Free up space on your device's memory

If there is not enough memory, your device will not be able to update or download applications to your iPhone or any other device. You can increase free space by removing unused apps, photos, videos and music. It is recommended to save the files in the archive before deleting. The following is the procedure for clearing memory.

• On the home screen, find the icon for the application you want to uninstall;
• Press and hold the icon until it starts to shake;
• Select "X";
• Click "Delete";
• The application will be removed from memory.

Update software

A bug in iOS may be the reason that the iPhone does not update or download applications from the AppStore. If there is a new version of iOS, it is recommended to download and install it. This can be done over the network or using iTunes.

To update operating system it is necessary:

• Put iPhone on charge;
• Connect to a Wi-Fi network;
• Open "Settings";
• Select "System update";
• Click "Download" and then "Install" or "Install now".

Can't, what to do?

To update the system using iTunes, do the following:

• Make sure you are using latest version iTunes;
• Connect iPhone / iPad to computer;
• Launch iTunes;
• Select your device;
• Click "Summary";
• Click "Check for Updates";
• Select "Download and Update" or "Update".

Read also:

Make sure all restrictions are off

IOS has a feature that allows you to disable some iPhone features, which can be useful, for example, for parents or system administrators... This also applies to the ability to download applications. If you cannot install the downloaded application, then a restriction may be activated on your phone.

Check if the application download ban is enabled:

1. Go to "Settings";
2. Select "General";
3. Click "Restrictions";
4. Enter your password if required;
5. Check the Install Applications menu. If the switch is white and set to Off, you will not be able to update applications. Move it to the "On" position (it will change color to green).

Uninstall and then reinstall the app

This method works when the device hangs in standby, install, or download modes, or when the "Update could not be installed on this Apple account" message appears. Here's how to implement it:

• Remove the app completely from your device.
• Open the "App Store" and find the remote application.
• Click Get to re-install.

We hope that this method helped you solve the problem when the application on the iPhone is not downloaded or updated. If not, then move on to the next one.

Reboot your router

Problems with the Internet connection can be the reason for the inability to download applications. Disconnect the router from the network, wait 30 seconds, and then turn it back on. In addition, the router's firmware may need to be updated.

Check - perhaps the reason is in one of the applications

In some cases, one of the applications may cause download or update problems. The solution is to consistently uninstall applications until you can download content from the network. It can take a long time, but such a procedure can be effective.

The automatic app update feature was first introduced in iOS 7. As soon as a new version any program, the system downloads and installs it without asking for user permission. On the one hand, automatic updates are very convenient, since you don't have to constantly go through the same procedure.

On the other hand, some iPhone and iPad owners may not like the lack of a sense of control over what is downloaded to the device. If desired, the user can disable the automatic update feature. This is quite easy to do.

How to enable / disable the automatic update feature in iOS

1 ... Open the application " Settings».

2 ... Go to section iTunes Store and App Store.

3 ... Scroll to the subsection “ Automatic downloads"And, if necessary, activate or deactivate the items" Programs"And" Updates».

There is also a solution for those who want to use the automatic update function, but do not want to consume mobile traffic. The developers have provided the ability to automatically update only when an active connection to a Wi-Fi network.

Note: Apps are automatically updated when the iPhone or iPad is connected to a charger.

You can configure automatic updates via Wi-Fi as follows: below in the same section, you must turn off the toggle switch " Cellular data". Now, when the smartphone is connected to Wi-Fi, the applications will be automatically updated, and once again think about safety mobile traffic don't have to.

Unfortunately, the developers did not provide for the possibility of selective automatic updating, so it will not be possible to configure this function for any specific applications.

In general, automatic updating is a rather useful thing, but sometimes it complicates the user's life. As a rule, in new versions, application creators fix the flaws of previous releases, but sometimes updates still contain bugs that can worsen the performance of the iPhone or iPad.