How to reset Nokia Lumia 1020. Nokia Lumia freezes? No problem - there is an easy solution! Why nokia phones freeze

Answers on questions

How to restart the Nokia Lumia phone? This question is often asked by the owners of gadgets from the Finnish manufacturer. operating system Windows Phone, on which this device works, has established itself only from the good side. It functions quite quickly, and there are almost no failures. However, sometimes there are freezes, and this is quite normal. In such situations, the owners begin to panic, since the gadget does not respond to button presses. But you shouldn't get upset ahead of time. You can deal with such a problem yourself. "How?" - you ask. Read below how to reboot Nokia Lumia.

Phone hangs: the first way to solve the problem

First, let's look at the “soft” way to solve the problem. Professionals call it "forced reboot". This method is suitable if the smartphone has stopped executing commands, and the boot process does not occur. The user must hold down two buttons for 15-20 seconds - blocking and the volume rocker on the side of the sound reduction. If everything is done correctly, the screen will go out. Literally after one or two seconds, the device vibrates, which indicates the beginning of the process. After that, you need to wait until all elements are fully loaded and set the date / clock. As a rule, this action will quickly revive the Nokia Lumiya phone.

How to restart a smartphone: the second method

"Hard" reboot is the second way to solve the problem with a frozen gadget. It should be used only in extreme cases, as there is a risk of damaging files operating system, which will lead to inoperability of the device. Everyone should decide whether to use it or not, having evaluated all the possible consequences. Many advanced users recommend creating a backup copy of the data stored on the Nokia Lumiya phone.

How do I restart my device using this method? To do this, you need to simultaneously hold down three buttons - the lower part of the volume rocker, the lock key and the camera. It is necessary to keep them pressed until the moment the vibration begins. After that, the Lock / Power button is released and the others are still held for approximately 5 seconds.

Rebooting the smartphone through the settings - the third way

What to do if the user began to face frequent freezes of the Nokia Lumiya phone? How to restart the device in this case? As a rule, this problem is not accompanied by long periods of inoperability, so you can try to restore the factory settings. To do this, the user will need to go to the menu and select the "Settings" section. It has a sub-item "System". The user needs to select "Reset phone settings". Upon activation, a reboot will occur, but all custom settings will be deleted, and the owner will have to configure the device again.

Conclusion

Although very rare, Nokia Lumiya still freezes. Now you know how to restart the gadget. Three ways are indicated above. However, if none of them helped, or the phone simply does not respond to button presses, you can remove the battery for a few seconds. After that, the phone should turn on normally. If this does not happen, then it is recommended to contact the service center.

1020, 920, 925 and 928 and earlier Lumia models (800 and 900) are equipped with a monolithic body, which means that the phone is completely protected from access inside: the battery can not be removed and replaced, alas, you yourself will not be able to, you will only have to contact the SC by Nokia. The same applies to cases with freezing phones, when simple removal and installation in place battery helped to "revive" the gadget that stopped responding to user actions. In such cases, there are two options for solving the problem: Soft Reset and Hard Reset.

Soft Reset Nokia Lumia 1020

To perform a Soft Reset, use the following set of actions:

To perform a Soft Reset ("soft reset"), simultaneously hold down the Power button and the volume down button until the phone vibrates three times. Then, within a few seconds, a reboot will occur and the Nokia logo will appear on the smartphone screen.

Hard Reset Nokia Lumia 1020

Sometimes Soft Reset does not solve all the problems that have arisen with the phone, in such cases they resort to the Hard Reset method ("Hard Reset") to solve the problems. Warning: the Hard Reset procedure will destroy all information stored in your phone's memory. It is always worth remembering to keep permanent backups of your most important data here. So let's get started.

Step 1: Copy all information that is important to you on your phone and save it in a safe place.

It is worth remembering that a Windows phone is automatically configured to save your contacts to a Microsoft account.

Step 2: If your windows smartphone allows you to "get" to the phone settings, do the following: select Settings / Settings\u003e About phone / About\u003e Reset your phone / Reset your Phone. [All your personal information will be deleted and the phone settings will be returned to factory settings.]

If the phone shows no signs of life (read - reacts to switching on), follow the instructions below:

Step 3: Turn off your phone.

Your smartphone must be off before proceeding with the next procedure.

In addition to the method described above, you can Hard Reset your smartphone using the three-button reset method shown in the picture above. Press the Camera button, Volume down button and Power button at the same time. Wait until the phone vibrates. When the vibration is triggered, release the Power button, but continue to hold the Volume Down button and the Camera button until the phone restarts and a welcome picture appears on the screen.

Note: Nokia has released an additional set of instructions in case the method described above does not help you restart your own smartphone.

02.06.2017 Frenk 6 comments

In modern models of Nokia phones, such as lumiya 720, 1020, 925, 920, 625 and so on, we find more and more advanced technologies.

Unfortunately, from time to time they can refuse to obey us and hang. If you are one of the model owners Nokia Lumia, see below how to deal with such a problem.

When your Nokia lumiya is not responding - it is frozen, then the easiest way to bring it back to life is to remove the battery.

Unfortunately, some of the Nokia Lumia phones have a built-in battery, so this option will not be available to you.

This can happen on the splash screen, on the logo when turned on or during operation, when it does not respond to anything - then use one of the reset methods described below.

NOTE: the keyboard nokia, for example, 210.2, can also freeze, only the methods below will not always work, there are other technologies. What is provided here applies to those that run on Windows Phone.

Nokia lumiya hangs - do a soft reset

Its task is only to reboot the phone and restore it to a usable state.

This is a non-invasive way to reboot your phone so that all data and images are not lost. How to do it?

If your phone does not respond to normal power button presses, press and hold the volume down key at the same time for a few seconds.

After a while, the phone should vibrate and restart. Unfortunately, in difficult cases, this method may not be effective. Then try a hard reset.

Nokia lumia phone freezes - do a hard reset

Using this method you need to remember that after this operation all data on the phone will be deleted.

This can only be done when the phone is off. If so, press and hold three buttons simultaneously: volume down, power on and camera.

Wait for vibration to appear and release the power button. Then hold down the volume down and camera buttons for about 5 more seconds. Next, the process of restoring factory settings will begin.

NOTE: The above is for Windows Phone 7. If you have Windows Phone 8, read below.

Be sure to turn off the phone, hold down "Power on" + "volume down" and hold it until it vibrates.

When the vibration starts, release the "Switch on" immediately, and hold the "Volume" until an exclamation mark appears on the screen.

Now successively press the combination "Volume (+)", "Volume (-)", "Switch on", "Volume (-)". After that, recovery will begin.

Why nokia phones freeze

Most often, Nokia phones freeze through memory. For example, in lumiya 720 it is not enough only 512 MB.

Therefore, they need to be cleaned from time to time from "trash" otherwise they start to freeze (try to have 50% free).

They can also freeze through software glitch... Then usually the problem is solved by flashing, which is not difficult to do on your own.

Nokia can hang for hardware reasons. For example, through the failure of a component.

What to do? Send for diagnostics, since it is often impossible to find out the cause without special equipment.

Of course, other reasons are in no way excluded, but these are individual, and not typical. Good luck.

6 thoughts on "What to do if a Nokia phone is frozen"

thanks, soft reset helped me.

VERY UNCOMFORTABLE WITHOUT COMMUNICATION, THANKS, SOFT RESET HELPED ME!

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Nokia Lumia 1020 force reboot and factory reset

First try this to soft reset your Nokia 1020 Lumia. Turn off your Nokia 1020 Press and hold the Volume down and Power buttons until it vibrates, after that you have to release all the keys then phone will vibrate 3 times. All data will be lost!

To hard reset your Nokia Lumia 1020 using key combination - WP8 - Windows Phone 8

Recover your Windows phone 8 phone Nokia Lumia 1020 (WP 7 see below) reset forgotten password Nokia Lumia 1020 phone, unlock your Nokia Lumia 1020

1. Turn your Lumia 1020 off.
2. Press Volume DOWN and keep pressing it while you connect the charger until you see an exclamation mark !.
3. Press - in this order - Volume UP - Volume DOWN - POWER - VOLUME DOWN.
4. Your phone will reset and reboot. Pls be patient during the reset process.

To hard reset your Nokia Lumia 1020 using key combination - WP7 - Windows Phone 7

Turn off your Nokia Lumia 1020. Press and hold the following buttons Camera + Volume down + Power until your phone vibrates, then release only the Power key and keep pressing the Camera + Volume down for a couple of seconds 4-5s until the phone reboots.

Do not forget to check for updates Go to Settings\u003e Phone Update.

Factory reset Nokia Lumia 1020 from the menu

On the start screen Scroll down to the bottom of the screen. Tap arrow.

Reset nokia 1020, factory reset Nokia Lumia 1020 phone

Sometimes we run into problems on our phone that cannot be resolved by changing the settings, uninstalling the app or restarting the device, the only remaining option is to execute hard reset (factory reset). This will delete all data from your phone and fix your Nokia's freezing, braking or lagging, so the first thing to do before doing this is to create backups all files stored on the device.

The easiest way is to connect your phone to your computer and copy the folders that you want to restore after the update. If all your photos and documents are stored on MicroSD, there is no need to copy. The same goes for the cloud. Just make sure all files are in sync before proceeding with the hard reset. I also recommend turning on autoreservation in the settings for personalized information, game progress, etc. I also recommend using Gmail from your phone memory.

If your Nokia phone freezes, slows down or lags, there are several ways to fix it. It's worth noting that before making any major changes, you should back up your phone's files and try to do it regularly.

First you need to try something called a "soft reset". Remove the battery, if you can, and put it back in, then turn on your Nokia phone. If you are unable to remove the battery, try the following:

Press and hold the Volume Down and Power buttons on the side of your phone at the same time.
Continue holding both buttons until the phone turns off, which takes about 8 seconds.
After you turn on mobile phone, it should start working fine.

If that doesn't work, you will most likely have to reset your phone to factory settings.

This is a big step as a reset will return your phone to factory settings. This means that contacts, videos, photos, saved text messages and all downloaded applications. When you start resetting your phone to factory settings, you will see several warning messages.

Return to factory settings if Nokia phone does not turn on (method 1)

Due to hovering, lagging, or braking Nokia, if the method above did not help you, you can take the following steps:

Open the list of applications on the home screen.
Open "Options" and then select "About phone".
At the bottom of the "About phone" menu, select "Reset to factory settings."
You will see a couple of warning messages. If you still want to continue, click Yes both times.
After that, the phone will turn off and reboot.

Back to 1 of 4 Further

Different versions of Android may have different steps, you need to find the reset section.

Return to factory settings if Nokia phone does not turn on (method 2)

The second factory reset method is slightly different and will not work for all models.

Hold down the Volume Down, Power and Camera buttons at the same time until your phone vibrates.
As soon as it starts vibrating, release the power button.
Continue holding the camera and volume down buttons for another 5 seconds.
The phone will then restart.
Since the mobile phone has returned to the factory state, you will need to configure the basic settings that are set when the phone is first turned on.
All parameters will need to be reset, including Internet connection and SMS sending settings.

Resetting Nokia phone to factory settings via firmware (method 3)

This method is useful if your Nokia phone freezes, slows down or lags when turned on.

When turning on the phone, hold the power button and volume up for 15 seconds.
The software menu will turn on, use volume up and down to select "Wipe Data / Factory Reset" and press the power button.
Next, select "YES" and confirm with the power button.
After deleting the data, press the power button again to restart the phone.

Back to 1 of 3 Further

The third reset method is clearly demonstrated in the video:

Possible solutions for Nokia Lumia 1020 random freezes

1. Make sure that applications you are not using are disabled in the background.

2. Check if your Nokia Lumia 1020 is up to date and all applications are up to date by going to Settings\u003e Phone update\u003e Check for updates.

3. Restart your phone by holding the Power and Volume Down buttons until it vibrates.

4. If you see that a soft reset hasn't gotten your Nokia Lumia 1020 free from random freezes, do a hard reset. First, back up your important files on your phone, and then go to Settings\u003e About Phone\u003e Factory Reset. (Photo above)

5. If this did not help to get rid of freezes, lags and brakes of Nokia, perform a hard reset while holding the volume down button and connect charger... You will see an exclamation mark on the screen. Then you need to press the buttons in the following order: Volume up, volume down, power button, and then again volume down.

6. Run diagnostics by dialing ## 634 #.

Nokia camera slows down, possible solutions to the problem

So, if the camera application on your Nokia phone slows down, you can do the following:

Go to section Google photos \u003e Settings\u003e Google Apps.
Disable "Show Google Drive Photos and Videos in Your Photo Library".

That's basically it. Until the camera freeze is fixed, this problem seems to be solved that way.

When setting up your phone for the first time, I recommend going to Settings\u003e System Updates"To check if latest versionand then enter your account Google and update all apps preinstalled on your device. If you just bought a phone and are setting it up for the first time, check to see if latest updates systems. If you need to do a hard reset on a phone that already has the latest OS version installed, then the reset will install the same version.

The device is now ready to install new applications, additional settings and everyday use. I hope that you have fixed all the problems (Nokia slows down, lags, freezes) that you encountered.