We learn your debt to Rostelecom

Answers on questions

Very often, users forget to pay bills on time, although cash in advance is possible in the company. As a result, the Internet and other services are temporarily disconnected, and the person is asked about how to find out their debt to Rostelecom to make the full amount of payment on its personal account.

By phone Rostelecom
Through personal account
Service center
Post office
Official company service center

Learning debt through phones

If your debt has been formed, and the Internet or telephone has ceased to work, you can call the free number to find out how much cash should be made to your account. To do this, call the number 88001000800 - single free room.

It provides a virtual voice assistant, which will indicate which keys to be pressed in tone mode to obtain information. If you want to contact the operator, then press the appropriate key. Be prepared for the fact that operators can request your data confirming the identity, as well as the number of the contract or telephone, address of residence, city.

Also on the official Rostelecom website we advise you to see the contact details for the selected region. In the upper left corner, select your region or city if it is in the list, after which the page will reboot with updated data. As an example, how it looks, I was chosen one of the regions:

How to find out debt through personal account LK.RT.RU

If you have access to the Internet, you can start your personal account to manage the services, receive information from sending about expenses every month, quickly replenish your account, find out about new rates. As statistics shows, most users manage Rostelecom services through a personal account.

If it is not registered with you, go to the official website of the company and select the "Personal Account" tab, as in the screenshot:

Enter your login and password for authorization. The system will display your current balance, the latest replenishment transactions.

In order not to forget to replenish the account on time, we advise you to activate the option to automatically send notifications to the email address. In this letter you will be provided with full information about the balance sheet, expenses, possible methods of replenishment. Comes notice once a month. This is an alternative to payments that previously sent all subscribers to their address or registration.

With the help center Rostelecom

You can find out the status of your account in any office of the company, because Currently, there are several service centers in almost every city. Be sure to take with you a document that confirms the identity and number of the contract. There, you can pay any services and get advice on any other issue.

To find out the debt in Rostelecom through Sberbank, you can use ATMs or online version, both on the official website and through Android or iOS app. Here you can quickly replenish your account with any card. At the moment, payments are carried out without any additional commission.

With the help of Russian Post

To pay in Russian Post, it is enough to know only the number of the contract, and you do not need any additional data, such as a passport or any other document. Earlier in the system received payments only for the phone, but now payment is possible and for the Internet. This option is available in all compartments, so choose the nearest to your home and pay bills.

Very often, users have additional issues on payment associated with mobile services, personal accounts, the Internet. Below we will specifically respond to the most frequently asked of them.

Attention! Through post offices, payments can be credited from 12 to 72 hours!

Learning an arrears in the personal account

For each service in Rostelecom there is a personal account - your unique number that is sometimes required to pay and make payments, for example, through bank cards. To find out the debt, you can go to your personal account, logged in under your account and go to the "My Services" tab. The system automatically displays all your accounts, as well as for each of them.

Attention! If you do not remember, you can call the support service for a free number for your region or contact any of the offices in your city. The personal account, as a rule, does not change for the client throughout the service life of the service.

We look at the telephone debt

A certain part of the people (mostly elderly) use only communication services or cable television, respectively, they do not have the ability to learn the telephone debt through the personal account. How to be in this case? There are such ways:

If you have a stationary home radio telephone, you can send a request to the company by typing the * 105 # command and the call key.
If the phone is usual, then call the free number 88001000800. Wait until you respond to the liberated operator, and explain the reason for your call. You will definitely request passport data, address of accommodation and the number of the contract, so be prepared to provide similar information.

Watch the Internet Debt

As in all other cases, the debt for providing the Internet can be found through the personal account, in any of the company's offices or by telephone support services. In the article, we have repeatedly pointed out a single free number for all users.

As you can see, learn about debt in any account in Rostelecom can be in different ways, depending on the services you use, as well as the capabilities that the user has (access to the Internet, radiotelephone, etc.).

As mentioned earlier in the material, you can activate the service of automatic sending reports to email in the Personal Account. Thanks to this option, you will always be aware of how much and when you want to pay funds.
In Sberbank, you can connect the option of automatic replenishment of the personal account. The system will replenish the balance in real time. Such services are connected both for mobile phones.
We recommend that you always put money with a stock in order not to leave in minus. If this happens, the connected Sberbank option will automatically replenish the balance.
If you have access to the Internet, be sure to connect your personal account on the Rostelecom website to at any time, view statistics, news ribbons with tariffs and services.