Rostelecom support service. Telephone hotline 8 800

It turns out I'm a balbes! Self-critical? Yes. Well, how else can you call a person who has sincerely believed sincerely, what to reach the tech support of Rostelecom just?

In fact, it is very difficult, I assure you! Moreover. Many not without reason argue that

Almost you can not get through to the technical support of Rostelecom!

This, of course, is not quite so. You can still get through, albeit hard. Checked personally.

There are several ways, and each has its own nuances. Here about these nuances I will tell you today.

It all started with the fact that quite recently I sincerely thought that there would be few wishing to argue with the fact that Rostelecom is not only one of the largest and most popular Russian telecom operators, but also one of the most reliable.

While it did not connect to them! Now this is not at all sure. "Kosychit" Rostelecom is no less than others. Or maybe more. It seems like "and on the old woman there is a drup."

That home Internet "crashes", then the communication speed disappears, then television is turned off. And it happens that the cost of services changes without our knowledge.

In general, despite all the advantages of Rostelecom, we often need the help of a specialist of their technical support.

It is for such assistance and created in Rostelecom the telephone of a hotline, according to which it is alleged, the support service Rostelecom will always help us with solving any problems.

They themselves argue that in Rostelecom, the hotline works efficiently and stable, so contact the Rostelecom operator, as a rule, does not represent any difficulties.

But is it really?

That's just about phone support Rostelecom And I will tell you in this article.

Some advantages of technical support Rostelecom

Yes, yes, do not be surprised. There are few advantages, but they also have.

1. Technical support Rostelecom works around the clockSo you can contact your specialist with your question at any time of the day and night.

And further. Note!

All calls Operator Rostelecom free Both from urban and mobile phones!

2. What questions help solve the Rostelecom client support service? Their great set - they include all problemsassociated with communication services, interactive television or access to the Internet.

It is believed that qualified specialists in the Call Center Rostelecom will be readily responsible for any of your question regarding the provision of the company's services.

However, it is only so considered. And reality, as always, far from ideal. With pluses finished

Now minuses

The main minuses are two.

1. Not only me, but many other subscribers on our own skins have experienced that i can not get through to the technical support of Rostelecom. Well, more precisely - almost impossible. In fact, it is possible, but very, very long.

And it is also very important to know the phone number for which you should call.

Because these technical support numbers in Rostelecom are a lot. (About this - just below) And the biggest disappointment is experiencing, probably, it is not half an hour "hang" on the phone, waiting for the operator's response. And at that moment, when, stating, finally, his problem is a living operator, you hear in response: Wait, now I will switch you to ...

I want to first throw the tube into the wall first, and then make a personal visit to their office. To express everything I think about them.

2. In some questions "specialists" hotline Rostelecom any Specialists are not.

Perhaps these girls were even taught something. They are perfectly dealt with tariffs, connecting and payment services. They even know that you need to advise you to overload the modem or router.

But often just go away from the answer and solve your problem. Especially if the problem you have really serious, or does not fit into their templates.

However, there is still a northful. Because to dial. And here, as I said just above, it is very important to understand where exactly you need to call.

So what is the same in Rostelecom the technical support number?

And in Rostelecom phone technical support not one - works several telephone numbers at onceThrough which you can call the Rostelecom operator, and get a competent consultation.

Probably there is something positive in it. Not in vain, the company Rostelecom created a lot of technical support services for its customers, however? Each of these services has your own phone numberThrough which you can call the operator.

To contact the Rostelecom operator, simply call one of these numbers .

Rostelecom Hotline, Phone 8800:

• The most convenient option to contact tech-supported Rostelecom Phone hotline 8 800.This is a free federal number. Client support services - 8 800 181 18 30.
• Rostelecom technical support service.Consultation on any technical issues, including cellular communication, television. Here also applies and tech support Rostelecom Internet. Setting up equipment and challenge specialist at home. - Telephone number 8 800 707 18 11 .
• Order Connecting services or learn about the information about the services provided by Rostelecom can be in sales servicecalling by phone 8 800 100 08 00 .
• In case you need to learn any information about the tariffs on the services provided or their terms, the conditions of registration of contracts or you have a complaint to a company can be referred to specialists. Help service.In this case, you need in Rostelecom phone number operator 8 800 707 18 00 . More about this number, you can find out detailed information about the status of your personal account and the payments made.
• Total short phone number cellular Reference Service – 111 .
• Autoinformertell you how to remotely change the tariff plan for fixed telephone services and the Internet if you get 8 800 707 33 33
• Service service cDMA cellular customer support expects you by phone 8 800 450 01 56 .
• If you are a CDMA subscriber and you have any questions regarding the provision of this service, call the number 8 800 450 01 59 - Qualified Specialist Information support for CDMA subscribers I will be happy to answer all your questions.
• Technical support for CDMA cellular subscribers Available by phone 8 800 450 01 56
• In case of issues regarding the service broadband Internet accessRostelecom provides, it is recommended to contact the number 8 800 300 18 03 where you can always get a detailed advice.
• You turned to customer support service, but the operator's work did not suit you? For filing complaints and various complaints Created a telephone number 8 800 300 18 03 .

These phones, as you already understood, work throughout Russia. For example, I live in St. Petersburg to call Rostelecom SPb Telephone technical support should also be selected from the above.

How to call Operator Rostelecom in international roaming

Well, well, in the fact that contacting the operator Rostelecom in Russia there are many ways - dealt with. But what if you are abroad?

How can I contact Rostelecom cell phone operator, if you are in international roaming?

Yes, almost the same! You, again, will help the Rostelecom support service, whose phone number in this case will be a little different. But also free.

Yes Yes! Enough in roaming to call the phone number +7 902 188 18 10 . IS FREE!!!

The only thing that is worth paying attention is to dial the number of Operator Rostelecom should be so - in an international format, that is, after +7.

When there is no phone at hand ...

And in conclusion - a few words about the fact that there is still in Rostelecom Internet Support Service.

It is needed in cases where there is no possibility to call Operators of Rostelecom to the hotline. It happens that the phone comes out or lost. And even worse - there are suspicions that your phone is stolen, and this reptile has access to your SIM card and personal account. What to do in such cases?

First of all - do not panic! You have a chance to get a full-fledged consultation of a specialist if you have access to the Internet. The hotline Rostelecom Internet will help here.

You can promptly set the hotline specialists any questions in the "Personal Account", on the "Write Support Service" page.

Maybe this is the only real way to contact technical support Rostelecom, eh?

So you could get through to them?