This account is temporarily blocked by wow. What if your account has been blocked or temporarily disabled? Computer security - account security

Settings

And did not follow, faces a hack problem. What to do, if account hacked? (tips from Blizzard themselves)

First, you need to be calm and understand that your account (if you are playing on) will return to you safe and sound.

What could happen if you don't log into your account

you forgot or lost your account password (in this case, use the password recovery form -)
you can't log into your account in any way due to a real hack

Is the account really hacked?

the password worked fine so far
a security device () is attached to your account, but you did not attach it
you recently updated your password and now you cannot login
your entry is locked and you have no idea why

If at least one of the above examples suits you, then you urgently need to use the account recovery form -

Account theft and hacking

The first question that arises from the victim “ How could this happen?". The most intelligible answer is that the most elementary theft occurs when the username and password are transferred to third parties, that is, you yourself provided the attacker with the data from your account. It can be absolutely anyone (often disguised as a Blizzard employee) trying to get all the information out of you. In no case should anyone and never give the data from the login to your account. Blizzard always warns players - “ Blizzard staff will never ask you for information from«.

The first steps to getting your account back is to patch any security holes. If your entry has really been hacked, then check exactly how you fell for the scammers. Below is compiled to help you take the appropriate action.

Account hacked reasons

Phishing emails

Phishing emailsEmailing is one of the most popular scam tactics. Most of the records are stolen because of these letters. We are talking about messages and links leading to the site, which are very similar to the official one from Blizzard. Most often, such letters come in a broken english language, so if you specified Russian in your account settings, and you received a letter in a completely different language, this is the first reason to be wary.

In such messages, as expected, you need to go to the site and enter the username and password for your account, after which this data instantly falls into the hands of attackers.

How to recognize phishing?

at " phishing »The letter you are asked to provide your username and password (this letter from Blizzard NEVER will not ask you to provide any data)
at " phishing»The letter frightens you with urgent need and violations of the rules (for example: an investigation has been initiated against your account regarding the distribution of hacker software; you will be required to immediately provide your login and password, otherwise sanctions will follow up to deletion)
« phishing»Letters can entice bonuses and specials. offers (for example: early access to the Beta version;; free)
« phishing »Letters may contain spelling, grammatical or punctuation errors (if the letter contains at least one mistake, this is sheer divorce)
at " phishing "Letters may be asked to go to the site and enter your data there (in no case should you do this; to protect yourself and yours, turn on" phishing »Filter)
at " phishing»Letters, the sender's address can be very similar to the official one (it is very important to check the information about the letter to ensure the authenticity of the letter)

Not only can email be dangerous, but in-game mail messages can also be sent (allegedly) from Blizzard employees. Never fall for such tricks if you don't want to lose your account.

Computer security - account security

Before playing, be sure to make sure that:

your password is quite complex (use letters, numbers and symbols to avoid obvious password guessing; under no circumstances use passwords like "qwerty", "poiuytrewq", etc.)
do not share your account with someone else (firstly, this is prohibited by the terms of use, and secondly, this greatly undermines security)
never store account data on electronic media, such as: CDs, text documents, etc. (it is very important to write down the data from the account in a notebook or notebook so as not to create problems for yourself)
never give your password to anyone (neither in the game, nor by mail, nor by any other means)
do not post your e-mail, login or password on the forums (this will significantly reduce the security of your account)
it is strictly forbidden to unpack * exe format archives (these programs are often aimed at stealing personal data and this can be not only an account)
avoid sites offering free, characters and in-game items

Technical support (support)

And finally, if your problem is so global that you cannot solve it alone, contact woW technical support () or call one of the phones below:

Russia — 8800 5550106
Austria - 01 206091415
Belgium - 02 2008688
UK - 020 34502175
Germany - 069 380789184
Holland - 020 2035145
Denmark - 80 60 22 15
Spain - 912757763
Italy - 02 69430628
Norway - 800 83997
Finland - 0800 97443
France - 01 57324089
Sweden - 020 1605821
Poland - 022 3060409
Switzerland - 0227614078
Ireland - 014897164

Be always vigilant, change passwords as often as possible, keep an eye on Blizzard news and your account will never be hacked!

Friends, hello. Today's article will be useful primarily for corporate users of Windows-based computers working with standard local accounts. Whereas, only authorized persons of the company in the form of employees of the IT section can log into accounts with administrator status. Although, in a certain family microclimate, the problem described below can be encountered using home devices. What kind of problem is this? And this is the inability to access Windows with a notification on the lock screen "The user account is locked and cannot be used to log on to the network." What kind of blockage is this, and how to deal with it?

So, we can not enter Windows, because we see this on the lock screen.

Such blocking is the result of a certain number of unsuccessful attempts to authorize in the local account, if the computer administrator has made the appropriate settings for the local group policy.

Lock Windows Accounts

The computer administrator can set a certain number of attempts to log into user accounts in local group policies. If this number of attempts is exceeded, the account is blocked for entry. This is such a protection against guessing passwords. Even if we are not dealing with a situation of trying to brute-force a password for someone else's account, but simply its true owner inattentively entered characters or did not look at the keyboard layout, it will not be possible to enter the system even if the correct password is entered. You will have to wait for the time set by the administrator until the login attempts counter is reset. And, of course, until the blocking time expires.

Such protection against guessing passwords is established in the local group policy editor, in the account lockout policy.

When this threshold is set, other policy settings - the time until the lockout counter is reset and the duration of the lockout itself - will automatically be set to 30 minutes.

They can be changed if necessary. And, for example, set a shorter time to reset the counter of unsuccessful password attempts.

And, on the contrary, increase the blocking time of the account itself.

This protection applies only to local accounts and does not work when trying to guess a password or pin code for connected Microsoft accounts.

There are several ways to unblock a blocked account:

If access to the administrator account is not possible, remove the lock by booting from a removable device and tweaking something in the Windows registry.

How to unblock your Windows account if you have administrator access

If your account is blocked, but you have access to the administrator's account, you must log in to the latter and unblock your own in this way. Press the Win + R keys, enter:

In the window that opens, in the "Users" folder, look for your account and double-click on it.

In the window of the opened properties, uncheck the "Block account" box. We apply.

Trying to log into your account.

Note: if you do not have a password for the administrator account, you should not try to log in using brute force. Protection against brute-force passwords applies to all local accounts, including the administrator. After a certain number of unsuccessful authorization attempts, his account will also be blocked.

How to unblock your Windows account if you don't have administrator access

If there is no access to the administrator account, we extract a DVD-disk or a USB flash drive with the installation process of any windows versions or Live-disk with the ability to edit the operating system registry. We boot the computer from a removable device, in our case it is a Windows 10 installation flash drive. Important: starting from a removable device should be carried out only upon reboot windows systems 8.1 and 10. Normal shutdown cannot be used, because in these versions, due to the fast startup function, the system kernel is loaded from a file previously saved on disk. We also need the kernel to boot with modified registry settings.

At the first stage of installing Windows, press Shift + F10. We start the registry with the command line:

In the overview window, go to the root of the devices "This computer" and go to windows partition... We have it designated as a drive (C: \\), but the system drive can also be listed under a different letter. Here you need to be guided by the volume of the section. On the system partition, open the "Windows" folders, then - "System32", then - "config". Inside the latter, we need a SAM file, this is the so-called registry hive, we open it.

An open bush needs to be named somehow, the name is not important. Let's call it 777.

Inside the registry key HKEY_LOCAL_MACHINE, we now observe a new branch 777. We expand the path inside it:

777 - SAM - Domains - Account - Users - Names

Find the name of your account in the "Names" folder. For example, we need the user Vasya. Let's see what, when you select Vasya, is displayed in the registry panel on the right. We have a value of 0x3f8. The same value, but only in a different writing format - with extra zeros in front and caps - are now looking for above, inside the "Users" folder.

Wednesday, January 16, 2019

Was it mistakenly blocked or temporarily disabled? Fill out our web form.

We want to help! Please contact us if you believe your EA Account or one of your usernames has been suspended or temporarily disabled by mistake.

Click at the top of any EA Help page.
Select the game in which your account has been suspended or temporarily disabled. If the issue affects your EA Account entirely, select Origin.
Select a platform.
Please select "My account", and then - "Blocked or temporarily disabled account".
Please provide any other details below.
- For example, if you chose Origin, tell us if you are playing with Origin Access or not.
Click "Choose a communication method".
Sign in to a locked or temporarily disabled entry if you haven't already.

After that, you will see our web form. Fill it out so that we have an idea of \u200b\u200byour problem.

When filling out a web form:

The theme should be in a simple format: [locked or temporarily disabled account] - [game or product in which you were blocked or disabled] - [your username].

For instance:

Locked Account - Battlefield 1 - MySoldierABC
Temporarily Disabled Account - Answers HQ - Player1234

Include this information in your problem description

Below the subject of the message there is a field in which you can elaborate on your problem. To help you, we need the following information:

Your username
- Your EA ID, PlayStation ™ Network Online ID, Xbox Live Gamertag, User ID in a specific EA Mobile Game, or Username in Game.
- Your username on Answers HQ is the same as your EA ID, but your username in a game like The Sims might be different. Please ensure that when you contact us, you provide the necessary information about your username, forum and the language in which it is spoken.
- Need help finding your User ID in a mobile game? .
Details of the error or notification messages you've seen.
- Tell us what happened and explain why we should reconsider our decision about your account.
The email address associated with a blocked or temporarily disabled EA account.
- If you are playing a mobile game, your email address may not be associated with it. Make sure to use the email address associated with your EA Account when contacting us. This will help you find out more about the steps we have taken with your mobile game account.

We consider all appeals to us. Even though we always try to respond within 5 business days, we are still human. Sometimes it takes longer to address the problem.

Look for letters from [email protected] ... Block and disconnect emails and replies to your messages will be sent from this address.

Help by phone or chat is provided in most cases. However, our Blocked or Temporarily Disabled Accounts team only works with by email... The web form you submit will be reviewed by consultants who specialize in account locks and temporary disconnections.

i will not receive the letter?
can you unblock my account? who else can help?
i don't know which account is locked?
i can't connect to EA and other developer games?

what if i don't receive the email?

Blocking and disconnection letters and replies to your messages will be sent from the address [email protected] ... Make sure that:

you added [email protected] to the list of trusted addressees,
you have checked your junk and social media folders.

What if you can't unblock my account? Who can help?

In some games, differences are resolved differently. Follow the link for your game if you see it listed.