Quite often, subscribers of both fixed and mobile phones are faced with the accrual of extra money to their account. For unknown services rendered. In order to find out where such snags come from, as usual, they are zealous to take printout calls from this subscriber number. But not everyone knows how this is allowed to be done and who has the right to use a similar service.

Instruction

1. If you want to take printout from your landline phone account, you need to contact your telephone company. You can easily obtain a printout of outgoing calls from the telephone company office. To do this, you need to take a figure ID with you, confirming that you are the owner of this number. Do not forget to also indicate the period for which you would like to receive information.

2. If you are not the owner of the phone number from whose account you want to receive printout, it is unlikely that the telephone company experts will help you. Moreover, they will not take into account the presented power of attorney, only the personal presence of a registered subscriber is needed.

3. In addition, take printout incoming calls you are also unlikely to be able to. Typically, the telephone company will only provide this information at the request of law enforcement in the interests of the cases they are investigating.

4. In case you want to get details calls mobile operator, you need to contact your cellular company. Say, in MTS you can order printout calls both by phone and in the company's office. The action thesis is the same as in the first case. You provide your passport data - either in person at the office, or by dictating them over the phone to an expert. As a result, you will receive the necessary information.

5. In addition, the Internet will help you. By clicking on the link https://ihelper.mts.ru/selfcare, you will be able to get all the information that concerns you. Similar services are provided by other mobile operators - Megafon and Beeline.

6. Mobile operators work on the same thesis as landline phone companies - they will not give you any information if you are not the owner of this number. Consequentially get the detail calls phone number of your husband, sister, parents, etc. you won't succeed.

In order to get a printout of calls made from a mobile phone, you need to order the details of services from your mobile operator. Detailing is a complete list of services provided by a mobile operator for a certain period.

Detailing should not be confused with an invoice issued for the same period. The invoice contains only information about the total cost of services. Detailing, in addition to the last name, first name and patronymic of the subscriber, as well as the name of his tariff plan, contains a complete listing of calls made, both incoming and outgoing, indicating the subscriber's number, time and duration of the speaker, as well as transmitted SMS indicating the subscriber, exchange volumes information via GPRS and so on. Detailing allows you to find out with which subscriber or which groups of subscribers there is a particularly intense communication (this information may help you choose a particularly suitable tariff plan), as well as make sure that the invoice is billed correctly. Ordering the detail is possible by two main methods:

On the Internet, you can find a lot of offers to get a printout of incoming and outgoing calls and even SMS text sent from your phone, and the prices for this “service” are often ridiculous - from 300 rubles per day of detailing. True, as usual, an advance payment is required, that is, you must first pay, and then wait for the details. All such services are fraudulent. Employees of mobile operators who have allowed the loss of information are subject to criminal liability.

Getting a printout of mobile phones is very primitive. This service, which is provided by mobile operators to their customers, is called "Detailed Report". Such a report looks like a file with detailed information about all your conversations, and other services that the mobile operator has provided to you. Here's how you can get it.

You will need

• You will need internet access and email.

Instruction

1. Go to the operator's website www.mts.ru and click on the "Internet Assistant" option.

2. After that, enter your phone number and password to enter the "Internet Assistant". To purchase a password, dial *111*25# on your mobile phone.

3. To get a free detailing, click on the "Cost Control" option.

4. In the Cost Control menu, click the "Expenses for this month" submenu.

5. Click on the "Email Delivery Method" menu. Enter your email address in the required field.

6. Select the document format "HTML".

7. Check your email - you have received a file with call details.

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Note!
Periodic drill down is the most detailed and informative form of reporting.

Helpful advice
Detailed halyards are of 3 types: counting, one-time detailing and periodic detailing.

Lost the mobile phone number of the necessary friend in the notebook? Are you running out of money fast in your account? You need balance detail. In Beeline, this is easy to do. You can ask for a printout of your calls from Beeline or solve this snag through special services on the Internet. It will not take you much time, and it will not cause any serious difficulties. These methods of detailing the equilibrium are presented below.

You will need

• Beeline website.

Instruction

1. The most primitive way to get a printout of your calls is to go to the nearest Beeline office. If the phone is registered to you, then in order to get the details of the balance, you will only need your general passport. You fill out an application, pay a certain amount of money and receive a printout with phone numbers. All this will take you no more than an hour. If the number is not registered to you, then the documents of the owner of the number will be required and, perhaps, even his personal presence will be needed.

2. It is allowed to solve this issue with the support of the Internet. To do this, you need to register in the Beeline system. Dial *110*9# on your mobile phone and press “call”. You will receive an SMS with a password. After that, the sent login and password must be entered at: https://uslugi.beeline.ru. After the first access to the network, you must change your username and password. Read more about the terms of use of the system. Later, open the Manage Services page. In the "Service Management" section, go to the "Users" tab. Find your phone number in the Phone List table. Click the View link in the Info field. Click the “Call Detail Report” button.

3. If you want to get a printout of another person's calls without his knowledge, then using these methods is not allowed. Especially the best option in this case is to seek help from a detective agency. Anything else can be easily illegal.

4. If you are not the owner of the phone number from whose account you want to receive a printout, then it is unlikely that the telephone company experts will help you. Moreover, they will not take into account the presented power of attorney, only the personal presence of a registered subscriber is needed.

5. In addition, you are also unlikely to be able to take a printout of incoming calls. Typically, the telephone company will only provide this information at the request of law enforcement in the interests of the cases they are investigating.

6. In order to find out why the money was debited from the Beeline account, it is allowed to use several methods. The operator provides the Account Detailing service, through which it is possible to find out the history of operations on the account in detail.

7. In order to order an online account detailing in your Personal Account, open the Beeline website on the Internet or use the free application for My Beeline phones. There you will see the Order Report button. By clicking on it, you will immediately see the detailed details of your financial transactions. In addition, you can order the invoice details to your e-mail address. To do this, you need to send a message with an e-mail address to 1401. You will find an e-mail with details for the final month as soon as possible.

8. If there is no access to the Internet, you can contact the Beeline office for details. To do this, you need to contact the nearest Beeline branch with a passport. If you want to order details of someone else's account, in addition to your passport, you will need a notarized power of attorney from the owner of the number under a subscription agreement for the purchase of details of communication services.

9. You can find out the call details of someone else's number if you use the family tariffs of the VSE line! By adding other numbers of your relatives and friends to the main number, you will be able to control the expenses of all connected numbers in your Personal Account.

10. If you have never used the services of the Personal Account, then in order to gain access to the account details, you need to go through a simple registration. To do this, enter all the necessary data. After registering and entering an individual account, the user has access to all the functions of managing the account and Beeline services.

11. In your personal account, in order to get the details of Beeline calls, you need to go to the Finance and details menu, or order the details in the form of a file on the right side of the main page. By going to the Finance and Details menu, you will be taken to a page with a more detailed report for today. From the main page, you can print out calls, messages, connected services, expenses and charges for the period that you specify yourself. After specifying the required data, click the Generate Report button. If you follow the link Ordered Details, you will be taken to the Request History page, where you can view and download previously ordered details.

12. In order to get the necessary data on detailing, prefer the period for which you need to receive a report. In order to launch a dialog box through which you can download the details or order them by e-mail, click the Download button. In the section Your balance and bonuses, you can view the balance at the beginning and end of the selected period, as well as accrued bonuses. You can choose a comfortable method of displaying the block by switching the mode from Cost Structure to Drill-Down and vice versa. In the Cost structure table, a schedule of costs by groups will be displayed, i.e. how much and for what exactly the funds were spent in the specified period. The cost table contains data on spent funds by day.

13. The Calls and SMS Details table will contain the printout you were looking for, i.e. complete information about all outgoing and incoming calls and SMS messages, about how much money was spent accurate to the second. In the Payments block, you can find information about when and for what amount payments were made by the subscriber.

14. One request for detailing allows you to generate a report no more than 31 days in advance. It is allowed to order itemization of invoices and expenses for any period within the last 8 months.

You can get information about who called you by detailing your account. It will contain data on the dates and exact time of calls (both incoming and outgoing), the cost of calls, their type. In addition, you will be able to learn about sending sms-messages and conducted GPRS-sessions.

Instruction

1. For subscribers of a credit (that is, postpaid) settlement system, the purchase of call details can be obtained on the official Beeline website; in addition, it is possible to write a letter to the mailbox [email protected] or fax your application to (343) 266-76-08. Be sure to indicate in your application the account number (or billing period), phone number, passport details. At the bottom, add a signature stating that you guarantee timely payment for communication services.

2. In the event that you are a user of a prepaid system, you can detail the invoice on the website. But besides this, this service is also provided at Beeline offices. It is enough for individuals to have a passport with them, and legal entities will also need a power of attorney from the organization to check the account).

3. The cost of detailing in the company's office will be equal to 1 ruble (per day); when purchasing it on the site (for 30 days), it will cost 30 rubles (for subscribers of the prepaid system), for subscribers of the credit system it is provided free of charge.

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Note!
By the way, the detailed details on the website may take 1 or even 2 days.

You may need to print the numbers at any time. However, today many mobile operators offer a wider range of services: not only printout numbers themselves, but also providing information about the time of incoming and outgoing calls, their duration, cost.

Instruction

1. Get printout not only calls, but also sms, mms and Internet sessions with the MTS operator are allowed due to the Mobile Detailing service. You can use it by dialing a free number *111*551#, *111*556# or by opening the “Mobile Portal”. In addition, “Detailing” will be available to you via sms: simply send the text 556 to 1771. “Mobile Detailing” from the MTS company is provided free of charge, no subscription fee is charged.

2. The Beeline telecom operator has a similar service called “Account Detailing”. With her help, you can find out numbers, dialed by you, as well as incoming; information is also provided on the duration of calls, their type (mobile or city, for example), on the date of calls, on the time of sending messages (both sms and voice). You can get information about your account on the operator's website, in the customer support center. You can also fax your written application to (495) 974-5996 or mail [email protected]. Do not forget that when contacting the operator's office, you will need to have a passport with you.

3. Get printout numbers, the time of receiving sms, mms and information about GPRS sessions are also allowed with the Megafon operator. Detailing is allowed with the help of the “Service Guide” on the official website of “MegaFon” or at the company's offices.

Call detailing is a transcript of all incoming and outgoing calls for a certain period of time. This service provides complete information, namely the phone number, duration and time of the speakerphone. If you are a customer MTS, then without special efforts you will be able to obtain similar information via the Internet, it will be provided to you in the form of an electronic file.

You will need

• Internet access

Instruction

1. First go to the official site MTS www.mts.ru Next, you need to click on the "Internet Assistant" item in the upper left corner.

3. Later, an assistant menu will open in front of you, where you will need to prefer “Cost Control” in the “Account” item.

4. In the window that opens, click on the "Conversation Details" value. Note that the detailing through the Internet can be ordered only a day in advance.

5. After that, select a date and click "Next", select a delivery method, document format and verify the ordered service.

6. If you preferred the delivery method - through an online assistant, then the information will be located in the "Ordered Documents" tab, which is located in the window on the left.

Note!
Detailing the bill for the day is provided for free, for a longer time - according to the MTS tariff.

Helpful advice
For more detailed information, you can contact the customer service center with a document providing your figure.

Some subscribers (if not to say that even many) need to receive printout their telephone calls. In fact, no mobile operator provides such a service, this is stated on the official websites. The maximum that they can offer you is to detail the account, that is, provide a list of numbers (incoming and outgoing), the duration of the negotiations, their cost, and so on.

Instruction

1. The MTS operator is one of those who provide the Mobile Detailing service. With her help, you can get printout not only the numbers from which you were called and to which you yourself called, but also the numbers to which (or from which) SMS and MMS messages were sent, as well as to find out about the volume of Internet sessions, the cost of telephone conversations. In order to use the proposed service, dial the free USSD number *111*551# or *111*556#, and then press the call key. In addition, you can detail your account using the “Mobile Portal” or number 1771, to the one that you need to send sms with the text 556. The “Mobile Detailing” service is provided for free, there is no subscription fee.

2. The purchase of a printout of dialed and incoming numbers, the time of receiving messages (sms and mms), information about GPRS sessions is also available from the Megafon telecom operator. The entire subscriber can receive the account details through the “Service Guide” self-service system (it is located on the official website of the company) or in the nearest communication salon.

3. Subscribers of the Beeline operator can also use the service called “Account Detailing”. It makes it possible to find out not only the duration calls, but also their type (say, landline or mobile), the date of conversations and the acceptance / sending of various messages (voice included), and of course, about the numbers from which loudspeakers or messages were received. You can get information about your account if you send a written application to fax (495) 974-5996 or mailbox [email protected]. Account detailing is also acceptable through the operator’s website, customer technical support center or Beeline communication salon. By the way, if you decide to contact the operator’s office or a communication salon, be sure to take your passport and an agreement for the provision of communication services with you.

printout calls- This is, without a doubt, a comfortable service. But it is not provided by any of the Russian telecom operators, this is indicated on the official websites. The maximum that they can provide you is the details of your personal account. With her help it is possible to know the time calls, incoming and outgoing numbers, and much more.

Instruction

1. Such a service can be activated by MegaFon subscribers using the Service Guide self-service system, which is located on the company's website. In addition, it is allowed at any time to seek help from the company's office or a communication salon. And don't forget that printout statements calls operator does not accept. All that is permissible is to find out the time of receiving sms and mms messages, incoming / outgoing calls .

2. The Beeline telecom operator is no exception, instead of a printout calls it can only provide a service called "Invoice Detail". It allows you to find out not only the date calls, but also their duration, type (whether the city is loud, from a mobile or service), the cost of calls, sent messages, data on conducted GPRS sessions. For users of the postpaid system, the purchase of details is available through the official website of the operator or by sending a written application by fax (495) 974-5996. It is allowed to write a letter to the e-mail [email protected]. Depending on your tariff plan, from 30 to 60 rubles will be debited from your account. Customers of the prepaid system can also visit the website, go to one of the Beeline communication salons. When applying in person, the subscriber must have a passport and an agreement for the provision of communication services. The cost of connection will be 0-60 rubles.

3. In MTS, detailing allows you to get information only about those actions that have been performed from the subscriber's mobile phone over the past three days. In order to activate the service, dial the USSD command *111*551# or send an SMS containing the text 551 to 1771. In addition, you can use the Mobile Portal. In order to use the service at ease and get the necessary data, dial the code 556 and send it to the same short number 1771.

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Such a service as a printout of calls or messages of a subscriber is not provided by any telecom operator, " MTS" including. However, the company's customers can connect the Bill Detailing service, which allows you to get information about the cost of calls, sms, the duration of calls, incoming and outgoing numbers, and much more.

Instruction

1. Telecommunications operator " MTS” also provides its subscribers with data on all funds debited from the personal account, the cost of negotiations, sent sms-, mms-messages, conducted GPRS sessions, numbers of incoming and outgoing calls and much more. True, such information will be provided only for the last three stocks, the remaining days will not be taken into account when specifying the data. In addition, the report will not include data on the activation, deactivation and configuration of services, changes in the tariff plan. The subscriber can connect the detailing by a free USSD request *111*551# or an SMS message with the text 551 to number 1771. A service called "Mobile Portal" is also available. After activation, you will be able to use the service by dialing *111*556#. Or by sending the code 556 to the indicated number 1771. The subscription fee for account detailing is not charged.

2. An order for detailing a personal account is also acceptable in Megafon, its subscribers can order a service at one of the customer service offices or at the nearest communication salon. True, you will need to have an agreement concluded with the operator and a document certifying the figure with you. Sending an application is also possible through the Service Guide self-service system. It is located on the Megafon website. By the way, the account details for this operator include the time of sending and receiving all messages (and mms too), calls, the type of calls (service loudspeaker, landline or mobile), and finally, the phone numbers from which they were received or which were made challenges.

3. Account details are also provided by the Beeline telecom operator. After connecting the service, its subscribers will be able to receive information about the time of calls, dialed and incoming numbers, numbers from which messages were received and to which they were sent, as well as the type of calls. The method of acquiring the detail will depend on the billing system you choose.

4. For example, if you use a credit, so-called postpaid, payment system, you can order the service through a special menu, which is located on the website of the Beeline operator. In addition, it is possible to send a written application by fax 495-974-5996 or email [email protected]. For the use of detailing, from thirty to sixty rubles will be withdrawn from your account (depending on which tariff plan you have connected). Users of the prepaid system can also visit the official website of the telecom operator or the service office to activate the service. The cost will be from 0 to 60 rubles.

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Sometimes there are situations when you need to get information about incoming and outgoing calls, as well as sms messages. Subscribers of the cellular company "MegaFon" have the opportunity to order call details without even leaving home.

Instruction

1. In order to get information on your personal account, use the self-service system. To do this, go to the Internet and type www.megafon.ru in the address bar. The main page of the site will open in front of you - on the top panel, select the region in which your SIM card is registered.

2. On the main page, find the "Service Guide" parameter, click on it. In the event that you have not previously registered a password to enter the access zone, click on the inscription "Password acquisition". A page will open in front of you where you will need to enter a ten-digit phone number and a defensive code, the one shown in the picture. The password will come to you as a message.

4. Pay attention to the menu located on your left. On the "Personal account" tab, find the "Call details" parameter, click on it.

5. On the page that opens, specify the period for which you want to receive information. Check the box next to "All Loud". Specify the email address and message format. In the event that you want to receive a notification about sending details, check the box in front of the "SMS notification" inscription. In the event that you do not want other people to have access to information, enter a password. At the end, click on the "Order" option. A window will open in front of you, where the system will warn you about the cost of the service - click "Continue".

6. When information about incoming and outgoing calls is sent to the specified email address, an alert will be sent to your phone.

Helpful advice
Please note that call detailing is a paid service; its cost varies from the selected period. Say, monthly information from your personal account will be withheld 90 rubles.

Subscribers of cellular operators are likely to receive information about all incoming and outgoing calls to their mobile phones. How to get printout telephone calls ?

Instruction

1. Contact the customer service department of your cellular company. You must have a document certifying your figure with you. In the event that the personal number is not registered to you, then take from the owner a power of attorney issued in your name.

2. Get detail calls (printout) you can also use the Internet. To do this, go to the official website of the mobile operator. Let's say OJSC Megafon - www.megafon.ru.

3. In the upper right corner, find the inscription "Service Guide", click on it. A window of the self-service system will load in front of you, where you will need to enter your own data: a ten-digit phone number and password. Then enter the security code, click "Login".

4. In the menu on the left, on the "Personal account" tab, find "Detailed results", click on the parameter. In the window that opens, specify the order parameters: select the period for which you want to receive information; indicate the types calls; write an email address and a message form. In the event that you are afraid that someone will view the information received, set a password.

5. If you want to receive a notification about sending details, check the box opposite "SMS notification", click "Order". Remember that call detailing is a paid service.

6. In the event that you are a subscriber of the MTS mobile operator, you can receive printout telephone calls via the Internet, to do this, go to the site - www.mts.ru.

7. In the upper right corner, find the inscription "Login to the Internet Assistant", click on it. Enter your phone number and password.

8. Later, after you get to the main page, in the menu you will find the “Details of conversations” tab, it is located in the menu of frequently required commands. Click on it. Select the detail period, information delivery method, and document format. Confirm the order at the end.

To get detailing ideal calls from a number connected to the MegaFon network, you can use the Service Guide self-service system on the website, contact the company's office or call the help desk.

Instruction

1. Visit the official website of MegaFon. Select your service region on a special tab.

2. Find the "Service Guide" button on the main page. Follow the link.

3. Get a password to access the self-service system if you have not received it before. Instructions for acquiring a secret code are located above the password and mobile phone number entry windows; it will be sent to your phone in an SMS message.

4. Enter your mobile phone number and access code to the "Service Guide" self-service system in the appropriate fields. Click the Login button.

5. Explore the main menu of the self-service system. Click on the "Account Status" item. In the submenu that appears, select the "Call Details" section.

6. Specify the parameters for ordering call detailing in special windows. You can choose any time period within the last five months. Enter the email address or fax number for the one you want to receive the report. You can also set a password to open the zip archive and use the SMS notification service when the detailing is ready. At the end, click the "Order" button.

7. Check your email. Detailed invoice will come within 3 hours.

8. Visit the nearest MegaFon office. You can find the addresses of the branches on the official website. They are available in the "Support and Service" section on the main page. Contact an expert with a request to send call details for a certain period of time to your email inbox.

9. Call 8-800-333-0500 (loud in Russia free of charge), wait for the connection with the operator and order call details. It will be delivered by fax or email. The MegaFon company provides its subscribers with a service for acquiring account details for free.

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Advice 14: How to order a printout of calls in the Megafon network

Printing or detailing calls in the network of the Megafon operator will allow the owner of the number to control the funds spent on mobile services at any time.

You will need

• - telephone;
• - Internet access.

Instruction

1. The Megafon company provides its customers with several types of account detailing: “One-time”, “Periodic” and “Express-detailing”.

2. It is possible to find out information about the funds spent using the One-time Detailing service for any reporting period. If this period is more than 6 months, apply with a passport to any office of the company. In the case when the period does not exceed the last six months, order the details of calls independently through the "Service Guide".

3. To do this, go to the site https://sg.megafon.ru in the "Personal account" section and select the "One-time detail" subsection, indicating the method of call printout delivery. It can be email or fax.

4. There is also another method. Call 0505, press 1,2,1 and, following the prompts of the system, order the details by fax. Or dial *105*8033# and select delivery to your e-mail address specified in the Service Guide system.

5. The cost of one-time detailing depends on the selected time period. So, for a day you will pay 3 rubles, for a week - 21 rubles, and for a month - 90 rubles.

6. "Periodic billing" is a paid service that provides the subscriber with a monthly report on the amounts spent. Its cost is 90 rubles. In order to connect periodic detailing, contact the subscriber service of the Megafon network at 0500 or use the Service Guide system. You can receive such a printout by mail, courier or via the Internet.

7. The Express Detailing service is available only to subscribers of the Megafon-Moscow network. You can order it in several ways. Call *113#. Send an empty message or a message containing an e-mail address to 5039. Later, call details will come either in an MMS message or by e-mail. The period for which it is allowed to receive a printout of calls using express detailing is 7 days. The cost of the request is about 21 rubles.

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Cellular operators provide their subscribers with the opportunity to receive information about all incoming and outgoing calls made via mobile phone, for any period of time. Such data is stored on the company's server. In order to get information on the personal account, you need to order the details of calls.

Instruction

1. In order to get detailed information on your personal account, contact the operator for help. To do this, visit the nearest office of the cellular company. Do not forget to take your passport with you, because only if you have it will you be able to get the details of the conversations.

2. The operator of the company will prompt you to fill out an application. Here specify the period for which you want to receive information; sign the application. Later, call details will be printed on paper.

3. Get call details using the self-service system. Type in the address bar the name of your mobile operator in English. For example, if you are a customer of MTS OJSC, enter the following link www.mts.ru; if OJSC Megafon - www.megafon.ru; if "Beeline" - www.beeline.ru.

4. Find on the page a link to the self-service system, it can be called differently, for example, "Internet Assistant", "Entrance to an individual account", "Service Guide". Before that, you must make a password. Find out the procedure for its registration from the operator, you can also get this information using the official website of the company.

5. Enter your phone number and registered password to log in to the self-service system. In your personal account, find the item "Details of calls (conversations)", click on it with the mouse cursor.

6. Enter the data you want to see in the drill down. For example, specify the period, types of calls, method of acquiring information. If you are worried about the secrecy of information, set a password for it, and order a notification on the phone about sending the details to the specified email box.

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Helpful advice
Note that call details for a long period are paid, check with your mobile operator for detailed rates.