How to find out connected services on Rostelecom?
All mobile operators, in addition to basic services, provide additional services to their users. Some of them can be included in the basic tariff package and provided free of charge, and some of them have a paid basis. Such a service usually includes voice mail services, caller ID, weather newsletters, exchange rates, horoscopes, etc. Often, regular mobile Internet is considered an additional service in most tariff plans.
In nine cases out of ten, operators offer to use additional services for free, but for a certain period. After the expiration of the "balls", for them, if not canceled in time, the subscriber will need to pay.
Also, the subscriber on his own (realizing what he is doing or accidentally) can connect paid services. Such services can be included, under the terms of the tariff package, initially.
From time to time, subscribers have a question: do I need such a service and why pay money for it?
For example, if you have a phone of an old but reliable model that does not provide mobile Internet service or you have not yet claimed such Internet, you simply do not need it, you do not use it. Why, in this case, give 7 rubles a day as a subscription fee for air?
For a month from a fixed monthly fee, fees for traffic in excess of the norm, for listening to and recording messages, etc. can run up, albeit not critical for life, but still a certain amount.
Regardless of the situation, you can simply refuse almost any free and paid additional services if you wish. But first, to refuse, you need to find out if there are such services in your room at all.
How to find out about connected services?
Rostelecom subscribers have several different ways to check for valid additional services. These include:
USSD request by phone
The fastest and easiest way to check connected services on Rostelecom is to send a USSD request to the operator. To do this, dial the combination *153# from the phone and press call. In a few seconds, a message with information from the operator will be sent to your phone number.
Rostelecom support service
For detailed information about the connected services, you can call the operator of the technical support service. For this, there is a free all-Russian multi-channel line 8 800 100 08 00. A call can also be made to the support service number using one of the regional numbers. Tell the operator your passport data for your identification and then ask a question about the services, their cost, terms of use, terms of free service - in general, any question that interests you.
Rostelecom office
This option may not be the most convenient, but nevertheless effective. Find out on the operator's website the location of the company's customer service office closest to you. Having visited this institution, feel free to ask for help from managers who, as the company claims, should be happy to listen to you and tell you about the availability of additional services on your mobile phone, how much these services cost and deal with the money that has already been written off. If you do not need any of the services, Rostelecom employees will help you turn it off.
Personal Area
If you have an Internet connection and you have a Personal Account registered on the official website of Rostelecom, you can view all active services (both paid and free) on your number. At the address LK.RT.ru in the "My Services" section, if necessary, they can be disabled or, conversely, enabled. If you do not yet have your account on the Rostelecom website, then you need to register here and get access to online service management.
Note: in addition to paid services, the subscriber can also have paid subscriptions. In order to get a list of connected subscriptions, you need to send a request to the operator with a combination of characters *144*6# .
