How to get details of Rostelecom home phone calls

Rostelecom's additional service "Detalization of home phone calls" allows you to get information about expenses, payments and balance status. With the help of the report, you can find out what time the call was made, what was its cost, what number the call was made to, etc. This makes it possible to plan your budget more efficiently and find out how much money you need to deposit into your account to pay for the next period.

Rostelecom call details can be obtained in the following ways:

1. In your personal account via the Internet.
2. At the nearest office.
3. With an SMS request.

The choice of method depends on the preferences of the client. For example, if you need a paper version of a report for a long period, it is recommended to contact the office, but keep in mind that this is a paid service.

How to get details of home phone calls in your Rostelecom account

Rostelecom's electronic cabinet allows you to get details of calls via the Internet for free. Also on the site you can find out the balance or change the tariff. Compilation of the electronic version of the report takes some time, but in most cases the document can be received within 2-3 hours.

If you have not created a personal account yet, follow the instructions below:

1. Go to the provider's page and click on the "My Account" button. A new window will open with an "Authorization" section. Find the "Register" button next to it.
2. Enter your mobile phone number or email address and password in the appropriate lines. These details will be used to log into your personal account. Rostelecom requires you to create long passwords that contain numbers and letters of the Latin alphabet of upper and lower cases. Select your region and click on the "Continue" button.
3. Confirm registration. Depending on the information entered, a message with an activation code will either be sent to your email or sent to your phone. In the first case, you need to follow the link. It works throughout the day. If a phone was selected, a code must be entered in the window. Traditionally, messages arrive within 5-10 minutes. If you can't find the email in your inbox, try searching for it in your Spam folder or try again.
4. Link personal accounts. Without them, interaction with connected services, including obtaining details by Rostelecom, is impossible. To add a home phone, select the appropriate option. Confirm the request, indicate your region and enter your personal account number. Click on the "Continue" button. Select the type of connected service and confirm the operation.
5. Authorize personal accounts. To manage services, you need to verify your identity. First, select the required personal account, then specify the access data and click on the "Authorize" button. You must enter the full phone number, make a call and receive a verification code for confirmation.

If you have any problems, you can contact the operator via telephone or using the site. After registration or authorization, you need to go to the "Expenses and payments" section, then select the "Expenses details" line.

In the window that opens, select the period or month for which you want to order call details from Rostelecom. To deliver the report, you must enter your email address and confirm the operation. The advantages of the service include simplicity, convenience and no fees, however, in some cases, clients cannot access their personal account on their own. Among the shortcomings can be noted the limited period of storage of call history. If you need to get a report, for example, for the previous year, you need to contact the office.

Receive via SMS request

The available invoice detail types include request via message. To receive a report, you need to enter a combination of 40 * and add an email address (without spaces), then send a text to number 100. In the next message, you must select the period for using the service. To do this, enter the combination 141* and add the desired number of days after the asterisk. Detailing is provided free of charge.

Order detailing at the office of the company

If you cannot access your personal account and use messages, you can order the details from the operator. It is impossible to do this remotely, so you will have to contact the office. An employee can issue a paper version of the report, but this service is not free. The advantages include the possibility of obtaining detail over a long period. The cost of the service depends on the tariffs of the region and the selected quarter.

First, go to the operator's portal and select the "Sales offices" button at the bottom of the page. Nearest branches and their hours of operation will be marked on the map. For details, please bring your passport to verify your identity. You can use a power of attorney if another person has asked you for help. After receiving the data, the employee will issue a printout of calls. In addition, the office can order a monthly delivery of detailing.

Receiving printouts of calls and SMS messages

If the subscriber uses messages, you can get not only a printout of home phone calls, but also additional data in your Rostelecom personal account or when contacting the office. The report will indicate the numbers to which SMS were sent, the time of transactions, the cost of services, etc. The text of the messages is not provided even to the owners. You can visit the office or use a printer to obtain a paper printout.