How to turn off interactive TV Rostelecom

Today, Rostelecom provides its subscribers with a package of services that includes connection to digital television through access to the global network. Each user gets direct access to watching their favorite TV channels, in the highest quality. Today, television is gradually fading into the background, some users who decide to abandon the service have a problem, how to turn off Rostelecom's interactive TV or just IPTV?

There are several options for how to disable Rostelecom interactive television. This option is the most acceptable, the user can directly contact the company's specialist. You can contact the nearest Rostelecom office. You must have the following items with you:

• treaty
• passport
• console

In the latter case, the prefix must be brought if it was rented from a supplier. You need to be careful, each document must be available to the applicant, otherwise the process of disconnecting from the global network will not be possible. In addition, it is advisable to check the subscription fee for the absence of any debt, its presence may be an obstacle to invalidating the contract. Then it will be impossible to turn off interactive TV Rostelecom.

During the visit, the citizen will be asked to fill out a form with an application for refusal from interactive television. This document should be completed in two copies, the first one remains with the provider, the second with the applicant.

If, at the conclusion of the agreement, documents were used that were not drawn up for the applicant, for a third party, the personal presence of this citizen will be required or a power of attorney must be issued. After filling out the forms, an employee of the company will put a seal on both copies. From this moment, the process of termination of the contractual contractual obligations of the subscriber and Rostelecom will begin. However, Rostelecom will not immediately turn off interactive TV.

The satellite signal will be received until the application is carefully considered by Rostelecom in a short time, if the presence of debt is not revealed, then soon Rostelecom will turn off interactive TV.

Turning off television through your personal account

Consumers have a question, how to turn off Rostelecom interactive television at a distance, using your personal account for this? The nuance is that you cannot completely refuse, you can only hold a time-limited blocking. To disconnect remotely through your personal account, you need to do approximately the same steps as with a standard visit to the provider's office.

If the subscriber does not have a rented special set-top box, then it is possible to turn off Rostelecom's interactive TV through a personal account without bothering to visit the provider's office. This is just as easy to do as in the first option. It is necessary to download a sample application form on the Rostelecom website, fill it out completely and, finally, send it by e-mail to the local branch of the company. Soon a Rostelecom specialist will contact the applicant by phone, and an agreement will be reached to turn off interactive TV and terminate the contractual relationship.

Interactive TV blocking Rostelecom

For customers, there is an opportunity to temporarily turn off the television if the consumer is absent for a long time, while on vacation or on a business trip. In order not to pay for something that is not temporarily used, a Rostelecom subscriber can turn off the current service through the voluntary blocking function.

First, you must either submit a request in writing directly to the Rostelecom office, indicating personal data in it, or activate the function in your personal account. The user needs to go to the paid functionality section and disable them.

An informational message with an activation code will be sent to your e-mail, it is entered in the column that appears on the screen. In this case, the service is disabled for exactly thirty days.

Conclusion

In order to avoid any unwanted problems during the process of terminating a contractual relationship, you should carefully read all the points when concluding them. There will be a clause on the possibility of its termination, which will indicate how to turn off Rostelecom's interactive TV through your personal account or in another way quickly and without delay.