What to do if the program stops working. "The program has stopped working": what are the causes of the error and what to do in this case? Windows Explorer stopped working, defective codecs

Many players who bought the game Counter-Strike: GlobalOffensive on Steam often complain that after launching the offer, the error “The program csgo.exe has stopped working” crashes. There are many reasons for this problem. Among them, incorrectly selected video card drivers, lack of necessary libraries, inconsistency of PC parameters with the requirements of the game, Cyrillic letters in the path to the exe file of the program. Therefore, given the fact that the problem is vast, let's consider a way to fix it.

Ways to solve the error with the termination of the program csgo.exe

On the official Steam forum, if the csgo.exe program stops working, it is recommended to follow these steps.

Step 1. Checking the cache

  • Selecting the Counter-Strike: Global Offensive game in the library. Right-click and select Properties.
  • A small window will open. Select the "Local Files" tab and click "Check Cache Integrity".
  • Checking the cache starts.
  • In practice, this method looks like this

Step 2. Checking the address of the installation file Often Counter-Strike: GlobalOffensive does not start due to the incorrect address specified to the installation file of the game and the Steam client itself.

The correct addresses should look like this:

  • Steam address - D: \\ Program Files \\ Steam \\
  • CO GO address is D: \\ Program Files \\ Steam \\ SteamApps \\ common \\ Counter-Strike Global Offensive.

If the address is incorrect (there are Russian letters), you should rename the folders or reinstall the client with the game itself.

Step 3. Updating Windows Drivers and Libraries

If, when starting the game, an error appears with a message that the csgo.exe program has stopped working, it is worth updating the drivers for the video card. To do this, do the following:

  • Download NVIDIAGeForceDriver or ATIAMDRadeonDriver.
  • Open the "Device Manager". We select the branch "Video adapters". Click on the name of the video card with the right mouse button and select "Update driver".
  • Next, select "Search for drivers on this computer." We indicate the path to the loaded driver.

  • We are waiting for the video driver to be installed.
  • Reboot your computer.
  • Also, for the game to start and work correctly, libraries are needed, such as Microsoft .NETFramework, MicrosoftVisualC ++, MicrosoftXNAFramework and DirectX. They also need to be updated. The latest versions are available on the official Microsoft website.

Step 4: Changing the system bitness Many forums players of Counter-Strike: GlobalOffensive have shared a method that helped to fix the error with the termination of the program csgo.exe. This is reinstalling Windowsc 32-bit version to 64-bit. However, in order to reinstall the system, you need not only to transfer your personal files to a removable disk, but also to "pump" your system unit. At the same time, a 64-bit system will work only on a PC with more than 4 GB of RAM and a sufficiently powerful processor. Therefore, you need to check if your PC meets the specifications of 64-bit versions of Windows. Perhaps you have a weak PC and reinstalling the system will not solve the problem.

Step 5. Run in compatibility mode

  • Find in the CS: GO folder the game shortcuts (SteamLibrary / Common / CS: GlobalOffensive /).
  • Right-click on the shortcut and select "Properties".
  • Go to the "Compatibility" tab. We select "Compatibility with WinXP" (ServicePack 1-2-3).
  • We put the mark "Run as Administrator".

  • We reboot the system and try again to start the game.

If the problem cannot be solved, it is worth checking the video card, RAM and hard drive for errors. Perhaps the problem lies in the physical breakdown of the device and only a specialist or replacement of the device with a working one can solve it.

The Gfxui.exe file is one of the Intel components that is responsible for the integrated graphics driver. With its help, the picture in the video looks clearer, smoothness appears when moving elements, etc. The vital file controls the video card driver, so its failure can lead to serious consequences.

Why is GfxUI terminated?

Failure often appears for no apparent reason, as if by accident. The error message does not provide any additional information about the source of the problem. For this reason, there are many different ways to solve a problem on the network, but not all of them work. Some users have shared some really successful methods for fixing the error. Based on the information received, we can conclude about the following problems in Windows.

Causes of Gfxui.exe shutdown:

  • Incorrect installation or corruption of Microsoft Visual C ++ Redistributable, Microsoft .NET Framework. This is the most common source of failure, reinstalling them helps in fixing the error in 90% of cases.
  • Outdated drivers. It is also possible that outdated drivers conflict with other software or are not properly supported by Windows. Reinstalling the graphics driver that the Gfxui.exe file belongs to may help in some cases.
  • Conflicting Third Party Applications. Rarely enough, some software interferes with the normal operation of the driver, causing the file to malfunction. It is worth considering how to uninstall the program and use a more stable analogue.

Method 1: Reinstall Microsoft .NET Framework and Microsoft Visual C ++

Users have noticed that certain versions of these software products are potentially vulnerable. They are the ones that do not work correctly in most cases. The best way out of this situation is to reinstall the components after completely removing them. Since this is the solution that works most often, it is best to start troubleshooting from here.

Instructions for implementation:


Method 2. Updating the video card driver

Some craftsmen say that you can find the Gfxui.exe file on forums, friends, or another computer and replace it. This is not the best solution, as the version of the system may differ and the file will still not work. Downloading such files from the network is generally dangerous, exe files are a high risk area. The safest and easiest solution is to reinstall the graphics driver, which is responsible for the relationship between the computer and the video card. Also, such a solution will allow you to update the driver, which has a positive effect on the speed and stability of the system.

Instructions for implementation:


It may be difficult for the reader to manually select the drivers or cannot download them. In this case, you can use the built-in Windows automatic search and update function.

Algorithm of actions:


Method 3: Uninstall LogMeIn

LogMeIn is a tool for connecting other users to the desktop remotely, such as the Windows Setup Wizard. Usually, this is a useful feature that allows you to quickly set up any OS settings with the help of professionals. However, we managed to find out that the tool in question can lead to the GfxUI error. It is better to remove it and use alternative programs, which are many on the network.

If you are faced with the Explorer problem, then you need to understand that there can be a large number of reasons for its termination, so we will research and find sources. So, you got the error " The Explorer has stopped working", What to do?

Option # 1 - Fixing "The Explorer has stopped working" with the ShellExView utility

This tool helps to get rid of Explorer errors in most cases. You can download this link: http://www.nirsoft.net/utils/shexview.html

  • After running the program, click on the column Type, this is how we sort the list;
  • In this column, you mainly need to look after the type Context Menu, also column File Extensions must have an asterisk opposite certain points, we need this today;
  • We are not particularly interested in the items that relate to Microsoft, so we will cut down third-party ones. Select a parameter with the mouse or arrows and turn it off by clicking F7;
  • Disable one of the items first, and then restart your computer. We check the conductor. If an error appears, continue working.

As I said, this method often helps. In a special case, we proceed to the following methods.

Option number 2 - Run the explorer through safe mode

You need to go into safe mode and make sure that the conductor is stable. Is everything working perfectly? So the reason is in some application installed on the computer. Remember what you were doing before the problem arose. Viruses can also be the cause, so you need to check your computer for their presence.

If the problem is observed in safe mode, then the problem is in the system files. Read the solution below.

Option number 3 - Check system files for errors

A common way to solve many problems is. This is done using an elevated command prompt. We open it and enter the command:

sfc / scannow


The check result may be positive, or a message will appear that some files could not be checked or restored. Then you need to look at the information in the logs. We go along this path and look: C: \\ Windows \\ Logs \\ CBS \\ CBS.log.

Option # 4 - The problem is in viruses

As I said, virus software is also the cause of many problems. Use the following materials to help:

Option # 5 - The reason is a system or driver update

If the system was updated, or the driver, then the software could be installed crude with flaws, so it will have to be done in other ways. How to do this is written at the specified link.

Option number 6 - Ask experts

If none of the above helped, then ask experienced professionals who can be found on various computer forums or write in the comments below.

In the next article I will explain. I hope you were able to fix the "Explorer stopped working" error.

In some cases, when working in Microsoft Word, as well as in other applications of the office suite, you may encounter the error "The program has stopped working ..."that appears directly when you try to open a text editor or a separate document. It most often occurs in Office 2007 and 2010, on different versions of Windows. There are several reasons for the problem, and in this article we will not only find out them, but also offer effective solutions.

In most cases, the program termination error occurs due to some add-ons activated in the options section of the text editor and other applications of the package. Some of them are enabled by default, others are set by the user himself.

There are other, not the most obvious, but at the same time negatively affecting the operation of the program factors. These include the following:

  • Outdated version of the office suite;
  • Damage to individual applications or Office as a whole;
  • Incompatible or outdated drivers.

It is possible and necessary to exclude the first and third reasons from this list now, so before proceeding to fix the error sounded in the topic of the article, make sure that you have the latest available version of Microsoft Office installed on your computer. If not, please update this software using our instructions.

Incorrectly installed, outdated or missing drivers in the system, it would seem, have nothing to do with the office suite and its performance. However, in reality, they entail many problems, one of which may well be the emergency termination of the program. Therefore, after updating the Word, be sure to check the integrity, relevance and, most importantly, the presence of all drivers in the operating system. Update and install missing ones if needed, and our step-by-step instructions will guide you through this.

If the error still appears after updating the software components, to fix it, proceed to the implementation of the recommendations below, acting strictly in the order indicated by us.

Method 1: Automatic error correction

On the Microsoft support site, you can download a proprietary utility designed specifically to troubleshoot and fix Office problems. We'll use it to fix the error in question, but close Word before proceeding.


Method 2: manually disable add-ins

As we said in the introduction of this article, the main reason for the termination of Microsoft Word is add-ins, both standard and self-installed by the user. Their usual disabling is often not enough to fix the problem, so you will have to act more sophisticated by running the program in safe mode. This is done like this:

  1. Call the system utility "Run"holding the keys on the keyboard "WIN + R"... Enter the command below in the line and press "OK".
  2. The word will be launched in safe mode, as evidenced by the inscription in its "header".

    Note: If Word does not start in safe mode, the shutdown is not add-ins related. If so, go directly to "Method 3" of this article.

  3. Go to the menu "File".
  4. Open the section "Options".
  5. In the window that appears, select the item "Add-ons"and then in the dropdown menu "Control" select "Word add-ins" and click on the button "Go".

    In the window that opens with a list of active add-ons, if any, follow the steps described in steps 7 and further of the current instruction.

  6. If the menu "Control" no point "Word add-ins" or it is not available, select an option from the dropdown list "COM add-ons" and click on the button "Go".
  7. Uncheck the box next to one of the add-ons in the list (it's better to go in order) and click "OK".
  8. Close Word and start it again, this time in normal mode. If the program works fine, then the reason for the error lay in the add-on you disabled. Unfortunately, you will have to refuse to use it.
  9. In the event that the error appears again, using the method described above, start the text editor in safe mode and disable another add-in, and then restart Word again. Do this until the error goes away, and when it does, you know which add-on is causing it. Therefore, all others can be turned on again.
  10. According to Microsoft Office support representatives, the following add-ins are the most common cause of the error we are considering:

  • PowerWord;
  • Dragon Naturally Speaking.

If you use any of them, it is safe to say that it is she who provokes the problem, negatively affecting the performance of Word.

If File Explorer closes when opening a folder or invoking the context menu, the problem is usually caused by a third-party application. Most often, the culprit is third-party:

  • context menu items when explorer crashes when invoked
  • codecs when the explorer closes when opening the video folder
  • control panel items when explorer error occurs when you open it

Method 0 - For ASUS Notebook Owners Only

If disabling the shortcut menu extensions marked with an asterisk did not resolve the issue, continue disabling the remaining menu extensions, and then all other third-party extensions (i.e., non-Microsoft).

Method 2 - Checking Explorer in Safe Mode

If you've disabled all third-party extensions and still can't beat the problem, all is not lost. You need to check if the issue is being observed in Safe Mode by following these instructions. They are most likely to help you identify a third-party program that is breaking File Explorer.

Method 3 - Checking the integrity of system files

If the problem persists in safe mode, system files may be corrupted. Open a command prompt as administrator and run in it:

Sfc / scannow

If at the end you see a message that some files could not be restored, prepare a report (file \\ Windows \\ Logs \\ CBS \\ CBS.log in the archive) and go to the next step.

Method 4 - Check for viruses

A virus is also a third-party program, only in disguise. Malicious programs often disrupt the normal operation of File Explorer, so I recommend running a virus scan. You can do this on your own or under the guidance of forum specialists.

Method 5 - Help on the forum

If none of the previous methods helped, we will solve your problem in the forum... This will require a memory dump, which is easy to create:

  1. Download the ProcDump utility and unpack it into a separate folder, for example, C: \\ ProcDump
  2. Run Command Prompt (cmd.exe) as administrator and run: C: \\ ProcDump \\ procdump.exe -accepteula -e explorer.exe C: \\ ProcDump \\
  3. Cause a crash or just wait for it by working with explorer.
  4. Put the saved dump from the folder C: \\ ProcDump in the archive to a file hosting service, for example: