How to find a subscriber Rostelecom to know your personal account number?
The number l / s will be needed to you when paying for the Internet through a bank or self-service services. You can also find out information about debt or connected services in the company's settlement service, only calling these numbers. And, of course, they will need when contacting technical support and call the master. How to find out the personal account in Rostelecom - we will tell about it in our article.
What does the personal account look like?
When concluding a contract with Rostelecom to receive any of its services for each subscriber, a personal account opens in the company. Its number is needed not only to employees of the provider, but also to the users themselves. In essence, these 14 digits are your identifier, the password you confirm your right to conduct a number of financial and other operations. Let's learn about the ways with which you can find out this combination.
Refer to the documents from the provider
Asking the question - how to find out the number of the personal account in Rostelecom for the Internet, users often forget that they have documents containing this information on their hands. The easiest option is an agreement on the provision of services. It is issued to each newly connected user in mandatory. You just need to raise the home archive, find this paper in it and carefully study it.
If you do not know how the Rostelecom personal account number looks like, look for an inscription "L / s" or "Subscriber's personal account" in the document text. Figures after it will be what you need. Many customers believe that the contract number in Rostelecom is the number of the personal account. But in practice, this data does not always coincide, so it is better to check the information.
In addition to the Treaty with RTK, you can explore the receipt for payment. In a number of regions, the company still sends them to subscribers in paper form. In them, the number of the personal account Rostelecom is indicated immediately under the logo of the company, at the top of the sheet, and is duplicated in the text of the document (in the photo block number 7). If you get a receipt by email, the principle of action will be the same. Open a letter from the provider and you will find the desired numbers in it. You can also find out these data by studying old checks for payment, of course, provided that you store them.
ATTENTION: Even with one user and one and the same address, different services can be decorated for separate l / s. Before you know your personal account in Rostelecom on the Internet, prepare documents relating to the Internet. L / s For television or phone, it will not necessarily be coincided with these data.
How to find out the number of the personal account through the Rostelecom website
Perhaps the easiest way to find out the number of the personal account Rostelecom - Internet Cabinet subscriber on the provider's website. If you are already registered there, go to your account and select the "My Services" tab. You will see the table in which all l / s will be indicated, attached to your account, and information for each of them. To find out which numbers are related to the service you need, click on the desired string in the table, and you will see more detailed information.
How to find out the personal account Rostelecom, if you do not have your account in your account? Come up with your username and password and go to register. Accounting data requirements are listed on the site, and the entire procedure takes about 5 minutes, taking into account the time to confirm registration via email.
Next you will need to tie the services to your account in the LC. For this, it is not necessary to know the personal account Rostelecom - the binding comes by the phone number or password for the Internet. After joining you will be available all information.
Important: RTK users have the opportunity to work in a personal account on a temporary password. But in this case it is not suitable, you need a full-fledged registration.
Call Support
If neither documents nor the Internet are under hand, and the data is urgently needed, contact your provider directly. Call the universal number 8-800-1000-800, and the operator will provide you with the necessary information. But before finding out the personal account Rostelecom on this phone, put the person's documents on which the contract is issued. L / s is confidential information, so the company operator will definitely ask you to name the following data:
- subscriber passport data;
- code word from the contract;
- the address in which the service is registered;
- Name of the subscriber.
Also, an employee may ask the date and amount of your last payment in RTK, but only if you cannot answer one of the above questions. Such complex identification is not the company's caprication at all. Knowing 14 digits l / s, anyone can connect and disable any services remotely, as well as receive financial information in the company. To prevent possible damage to subscribers, the provider is very serious about their personal data. That is why find out the number of the personal account Rostelecom only at the address or surname through the support service will not work.
Contact the company's office
Find out the personal account Rostelecom by phone number or address can be directly in the office of the provider. You can find out the location of the branch nearest to you on the official RTK website.
Go to the "For yourself" section, select the "Support" tab and scroll down a little down page. Click on the link "Addresses of the nearest offices on the map" and select the branch most convenient for you.
ATTENTION: Before working with the site, do not forget to install your location in its settings!
In addition to the information on the official portal, you can find out the address of offices in the city reference bureau or using the 2GIS service. And, of course, in the RTC support service, all data on regional branches will also provide you. But when you call, we care that the operators are in another city, and ask them to call the office "next to the Lenin Square" meaningless, as they do not know the geography of your settlement. Therefore, it is more convenient to use the cards on the site.
In the Rostelecom office, you can find out the personal account at the address and other minimum data. But for this you should be a subscriber (that is, appear in the contract with the provider), and show your passport to the operator. If the contract with RTK is not decorated for you, but on someone from family members, you need a power of attorney from it to receive information.
Often, the number l / s is striving to learn the subscriber's heirs in order to disable the service or receive data for its payment. If this is your situation - the company will need to take your passport with you, the contract with the provider, the death certificate of the owner of the service. This is a basic minimum. You can get a complete list of requirements for documents in this situation by calling directly to the company's office.
