Repair Bureau Rostelecom

Rostelecom is a large company for the provision of cellular and stationary communications with a wide range of actions: telephony, television and the Internet. Such communications have good quality, but problems may occur due to a large number of users. If the phone is not working, Rostelecom, where to call and to whom to contact is the first thing that comes to mind. But first you need to try to figure out the situation yourself.

In which cases you can reveal the breakdown by your own

Before calling the company's masters, you should pay attention to the following points:

1. The performance of the telephone. You can check the fault of a stationary phone by connecting to the network of other techniques. If it is really in the device, and another working phone is in order, you should contact the service center or at the place of purchase of goods. Rostelecom service to this problem has nothing to do.
2. The integrity of the cable in the apartment. It should be examined by the presence of strong bends and layers with glimpses of copper wire. Repair of the telephone line in the apartment can be solved by independently by stripping the wires, connecting contacts and isolating this place. If there is no possibility to repair the city phone on its own on their own, you can call the repair bureau.
3. Untime payment. You can check for the debt of the monthly fee in the Personal Account on the official website of RT.ru or contact the operator for free line 8 800 1000 800 from any phone.

If for all the above actions, the source of fault in the stationary phone is not detected, you should go to the next step.

How to contact Rostelecom

In addition to debt, problems with the technique and cliff of the cable there are many more reasons that can spoil communication, for example: problems at substations, short circuit, open the line outdoor line, etc. In any case, in Rostelecom, the phone repair can be produced, having received the necessary consultation remotely And it is not necessary to call the technical service at home.

Provider Rostelecom has 3 subscriber access services:

1. Home Phone Repair Service.
2. Cellular support service.
3. Technical Internet Service and Television Service.

In any case, even when the home telephone Rostelecom does not work, contacting the operator through a mobile phone, the subscriber will be redirected to the appropriate service to identify the cause and solving the problem. To find any contact details (phone numbers and site address), you can use the contract concluded when activating services.

Call to reference services

A call to a single number 8 800 1000 800 is free, and the transition to the tone mode makes it possible to immediately hear the necessary information or connect with a narrow specialist. If the home phone does not work, leave a repairs request by number 150 from the cellular device. When communicating with the operator, after clarifying the necessary information (name, address, telephone and number of the contract), it should describe the essence of the problem. If the operator does not solve the situation remotely, leave the application, it will contact you at the left number during the day and direct the Master to repair the Rostelecom phone to the challenge. The technician must call the non-working phone number and make sure that the telephone communication is really not.

Application from the site

To submit an application, you need to download the main page of the RT.ru, where the Moscow region will be installed by default and if it does not change automatically, you should manually place your location to obtain clear and informative data. Next, in the main menu, you need to select the "Communication Services" and "for yourself" tab, where you are interested in services.

In the Personal Account you can easily control the timely account replenishment and make payment using online calculations. It is convenient in the case when it is not possible to wait for the operator's connection, order a callback or in the "Assue Question" tab, fill out an application for calling the wizard. It will also be considered within 24 hours.

Note.

1. For late submission of the subscription fee, the telephone line is disconnected, and then repeatedly connect the communication services, which entails the payment of the fine, which is registered in the contract.
2. Rostelecom service should be applied even when the cause of the malfunction has been eliminated independently and the application filed an inexpensiveness in order to be recalculated for unused services.
3. To contact telephone support, the call can be carried out from other operators.
4. To contact the Teh Service, it is better to use a cell phone for mobile movement when solving a problem.
5. To eliminate the cause in the telephone mode, it should be directly directly from a problem source in order to react to the request of the technique in a timely manner.

If contacting the expert, the reason for the problem will be a problem for a substation or a lines of the line due to force majeure, you will have to wait so much time as it takes to eliminate it, after which it will be recalculated for not services provided.