How to find out the login and password of Rostelecom's Personal Account?

Personal Area

There is a convenient service "" on the Rostelecom website. At the address LK.RT.ru, the operator's subscribers have all the possibilities for setting up and managing services, their control, for replenishing and checking their accounts. Of course, it’s rather unpleasant when you can’t get into the “Personal Account” for a simple reason - no matter how hard you try, but you can’t remember your password or login. There is no reason to be sad, because there is a way out!

How to get access to the Personal Account?

If you cannot get into your Personal Account because you are not registered and there are no data for authorization, in order to get a password, you just need to go through this registration procedure.

If you are already registered with Rostelecom, you know your login, the e-mail address specified during registration, password recovery will take no more than a couple of minutes in this case.

The procedure for obtaining a password is as follows:

Go to the personal account page of the LK.RT.ru website;
Click the "Remember password" button (it is located under the "Login" button);
Automatically go to the "Password recovery" page. Here enter the email address specified during registration and click the "Restore" option;
Check your mail, where within a few minutes you should receive an email from the support service. It contains detailed information on how to restore access to the personal account management system.

In the process of password recovery, you can recover and remember the login itself. To do this, click on the link with the text "To continue the password recovery procedure, follow the link" and on the proposed page for changing the password, your username in your personal account will be displayed.

If the password is not recovered?

In the event of some kind of failure, an emergency situation in which the specified password and login recovery procedure does not work, you can resort to one of the alternative methods:

Method number 1

Register a new account;
Add to it the services you need - a mobile phone, a landline phone, Internet services, IP television.

This method is the easiest and fastest.

Method number 2

Call 24/7 customer support. Single phone number in Russia: 8 800 100 08 00. In some regions of the Russian Federation, the number 8 800 300 18 00 and the short number 11803 are also available;
Waiting for a connection with the operator, explain your problem. In online mode, the manager will prompt you with the information you need and help you find a way to restore access.

Method number 3

At the bottom of the LK.RT.ru page, find the "Feedback" link. Walk on it;
Write a request to the customer support service by carefully filling out the contact form that appears. Specify the most complete information about yourself and describe the problem in detail;
Your request should be answered within the next 2-3 business days.