The reasons for the unstable work of the Internet Rostelecom and their elimination

Rostelecom users have repeatedly noted that there are situations when the Internet works well. This can be manifested in several ways, for example, pages are simply not loaded, after a long wait, a message appears with the text that it is not possible to connect to the Internet. Sometimes it happens that the pages still open, but this process takes a lot of time, especially, it is bad if the Internet is necessary for work. Provider Rostelecom sometimes does not work the Internet, this happens for various reasons. To eliminate a malfunction, first of all, it is necessary to identify its cause.

Conditionally all problems that may occur due to low speed, or its complete absence, can be divided into two groups:

• user problems;
• malfunction from the provider.

The reasons why bad internet from Rostelecom is found a lot, and therefore it is recommended to study every one of them to understand how to solve the problem.

One of the most obvious reasons why sites start slowly may be the use of Internet Explorer browser. It is noted that the use of the Wi-Fi network is inhibits the work of the browser and, accordingly, all actions performed on the Internet. Most users already know that this browser is largely inferior to its competitors and its replacement can lead to the fact that malfunctions will be completely solved. It is believed that the use of this browser is the indisputable cause of a malfunction of work, it is extremely rare, since most of the user prefers to other browsers, such as Opera, Google Chrome, etc.

internet Explorer Browser Window

Unstable Internet connection from Rostelecom can wage in the software that is installed on the home or work computer. Many factors can block or influence its speed: the presence of viruses, open torrent, antivirus programs, firewall and mn. Dr. Very often the problem is in the open torrent when there are several torrents at the same time. In this case, the solution is quite simple, it is necessary to simply limit the speed or temporarily suspend distribution.

Often, the reason lies in the fact that system requirements are not high enough. For example, on an economical class netbooks there is a low-frequency processor, which respectively affects the speed, which will be much lower than the declared one. The reason may be in the cooling system malfunction of the device itself. A computer or laptop in this case is strongly overheated, significantly reducing the performance, which is also reflected in the velocity of the Internet, failures and disorders occur.

Sometimes users in pursuit of high-speed Internet establish numerous programs that promise to increase speed. In reality, it often acquires the opposite effect and the reason why the Internet does not work from Rostelecom can become precisely the presence of these programs. Sometimes the solution may be reinstalling Windows, but only in cases where other reasons were not found, and the software is not licensed. In this case, it happens that the sites are loaded badly and much slower.

This may happen if there are animals in the house, in places where the cable is installed on the junction of the doors. If damage to the cable was found within an apartment or office, it is necessary to call Rostelecom and call a specialist to eliminate breakage or replace the cable.

Faults on the provider side

Often, problems with the network can be associated with the faults from the provider. The most likely reasons may be unscheduled technical works, which are carried out by Rostelecom, in the event of equipment failure or accident. To clarify this, you should call the operator and refine information by specifying the region and address of residence. Rostelecom may be problems and another nature.

It happens that the Internet began to work very slowly at a certain time, the rush hour. Most often it can be seen in the evening, the company servers may simply not cope with the load, which is caused by a large stream of users. In this case, the solution to the problem can be to an apartment or office, of course, provided that the user has financial resources, and there are technical capabilities.

Problems from the provider can also be attributed damage or breaking the cable outside the office or apartment. The cause of damage becomes, for example, weather conditions. At the same time, the provider itself may not be aware of this, so it is necessary to call the operator and report that there is no Internet to make employees Rostelecom checked the equipment and cables outside the room.

In the absence of a network, you must call the technical support number, which is indicated in the contract. It is best to keep it right away in the phone, since access to documents may not be in the event of an Internet problem, and enter the company's website and learn the number there will not be possible, since the network will be absent.

Independent effects to eliminate the Internet fault

Alone can eliminate malfunctions independently if there are no damage from the provider. Therefore, it is recommended to first make sure that the problems with the slow speed of the Internet Rostelecom or its complete absence is on the user side. First of all, it is recommended. This can be done using utilities specifically designed for these purposes. Use recommended online programs. One of these speed checks is located on the official website of Rostelecom. It is recommended to use at least two speed test resources to obtain the most accurate result.

If the results show that the actual speed is much lower than the declared, and operators in support service inform that the reasons for the problems are not related to Rostelecom, then it is recommended to look for them on their own to eliminate them. Localization of problems is often located in the following zones:

• connectors and wires;
• network hardware;
• a computer.

First of all, it is recommended to inspect the wires and connectors visually for mechanical damage. The cable that connects the router and the computer should not have chances or bend, as this directly affects the work of the Internet. The cable itself must be safely attached in the connectors. If the external inspection did not bring results, the presence of Wi-Fi signal on another device, for example, on the phone is checked. If the calf signal is shown successfully, then the problem is directly in the PC.

The Internet from Rostelecom may not boot for various reasons, for example, it may be infected with viruses, "treatment" of the device will help. The absence of the Internet may be associated with network card problems, then reinstalling drivers.

What to do if a bad Internet is associated with the incorrect operation of the equipment. In this case, it is recommended to reset all the settings to the factory, as an option, you can attribute a router for flashing or purchase a new one.