Why don't SMS messages come to my phone and what to do? No SMS is received on the Android phone. Possible reasons I cannot receive messages on my phone

One of the most frequent questions that phone users have is: "Why don't SMS come to the phone?" Because of what this happens, it is difficult to say right away, because there can be several reasons, starting with incorrect message settings and ending with a hardware failure. In today's article, we will talk about the most popular problems due to which SMS stops coming to the phone, and also consider ways to troubleshoot possible problems.

Memory filling

The first and most common reason why SMS does not come to the phone is the filling of the internal memory of the device. And although modern gadgets have a sufficient amount of memory, sooner or later it still fills up, and messages simply stop coming. This problem is especially common on older phones and modern ultra-budget phones.

Many are sure that if you connect a memory card to the device, the problem will disappear, but this is not the case. Messages never use external storage and are stored only in the phone memory. Fixing the problem is actually quite simple - you need to clear the internal memory of all unnecessary garbage. You can do this yourself by deleting all old unnecessary messages, call logs and applications installed on the internal memory. But it is best to use some special application for deeper cleaning, such as SD-Maid or CCleaner Mobile.

Incorrect settings

The next reason why SMS does not come to the phone is incorrect settings or resetting message settings. As a rule, when a SIM card is connected to the phone, all parameters for messages are set immediately, but it also happens that they "fly off" as a result of a software failure or the fault of the user. Determining the problem is sometimes very difficult, because few people even think about the fact that the settings can be reset. Perhaps this is one of the most insidious reasons why SMS does not come to the phone.

What to do about this malfunction? There is such a procedure. First you need to go to the website of the mobile operator that owns the SIM card. Now you should find the number of the SMS center on the website. As a rule, such information is given only in the user's personal account, so you will have to register. When the coveted number is received, it will need to be entered into the phone. To do this, you need to go to the SMS application and open its settings. There should be an item "SMS-center". You need to go into it and enter the number in the appropriate field.

Flight mode

Another well-known reason why SMS does not come to the phone is the included flight mode. Many users like to use it in order to be in silence for a while, without any calls, etc. Unfortunately, after a certain time, most people forget to turn off this mode, which is why they do not receive any further calls , no messages, no other alerts.

Fortunately, fixing the problem is simple - you just need to turn off airplane mode. This can be done either from the phone settings, or through the status bar, or through the shutdown menu that appears when you hold down the power button.

SIM card or tray

Often, a SIM card or a tray for it becomes a problem for which SMS does not come to the phone. Yes, this also happens, and, alas, the reasons for the breakdown of the SIM card often remain unknown. As one of the options - a defect in production.

In addition to the SIM card itself, the tray for it may also fail. The contacts in the connector often break off, oxidize due to moisture ingress, or simply fail due to burnout or all of the same marriage.

The problem with a faulty SIM can be solved only by replacing the card itself. As for the tray, there are several options. If we are talking about oxidation of contacts, then they can always be cleaned with a cotton swab and soda. If one of the contacts is broken off or the tray is faulty, then only replacement with a new one will help.

Remove number from blacklist

Check if the number from which SMS is not received is on the message blacklist. If a number is added to the black list, you will not be able to receive SMS and MMS from it. To receive messages, remove this number from the blacklist.

If the number is not blacklisted, skip to the next tip

Check your smartphone / tablet in Safe Mode

Downloaded applications can affect device operation, including blocking SMS. To check if downloaded apps affect messages, boot your device in Safe Mode. In this mode, all downloaded applications are disabled (do not work).

If SMS does not come in safe mode, it means:

1.Your smartphone / tablet and SIM card are fine;

2. Something happened to the number from which you do not receive SMS: the phone settings are out of order, there is no money on the account, problems with the SIM card.

Follow the tips below in order until you start receiving SMS.

Reboot your smartphone / tablet

Power off and on the device. Try to receive SMS. If SMS arrives, everything is fine with the device. If SMS doesn't come, go to the next tip.

If you have to reboot frequently (several times a day), call support.

Disable Do Not Disturb / Lock Mode

In Do Not Disturb / Lock Mode, the smartphone / tablet disables notifications about new messages: SMS arrives, but there is no signal or notification. New SMS can be viewed only if you specifically open "Messages".

To enable alarm and notification, disable this mode.

Try to receive SMS. If SMS arrives, everything is fine with the device. If the mode is not enabled or SMS still does not come, go to the next tip.

Check your smartphone / tablet in safe mode

Downloaded applications can affect device operation, including blocking SMS. To check if downloaded apps affect SMS, boot your device in Safe Mode. In this mode, all downloaded applications are disabled (do not work).

Try to receive SMS. If SMS comes in safe mode, restart your device. Then uninstall downloaded apps one by one until you start receiving SMS. Better to start with the apps you've recently downloaded.

The causes of a problem with SMS can be software errors, memory full, OS glitches and failures on the part of the cellular operator. The worst thing that can happen is a hardware malfunction of the radio module, in which the phone will not be able to see the cellular connection at all. We will consider the main reasons why SMS does not come to an Android phone, as well as ways to solve them.

Despite the fact that modern mobile phones have dozens of GB of memory, at one point it may not be enough even for SMS. Music, photos, cache of applications and browsers, all of this regularly fills up space on the internal storage. If you do not use special utilities for cleaning garbage and do not delete unnecessary files yourself, the phone memory is clogged to full. As a result, lags appear in the operation of the system and even SMS notifications do not reach.

Clearing internal memory

Solution to the problem

Lack of memory is a rather rare reason why SMS stops coming on the phone. Nevertheless, if this happened, then it is quite simple to fix the situation. It is enough to enter the list of messages and delete several text messages from there. We also recommend installing the free Clean master utility and cleaning the internal memory of your mobile phone from garbage.

You can watch how to work with the Clean master program in the tutorial video below.

Mobile operator congestion

On some days, especially on major holidays (New Year, Easter, etc.), the load on mobile operators increases. This is due to a significant increase in the number of SMS messages that users send to their friends, family and friends. In such situations, a situation may also arise when sms stopped coming to the phone.

Solution to the problem

Since in this case the reason is the workload of the cellular operator, then practically nothing depends on the user. It remains to wait until the degree of congestion of mobile networks begins to fall and SMS notifications begin to steadily reach the addressee. But you can help improve the quality of signal reception in a fairly simple way, using the capabilities of the mobile OS. To do this, you need to do the following:

• Go to the system settings menu.
• Select the item "on the plane".
• Wait until Android is completely disconnected from mobile networks.
• Re-enable the "on the plane" item.

After completing the above steps, it will reconnect with the network operator. But this time with the nearest tower, which will provide a higher level of signal reception. You can also restart your mobile device to ensure the effect is reliable.

Spam is enabled or application data needs to be cleared

One of the most common reasons why SMS messaging in the phone does not work is the enabled blocking. As a result, the operator sends a message to your mobile phone, but its operating system blocks them, protecting itself from spam.

Disabling Lock Mode

As a result, the user can observe a high level of signal reception on the screen, but unsuccessfully wait for the receipt of SMS notifications.

Solution to the problem

To solve this problem, you will need to perform the following actions:

• Open the system settings menu.
• Disable lock mode.
• Go to the "Application Manager" tab, where to find "Messages".
• Call the context menu with a long press to clear the data.

Clearing messages app data

After that, it is also advisable to disable spam. To do this, also, through the task manager, open "messages" and uncheck the box next to the item "Spam settings". Now you can reboot your smartphone and enjoy the receipt of SMS-ok.

Disable spam settings

Inoperative SIM card or the phone itself is broken

A SIM card inserted into a phone is a chip that receives a signal from a mobile operator. With prolonged use, it can fail, thereby partially or completely leaving the subscriber without communication. In this case, SMS will not be sent to the phone either.
Hardware malfunction of the mobile phone, as a result of which messages stopped coming to Android, is a breakdown of the radio module. This happens when the phone falls on a hard surface or moisture gets into the case. Options are also possible using a "non-native" charger, resulting in a short circuit.

Solution to the problem

You need to check the problem SIM card on another phone, in parallel cleaning the contacts of the connector into which it is inserted. If in another mobile phone there are also problems with the receipt of SMS-ok on Android, then you should contact the customer service center of your operator. They can replace a faulty SIM card while retaining your mobile phone number.
If the problem is eliminated by inserting the SIM card into another phone, then you will have to contact the service center to repair the mobile phone. In this case, most likely, you will need to replace the radio modules and auxiliary parts to it.

31.05.2018

Even though we rarely use SMS today, we still need them, at least "at the reception", to receive some information from the operator. And the situation when SMS does not come to Tele2 is still a problem. Let's see why this happens and what to do to deal with the problem.

Perhaps it's the SIM card or the quality of the connection

If Tele2 does not receive SMS on the phone, you first need to check if there are any problems with the signal and if the SIM card is functioning at all. This issue is resolved by calling any mobile number.

• Beeps - everything is fine. We are looking for a problem elsewhere.
• System resets dialing - no signal or very bad. In this case, we just wait for everything to work out. SMS, after they arrive on the server, are stored there for 24 hours, and the operator solves communication problems in a much shorter period. Therefore, there is no need to worry here.
• The robot operator informs about the suspension of service - here, we think, everything is clear. It remains to find out the reason for the blocking and remove it. Try to contact support at 611 .

Please note: SMS may not be received due to problems during the OS update and installation of new software, if something went wrong due to Internet connection failures. Try restarting your smartphone. With a high probability, after enabling, all messages that you could not receive earlier will be delivered.

Briefly on the topic

Brief information on the topic: if the reason is that SMS does not come as a signal, then you should not do anything. They will be delivered after the communication problems are fixed. If this is not the problem, then you should clean the folder with incoming messages or correct the error in the number of the SMS center.

Why SMS doesn't come to Tele2 phone: maybe it's in the device

Perhaps your phone cannot receive new messages because the memory is full of old ones. That is, the messages do not "come", but simply "hang" in anticipation. Today this is rare, since most modern devices independently track the number of sms in folders and delete a certain number of them at specified intervals. However, rarely does not mean never. Therefore, we advise you to look into your Inbox and clean it up.

Another possible reason why SMS does not reach Tele2 is a third-party application that somehow blocks the reception of messages. It may be something that was installed along the way with the software you need, or, for example, a child pressed the wrong buttons. To check this version, open the Application Manager and see if there is anything suspicious, it is not clear where it came from. And that's why, you can find out in our other article.

Briefly on the topic

Brief information on the topic: sometimes SMS does not come due to problems on the device itself. This could be:

• The inbox is full.
• Failure while updating the phone.
• Interference from a third party application.
• Incorrectly entered SMS center number.

Also, the problem may arise due to an internal failure, due to which the number of the SMS center has ceased to be read by the system. In this case, further actions depend on the smartphone OS. If SMS does not come to Android in Tele2, what to do:

• We open the messages and in the upper right corner we press the "Menu" button.
• Now "Messaging Settings", "Advanced" and "SMS Center".
• Here you will see a federal phone number. First, try copying, deleting, and re-pasting. Then the device should be rebooted. If it does not help, replace the existing number with a universal one: +79043490000 .

In Windows Phone, everything is the same, just go through the device settings, the "Applications" section. And iPhone has a different file system, so only sending a command is possible here **5005*7672*+79043490000# ... In fact, it will be the same replacement of the SMS center number with a universal one.

What if you don't receive SMS on your Android phone? What are the reasons for this phenomenon? There are a lot of them. It is difficult to predict which option you will have. Therefore, it is worth considering all possible causes, and then, by elimination, determine the "root of evil" that applies to your situation. In fact, the question is not so simple. To find the correct answer to it, you will have to analyze all your manipulations with the device. Even the slightest change can lead to the fact that messages will not come. Only this is not a reason for panic!

Network congestion

Why doesn't SMS come to my Android phone? The first reason for this phenomenon may be the most common network congestion of your cellular operator. This problem is especially noticeable in big cities.

Heavy load on the network causes communication failures. Therefore, the subscriber cannot make calls, receive and send messages, access the Internet through a mobile device. All that is required of you is waiting. As soon as the network is unloaded, all functions will return to normal.

Blocking

Why don't SMS come to Android? Another very interesting reason for this phenomenon can be the blocking of your number. The operator is to blame for this. If you have very little money on your balance (more precisely, you are in the red), services are blocked.

Usually, operators warn their subscribers about a possible blocking. To return all communication services to the phone, you just have to pay for them. More precisely, cover the minus you have formed to a positive balance. There is nothing difficult about that. Just keep track of your SIM card account. Then blocking the number can be excluded.

Viruses

Don't receive SMS on your Android phone? If you are interested in the reasons for this phenomenon, analyze your recent actions with the device. They can be the source of the problem.

For example, quite often the trouble with SMS messages arises due to the infection of a mobile device with some kind of virus. No one is immune from this phenomenon. If you use mobile Internet, you should not exclude the possibility of infection.

Doesn't SMS come to Android? What to do? Check your device for viruses. A variety of anti-virus programs for phones will help you with this. It is not always possible to detect a virus using such utilities. Some are well "encrypted". To find them, it is enough to think if you have entered your phone number on some third-party sites and services. Very often it turns out that it is this behavior that leads to the infection of the phone with viruses. Try not to enter your phone number online. Do this only on reliable and time-tested sites.

Phone problems

Don't receive SMS on your Android phone? If it's not about viruses or your cellular operator, you can pay attention to the integrity of the device used. Sometimes it fails. At such moments, problems arise in all areas of the device.

We'll have to take the phone for repair. If the problem cannot be fixed, you will need to buy a new device. Then after saving the settings from your operator, everything will be fine. And you can send / receive messages on Android.

System

The last option that can only be assumed is a malfunction in the phone's operating system. They happen for a variety of reasons. Usually, this problem is observed mainly among those who actively use the device every day and constantly replenish it with various programs. Due to the small amount of free space on the memory card or from the abundance of utilities, the system crashes.

In this case, you may need Android. It is not recommended to do it yourself. Better to take the device to a service center. There you will quickly be helped to correct the situation. Self-flashing usually does not work. If you have previously encountered this process, you can reflash "Android" at home. The probability of success is not excluded.

Perhaps these are all common reasons why SMS does not come to the Android phone. Most often, the problems lie in the operation of your operator's network. This reason must be ruled out first.