How is the refusal of the company Rostelecom

Are you going to refuse Rostelecom services? Well, apparently there are reasons for it, especially if you consider not the best quality of service in this operator of telecommunication services.

At the moment, you can abandon the services completely, while terminating the previously concluded contract, or to suspend their use for a while. The latter will be useful if, for example, you are going on a trip for several months. How to do this, you will learn from this leadership.

Content Articles

  • 1 temporary internet and TV trip
  • 2 Full internet and TV shutdown and TV from Rostelecom
  • 3 Disable phone
  • 4 Conclusion

Temporary internet and TV trip

If you are not going to use the operator's services for a long time, you can refuse them. Please note that you can give up the provision of services at least one month. Previously, it was necessary to appear in the office of the company and write an appropriate statement, however, since 2015, it was possible to suspend the provision of services using a phone call to number 88001000800.

The blocking cost can be from 1 to 50 rubles per month, depending on the period. Maximum period is not limited. The blocking can be removed at any time (but not earlier than a month after activation) by calling the same number.

Recall that we have already considered the issue of disconnection and suspension of the Internet.

Full internet disabling and TV from Rostelecom

Before you begin to complete the Internet and television, you must first fully pay for all debt on your personal account. At the same time, in some cases, if the provider provides equipment for telecommunication services (lease of TV console, modem, etc.), it will also be necessary to purchase it or return it.




After the debt is repaid, it will be necessary to apply in one of the offices of the company and indicate the reason why you want to abandon the Internet. With you, it is necessary to have a passport and a copy of the contract for the provision of services from Rostelecom.

The Termination Agreement will be concluded right on the spot. In addition, a day will be appointed, which will dismantle the installed equipment.

Disable telephone

If you decide to disable the home phone from Rostelecom, then the first thing you need to find a contract concluded with the operator. Difficulties may arise with this, since most contracts have been concluded before the dissemination of inexpensive mobile communications. In case the contract is lost, the person is needed, on whose name it was concluded, or his power of attorney.



Next, you need to make an application for shutdown and submit it to the operator's office. In the event that you do not want to go to the office, copies of the necessary documents and the application can be sent by mail using a simple customized letter.

Here is a list of documents that must be provided:


  • Copy of the passport.

  • Copy of the contract for the provision of services.

  • A copy of the power of attorney (if necessary).

  • Statement.

Please note that in the application you must specify the number of your contact phone so that if necessary, the company's employees could contact you.

Important! In the event that the Internet access is provided to you through the telephone line, when you turn off the phone, it will also be disconnected. Be careful!

Conclusion

If you decide to disconnect from Rostelecom services, remember that the application and complete debt repayment are a prerequisite.

Some subscribers simply cease to pay for services, thinking that if they won't pay, everything will turn off by itself. However, this is not the case, because in this case, it may end the accrual of penalties and fines that will also have to pay.